Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Reviewers report that Superior Carpet Cleaning offers carpet, upholstery, and tile services, often noting effective stain removal and the restoration of older flooring. Customers frequently praise the company for its punctuality, professional communication, and reasonable pricing, with many citing long-term reliability for residential and commercial needs. The sole low-star review highlights a scheduling error where an appointment was missed and replaced, though the owner acknowledged the mistake.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
100 Google reviews we collected
Phrases our text analysis found in 83 written reviews
How often each topic comes up in the written reviews
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent upholstery cleaning, and very helpful and pleasant too.”
“I just wanted share my appreciation for the wonderful service they provided to me and all the communication and flexibility before and during scheduling.”
“…see if they’re stealing something because they’re good honest people would recommend Them to anyone…”
“They are competitively priced so they clean for us at least twice a year!”
“I called to get the carpets cleaned and they did the job right on time and thoroughly cleaned the carpets.”
“These guys are super nice, reliable, competent and efficient.”
“Kept us posted with all the bad weather, wonderful to work with.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Superior Carpet Cleaning for 5 kinds of job. Pick one to see what they paid and said.
Cleaned my 20 year old carpet and it looks like new! Can't believe it, even did the stairs. Fast, professional, and best price in town. 6 stars!
What can I say that hasn't already been said? I just wanted share my appreciation for the wonderful service they provided to me and all the communication and flexibility before and during scheduling. Thanks again. I wrote the above last year and used them again this year to clean my subfloor after the recent…
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 38 | $170–$334 |
| Pet stain & odor removal | 12 | $146–$348 |
| Upholstery cleaning | 10 | $183–$347 |
| Area rug cleaning | 5 | $170–$447 |
| Carpet steam cleaning | 3 | $170–$334 |
5.0 ★★★★★ 100 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Cleaned my 20 year old carpet and it looks like new! Can't believe it, even did the stairs. Fast, professional, and best price in town. 6 stars!
What can I say that hasn't already been said? I just wanted share my appreciation for the wonderful service they provided to me and all the communication and flexibility before and during scheduling. Thanks again. I wrote the above last year and used them again this year to clean my subfloor after the recent flooding in the area. It turned out incredible and saved me an unimaginable amount of scrubbing and mopping (that wouldn't have gotten it nearly as clean), so I just wanted to come back and share my gratitude and thank Myloe and Brian for their services. These guys are the best in the business and can clean about anything, so check them next time your in need.
Excellent upholstery cleaning, and very helpful and pleasant too. Highly recommend them!
We absolutely love the Service, they did such a wonderful job on our carpets and it smells so good when you walk in! We will 100% be calling them again when we need this done. They are also very Polite in person and on phone.❤️ Thanks again!!
Absolutely the best, they removed stains the others couldn't! Kept us posted with all the bad weather, wonderful to work with.
Brian and his team did a fantastic job on some very old carpet. His price was very reasonable. Highly recommend this company.
I was referred to Brian and Superior in 2023 and I have used them many times since then. They are exceptional and even get our fabric chairs clean! They are competitively priced so they clean for us at least twice a year!
I highly recommend Superior Cleaning to everyone! The most friendly and courteous people ever. I am from out of town and I just purchased a home in Richmond. I called to get the carpets cleaned and they did the job right on time and thoroughly cleaned the carpets. Their pricing is so reasonable and I just paid on a link they sent me. Truly a wonderful company!!!!!
These guys are super nice, reliable, competent and efficient. They did a stretching of my carpet in three rooms, and it came out amazing even though my carpet was very old and delicate. They moved all the furniture out and back in very carefully.and made sure I was happy before finishing. They really go above and beyond. Top notch crew.
Did a super cleaning on furniture. Sofa and love seat look like new. The carpet looks great and some stains we thought were permanent came out!
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
