Analyzing 10,151,58410.2M ReviewsFor 28,77528.8K Experts
Customers frequently highlight the company's punctuality, noting rapid response times and efficient completion of tasks like lock replacement and car key cutting. Reviews consistently describe the staff as professional and communicative, while also mentioning fair and reasonable pricing for the services provided. However, a recurring criticism in low-star feedback is that the costs are too expensive, leading some customers to advise against using the business.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
370 Google reviews we collected
Phrases our text analysis found in 306 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 306 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our locksmith Mazi was very communicative and completed the work very quickly.”
“Fast and Professional Auto locksmith thank you for saving my life”
“They showed up super fast, did a great job, had a very fair and reasonable price, and great communication.”
“Locking yourself out of your house or car is one of the worst experiences however Sure Lock was able to make the experience slightly less painful.”
“Would highly recommend to anyone looking for a locksmith in Los Angeles!”
“…other level everything went smooth they did a clean job the price was fair they came on time call them today for any locksmith.…”
“Too expensive I don’t recommend it”
“…them back, I recommend their services to people looking for fast and reliable people.…”
“I feel completely scammed, let down, and don’t know where I’m going to sleep tonight.”
“David explained everything to me and took care of everything effortlessly.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Surelockhomes LA for 6 kinds of job. Pick one to see what they paid and said.
Quick, professional service. He said he'd get there fast and he did! Thank you so much!!
Our locksmith Mazi was very communicative and completed the work very quickly. Would recommend!
They showed up super fast, did a great job, had a very fair and reasonable price, and great communication. This was on Thanksgiving too! Would definitely recommend!
Benjamin the owner came out to help me personally when no other locksmiths were available. Amazing company with quick response and incredibly friendly ownership, worked with me at every turn. Thank you!
Really fast and reliable. Thanks Ricardo for opening my car in less than 20 seconds
Many locksmiths are out there but these guys are on another level everything went smooth they did a clean job the price was fair they came on time call them today for any locksmith. Relayed matters in Los Angeles
| Job | Reviews | Category typical |
|---|---|---|
| New key fob creation | 6 | $121–$324 |
| Car digital & remote key reprogramming | 5 | $111–$272 |
| Car key copying | 4 | $88–$176 |
| Electronic lock installation | 4 | — |
| Car lockouts | 3 | $81–$132 |
| Lock rekeying | 3 | $114–$282 |
4.9 ★★★★★ 370 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Quick, professional service. He said he'd get there fast and he did! Thank you so much!!
Perfect Job
Our locksmith Mazi was very communicative and completed the work very quickly. Would recommend!
They showed up super fast, did a great job, had a very fair and reasonable price, and great communication. This was on Thanksgiving too! Would definitely recommend!
Thank you for using our service. Have a great day.
Amazing customer service thank you very much for help
Thank you for using our service. Have a great day.
Ty very much I r the best
Thank you for using our service have a great day.
Best auto locksmith ever Ty ben
Thank you for using our service have a great day.
The best auto locksmith ever
Thank you for using our service. Have a great day.
Best auto locksmith service ever
Thank you for using our locksmith service.
The best locksmith ever ❤️
Thank you for using our service have a great day.
Analyzing 10,151,58410.2M ReviewsFor 28,77528.8K Experts
