Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Sunrise Kennels 4.5 out of 5 stars based on 272 reviews, frequently citing reasonable pricing, friendly staff, and thorough drop-off procedures. Positive feedback highlights attentive care for shy or senior dogs, optional training services, and complimentary baths upon return. However, several low-star reviews describe pets returning with illnesses, injuries, or dehydration, alongside complaints regarding perceived neglect during stays and defensive responses from management to these concerns.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
272 Google reviews we collected
Phrases our text analysis found in 183 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 183 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great place with friendly staff and wonderful people!”
“Owner attitude of “good luck” finding a facility who will take your dog is not only rude but unnecessary.”
“They take such good care of our dogs and are reasonably priced!”
“…ward to the convenience of this and the promise of the office staff, prices are extremely reasonable, however, I am not sure I would recommend anyone…”
“The reception team reduces the stress of boarding the doggo and conducts thorough dropoff, making sure all aspects of care are addressed.”
“The hair cut was horrible for my Australian Shepherd.”
“I highly recommend this Kennel for overnight boarding.”
“I do not recommend them, they obviously don't care about our pets.”
“They’re extremely reliable and always take great care of my pup.”
“There is a real lack of monitoring the dogs, and no transparency when it comes to seeing what’s being done by the staff and how the dogs are interacting.”
“The staff was excellent and the owner took the time to explain a few offerings for us.”
“They are completely ignored, they have access to outdoors but are not allowed to play with other pets in the building.”
“While Reign has never been to anything like the agility course, he quickly figured out the 3 items I wanted to get him to do: the A-frame mountain, th…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Sunrise Kennels for 1 kind of job. Pick one to see what they paid and said.
My pups are always happy and clean when I pick them up. Reasonable prices, and helpful staff.
Our crazy girl Dulce enjoyed her stay at Sunrise Kennels. She must’ve had so much fun as she slept the whole way home lol.
Highly recommend! They take excellent care of your pet, and they are very kind and compassionate people. I always had great peace of mind when I was away, knowing that the friendly staff at Sunrise Kennels was taking good care of my dog!
Excellent and friendly service. The reception team reduces the stress of boarding the doggo and conducts thorough dropoff, making sure all aspects of care are addressed. Kennel team coordinates with neighboring daycare facilities for extra activities on request. Doggo gets a bath on his last day, too!! 🧼 🐕
Our timid and very shy (but very sweet) dog Aspen has boarded with Sunrise five times now. The staff here is very kind and thoughtful, taking the time to sit with her and make her feel more comfortable. While we never like leaving our dog, we feel comfortable leaving her here when we go out of town!
Denise is an amazing dog groomer! We have been going to her for almost two years.
| Job | Reviews | Category typical |
|---|---|---|
| Other pet boarding | 5 | — |
4.5 ★★★★★ 272 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My pups are always happy and clean when I pick them up. Reasonable prices, and helpful staff.
They take such good care of our dogs and are reasonably priced!
Thank you Jessica! We appreciate your trust and your business. Doug Johnson Owner
Our crazy girl Dulce enjoyed her stay at Sunrise Kennels. She must’ve had so much fun as she slept the whole way home lol.
Thank you Monica for trusting Dulce is our care. My staff takes great pride in their responsibilities. See you next time. Doug
Great place with friendly staff and wonderful people!
Highly recommend! They take excellent care of your pet, and they are very kind and compassionate people. I always had great peace of mind when I was away, knowing that the friendly staff at Sunrise Kennels was taking good care of my dog!
Thank you.... Your review is very much appreciated by my whole staff. They work hard to care for the pets in our care
Excellent and friendly service. The reception team reduces the stress of boarding the doggo and conducts thorough dropoff, making sure all aspects of care are addressed. Kennel team coordinates with neighboring daycare facilities for extra activities on request. Doggo gets a bath on his last day, too!! 🧼 🐕
Thank you!!!! We enjoy having our guests having the best care and fun activities from all options.
Unfortunately our girl came home wounded from this groomer. The vet verified that she was cut by a blade and showed us the skin flap. However despite two calls there has been no accountability. In fact, the groomer Candace has been nothing but defensive and insisted that our dog showed up for grooming with a blade cut on her leg. Sage ran from the couch to the car and then to the groomer but this business is trying to convince me that she was cut en route by a blade or something blade-like. The only blades around Sage were at the groomer. I don't mind mistakes. I don't like lies. This cut was not there before our dog Sage was in the bath. I'm disappointed in this business. These people were trusted with my pet and they hurt her and continue to lie about it. Edit: My senior mother does not feel safe talking on the phone while driving and has been treated poorly by this business. Candace talked over both of us and you can see that the owner blames customers when something goes wrong at his business. Edit: there has been no outreach about the vet visit. We go to Village Center Vet
Your dog came into our grooming facility wounded on its leg. Infact? Candace called you withing 5 minutes of you dropping your dog off to inform you that it had an injury. We had just put the dog into the bathing tub to bathe it. We had NOT touched a blade or scissors to the dog as a bath process to get the dog clean is our first procedure. Candace has reached out to you several times to inquire as to who your vet is and follow up with the cut. You told her your vet said it was a cut from a blade. Which could also be a cut from some other source. You told her you didn't have time to talk to her or even disclose any other information about the injury. You were driving? We know we didn't cause the injury......so this means the injury had to occur somewhere between your care and admittance to the grooming room. If you would like to disclose who the veterinarian is ? I will be more than happy to contact them and discuss the cause. Candace was defensive with you because of your lack of cooperation with information. Again, we did not cause this injury but immediately called you to notify of its cut.
Our timid and very shy (but very sweet) dog Aspen has boarded with Sunrise five times now. The staff here is very kind and thoughtful, taking the time to sit with her and make her feel more comfortable. While we never like leaving our dog, we feel comfortable leaving her here when we go out of town!
Fantastic local business!
Great people.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
