House cleaning service · Chicago, IL · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
Google reviewers rate Sunday Cleaners 4.9 out of 5 based on 200 reviews, with the owner responding to all feedback. Customers frequently praise the ease of booking, punctuality, and thoroughness of deep, move-in, and move-out cleans for apartments and houses. Recurring themes highlight effective communication, fair pricing, and attention to detail, including cleaning hard-to-reach areas. However, some lower-rated experiences cite issues with furniture damage, incomplete cleaning under items, and perceived misrepresentation of staff experience during urgent requests.
Google rating: 4.9 out of 5 from 200 reviews (96% five-star).
Reviews on this page: 200 Google reviews (184 with written comments, 32 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 5, 2026.
Service: Move-In/Move-Out Cleaning Service serving Chicago, Illinois.
Data from Google, last updated November 5, 2026.
Score profile vs other move-in/move-out cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Sunday CleanersMove-In/Move-Out Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sunday Cleaners: 91/100 on this factor. Category median: 91.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sunday Cleaners: 87/100 on this factor. Category median: 88.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sunday Cleaners: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sunday Cleaners: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sunday Cleaners: 100/100 on this factor. Category median: 79.A
100
Bar = this company · dark tick = category median.
Star ratings
200 Google reviews we collected
4.9of 5
5 stars19296%
4 stars21%
3 stars21%
2 stars21%
1 star21%
Praise vs complaints
Phrases our text analysis found in 184 written reviews
99%praise
Praise37699%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price5246%
Reasonable5851%
Overpriced22%
Not sure11%
$253+5% vs typical move-in/move-out cleaning services
Middle half of what 87 customers paid ($189–$315) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results11330%
Would recommend7219%
Staff & attitude6718%
Speed & response4913%
Communication287%
Price & value287%
Honesty & trust216%
What customers talk about
We read 184 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ariana did such an amazing job deep cleaning my apartment .”
“Completely worth it, and I would absolutely recommend them, especially Julia, Jasmine, and Adalia, to anyone looking for a truly thorough deep clean.”
“It was so nice to step out of my office to shiny surfaces and that clean smell :) she did a particularly good job with the kitchen, washed and put awa…”
“Julia C did a great job, she was quick and communicative and my place was pristine when I got home.”
“The communication was seamless and very accessible which made the day of feel stress free.”
“I’m gonna start booking once a month it’s so worth it”
“I genuinely cannot say enough good things about Julia, Jasmine, and Adalia.”
People customers mention
Jack11 reviews
Park11 reviews
Miranda6 reviews
Julia5 reviews
Ariana4 reviews
Lincoln3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sunday Cleaners for 5 kinds of job. Pick one to see what they paid and said.
Ariana did such an amazing job deep cleaning my apartment . she went above and beyond what i expected! booking was easy . I highly recomend Sunday cleaners and will definitely be booking again!
Paid $250–300Reasonable priceDeep clean
SSamantha4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Amelia and America were great. My house looks and smells amazing and we have scheduled recurring services. Thank you!
LLayla1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
My experience with Sunday cleaners and more specifically my cleaner Julia was phenomenal. She was very informative and got into every knook and cranny. I was very speechless to see the after results and especially the shine to everything. This was overall a amazing experience and would be booking very soon.
Paid $250–300Great priceDeep clean
RRayLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Julia and Bridget did an excellent job on the move in clean for our new home. They gave us a fresh start and made sure it was spotless when we moved in. The oven was caked in grease and they did a fantastic job cleaning it up!
Paid $400–450
TTaylor7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Sunday cleaners are fantastic. Super easy to book, very communicative and responsive, and Amelia who cleaned my condo was lovely. I was working from home (and have a cat) and she was very accommodating, worked quickly and quietly around us. It was so nice to step out of my office to shiny surfaces and that clean…
CCortesha8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Julia did a great job with my cleaning today. I appreciate her attention to detail. My baseboards
and vents haven’t looked this good since I moved in. She also took extra care of my bathroom, old stove, and even cleaned my dog’s bowl and area.
Ariana did such an amazing job deep cleaning my apartment . she went above and beyond what i expected! booking was easy . I highly recomend Sunday cleaners and will definitely be booking again!
Price assessment: Reasonable price
Price: $250–300
Services: Deep clean
Response from the owner · 2 hours ago
Thank you so much for the kind words, and for choosing Sunday Cleaners! We’re so glad Arianna took great care of your apartment and that booking was easy. I’ll make sure she sees your review. We’d love to help you again whenever you’re ready
B
Brittany Brown7 reviewsiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Hilda was incredible! Will be using this service every other week.
