I have a Shark rotator vacuum that the roller wasn’t working. It was a simple solution that was easily troubleshot over the phone free of charge. Thank you!

Sweeper Depot
Sweeper Depot at a glance
Customers consistently praise the shop for its quick turnaround, reasonable pricing, and extensive repair capabilities for various vacuum brands. Reviewers highlight the owner's deep technical knowledge, friendly demeanor, and willingness to provide free troubleshooting or advice over the phone. The primary criticism involves a negative experience with phone communication, where a caller described the staff as sarcastic and unhelpful.
- Google rating: 4.9 out of 5 from 78 reviews (90% five-star).
- Reviews on this page: 78 Google reviews (63 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: July 10, 2026.
- Service: Rug Cleaner serving Battle Creek, Michigan.
Data from Google, last updated November 1, 2026.
Score profile vs other rug cleaning
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
78 Google reviews we collected
- 5 stars7090%
- 4 stars79%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 63 written reviews
- Praise82100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2733%
- Price & value1923%
- Quality & results1518%
- Honesty & trust911%
- Speed & response67%
- Would recommend67%
What customers talk about
We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very knowledgeable and willing to at least try and figure out what's wrong with vacuum.”
“The gentleman that runs this business is very courteous, professional and provides a pretty quick turnaround with reasonable pricing.”
“The very nice gentleman fixed it in less than 5 minutes!”
“Excellent service, honest integrity and a true craftsman at his trade.”
“Diagnosed the problem quickly and suggested a remedy that saved me a lot of money by ordering the part through my Prime account.”
“I highly recommend The Sweeper Depot for your vacuum repair needs!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
I have a Shark rotator vacuum that the roller wasn’t working. It was a simple solution that was easily troubleshot over the phone free of charge. Thank you!
The only place to buy a vacuum. Old school quality service, fair prices. They can repair most any vacuum, don't throw away your still functional vacuum, especially if it is an older high quality machine, they can fix it at a fraction of the cost of a new vacuum.
Very knowledgeable and willing to at least try and figure out what's wrong with vacuum. Highly recommend...
What an absolutely amazing and friendly guy. He looked at it figured out what it was in less than 5 minutes and no charge
I highly recommend The Sweeper Depot for your vacuum repair needs! The gentleman that runs this business is very courteous, professional and provides a pretty quick turnaround with reasonable pricing.
Mitch is the best. Super knowledgeable, and helpful; always does what he can to fix my vacuum. Speedy and kind. Have been taking my vacuum there for 30+ years.
Customer reviews
4.9 ★★★★★ 78 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Kind, genuine, knowledgeable shop owner!
The only place to buy a vacuum. Old school quality service, fair prices. They can repair most any vacuum, don't throw away your still functional vacuum, especially if it is an older high quality machine, they can fix it at a fraction of the cost of a new vacuum.
Great service and reasonable price. Owner knows his business.
Very knowledgeable and willing to at least try and figure out what's wrong with vacuum. Highly recommend...
Sweepers
The best! Repair and parts.
What an absolutely amazing and friendly guy. He looked at it figured out what it was in less than 5 minutes and no charge
Great place for vacuum repairs. Fast and very reasonable. Trusted.
It's a quaint Mom and pop's joint very friendly service and in a nice building
Business details
- Address: 361 E Michigan Ave, Battle Creek, MI 49014
- Phone: (269) 963-3440
- Service area: Battle Creek, MI