Response from the owner · 3 weeks ago
Thank you, Brittany. We're so happy Hilda delivered an exceptional clean. We appreciate you choosing us for biweekly visits and look forward to keeping things in great shape.
S
Samantha Singer4 reviewsiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Amelia and America were great. My house looks and smells amazing and we have scheduled recurring services. Thank you!
Price assessment: Great price
Price: $250–300
Services: General housekeeping, Deep clean
Response from the owner · 3 weeks ago
Thank you so much for the kind words! We're so glad Amelia and America left your home looking and smelling amazing, and we're excited to have you on a recurring schedule. As a trusted cleaning service in Chicago, keeping homes consistently fresh is what we do best. Thanks for choosing Sunday Cleaners, and we look forward to seeing you again!
K
Kirsten HLocal Guide · 15 reviewsiTotal number of Google reviews Kirsten has written across all businesses on Google Maps, not just this one.
Julia and team were so wonderful and efficient! I live in an older building and want to maintain the bones of it the best I can. They did a great job and were intentional with their cleaning. Highly recommend!
Services: Standard cleaning
Response from the owner · 3 weeks ago
Thank you, Kirsten H. We are glad Julia and the team were efficient and thoughtful in caring for your older building. It means a lot that their intentional approach stood out, and we appreciate your recommendation. We look forward to helping maintain your home.
L
Layla Makay1 reviewiTotal number of Google reviews Layla has written across all businesses on Google Maps, not just this one.
My experience with Sunday cleaners and more specifically my cleaner Julia was phenomenal. She was very informative and got into every knook and cranny. I was very speechless to see the after results and especially the shine to everything. This was overall a amazing experience and would be booking very soon.
Price assessment: Great price
Price: $250–300
Services: Deep clean
Response from the owner · 4 weeks ago
We are thrilled to hear your experience with Sunday cleaners and Julia was phenomenal. It means so much that Julia’s attention to nooks and crannies and the shine of every surface left you speechless. We appreciate your kind words and look forward to cleaning for you again.
E
EMMA BUSH4 reviewsiTotal number of Google reviews EMMA has written across all businesses on Google Maps, not just this one.
We’ve trialed a couple of cleaners in the city and have been pretty happy, but this surpassed our expectations by far. From the fresh not chemically smell when we came home, to the small details of our blankets and towels folded in beautiful ways, this was a very thorough and thoughtful clean. The communication was seamless and very accessible which made the day of feel stress free. Thank you guys! Highly recommend them.
Price assessment: Reasonable price
Services: Deep clean
Response from the owner · 4 weeks ago
Thank you, Emma. Exceeding your expectations made our day. Hearing that the fresh scent, careful folding and attention to small details stood out is especially rewarding, and we are glad our communication helped make the day stress free. Your recommendation means a lot and we look forward to cleaning for you again.
M
Marc Davis4 reviewsiTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
Marc, thank you for the five-star review. We’re glad the Lincoln Park cleaning hit the mark. We appreciate you choosing us and look forward to helping again.
N
Nikki Allie3 reviewsiTotal number of Google reviews Nikki has written across all businesses on Google Maps, not just this one.
Sunday cleaners was recommended to me by a friend and now I see why! I needed a deep clean of my one bed and Amelia did an amazing job. I was really happy with the results and definitely plan to book with them again. Also thought the price was super fair.
Response from the owner · a month ago
Thank you so much for recommending us, Nikki. We are thrilled Amelia gave your one bed a thorough deep clean and that you were happy with the results and the fair price. We appreciate you choosing us and look forward to the chance to clean for you again.
H
Hope Knopf3 reviewsiTotal number of Google reviews Hope has written across all businesses on Google Maps, not just this one.
Julia C did a great job, she was quick and communicative and my place was pristine when I got home. Thank you!
Response from the owner · a month ago
We appreciate you sharing this, Hope. We're so glad Julia C was efficient, communicative, and left your place looking spotless when you returned. Thanks for the kind words, and we hope to have the opportunity to clean for you again.
E
Erin Bean1 reviewiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Was very happy with my cleaning. My cleaners were very kind.
Services: Deep clean
Response from the owner · a month ago
Thank you, Erin. It means a lot to hear you were pleased with the cleaning and that the team treated you kindly. We appreciate your feedback and hope to have the chance to clean for you again.
