Upholstery cleaning service · Houston, TX · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 70 rug cleaningiPosition by Experts Score among all companies we track in this category. · better than 96%
5.0★★★★★189 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$189typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Texas Unlimited Cleaning Services five stars based on 189 reviews, noting the owner replies to all feedback. Customers frequently highlight punctuality, professional communication, and fair pricing for upholstery, carpet, and duct cleaning services. Recurring themes include thorough work, quick response times, and effective stain removal, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 189 reviews (100% five-star).
Reviews on this page: 189 Google reviews (173 with written comments, 18 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Rug Cleaner serving Houston, Texas.
Data from Google, last updated November 3, 2026.
Score profile vs other rug cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.
This companyRug Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Texas Unlimited Cleaning Services: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Texas Unlimited Cleaning Services: 99/100 on this factor. Category median: 93.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Texas Unlimited Cleaning Services: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Texas Unlimited Cleaning Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Texas Unlimited Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
189 Google reviews we collected
5.0of 5
5 stars189100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 173 written reviews
99%praise
Praise44099%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1354%
Reasonable1146%
Overpriced00%
Not sure00%
$189-27% vs typical rug cleaning
Middle half of what 14 customers paid ($153–$290) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10925%
Quality & results9521%
Would recommend8519%
Speed & response7016%
Price & value429%
Communication297%
Honesty & trust143%
What customers talk about
We read 173 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have been knowing them for years now and they’re always super helpful, kind and truly experts in what they do.”
“Ivan and the team did an amazing job on my townhouse and gave me a great deal.”
“I highly recommend them not only for their great quality but also for the top notch service they offer.”
“Can't recommend enough”
“They cleaned my couch within 24 hours of booking and it smells good at a great price.”
“Ivan came in, cleaned the spot on our couch quickly and offered a great price for the service.”
“They explained the process thoroughly and were consummate professionals.”
“Definitely recommend them to anyone looking for a reliable, professional cleaning company.”
People customers mention
Ivan29 reviews
Johnny5 reviews
Max5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Texas Unlimited Cleaning Services for 8 kinds of job. Pick one to see what they paid and said.
TTami10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I wish I could give Ivan and Johnny 10 stars. They came on a Sunday and did a tremendous job cleaning my furniture and a rug. They explained the process thoroughly and were consummate professionals. If you’re looking for a quality service, look no further!!
IIsabella2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ivan and Juan were super professional and very nice! They gave my couch a well needed fresh clean and did a really good job. Most stains were removed and the sanitizer they use smells great.
Paid $150–200Reasonable priceUpholstery cleaning
MMadaraLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Ivan and his brother cleaned number of items for me and they did an excellent job. They both were very professional, friendly and explained everything. They arrived on time. They really do care about their work product and strive to deliver the best results. I will for sure use their services again.
Paid $500+Reasonable priceUpholstery cleaningArea rug cleaningService not listed
AALocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
It’s a family business, but they are nothing short of great customer service, prices, and communication! I would recommend to friends and family.
Paid $100–150Great priceUpholstery cleaning
ZZeniLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Amazing quick service for a fair price! Spot cleaned our couch where our cat had some accidents and so glad we no longer have the cat pee scent. One of the spots still had a scent and after noticing thankfully we were able to schedule a follow up service free from their guarantee. Thank you!
EEsteban4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Ivan came in, cleaned the spot on our couch quickly and offered a great price for the service. Can't recommend enough
Ivan and the team did an amazing job on my townhouse and gave me a great deal. Couldn't have asked for better service and very proffesional! Equipment and carpet cleaning was top notch. Love to support local family business aswell!
Response from the owner · a week ago
Thank you so much for your kind words and support! We’re thrilled to hear you were happy with our carpet cleaning service and the results at your townhouse. Ivan and Johnny take pride in providing professional, quality service at a fair price. As a local, family-owned business, we truly appreciate customers like you who choose to support small businesses in our community. Thank you for trusting us with your home, and we look forward to helping you again in the future!
L
Luz ElizabethLocal Guide · 14 reviewsiTotal number of Google reviews Luz has written across all businesses on Google Maps, not just this one.
I have been knowing them for years now and they’re always super helpful, kind and truly experts in what they do. I highly recommend them not only for their great quality but also for the top notch service they offer. Thank you Texas Unlimited!
Price assessment: Great price
Services: General carpet cleaning
Response from the owner · 3 weeks ago
Thank you for your continued trust and support over the years. We truly appreciate your kind words and recommendation. At Texas Unlimited, we are committed to providing quality service and expert solutions to every customer.
T
Tami Denny10 reviewsiTotal number of Google reviews Tami has written across all businesses on Google Maps, not just this one.
I wish I could give Ivan and Johnny 10 stars. They came on a Sunday and did a tremendous job cleaning my furniture and a rug. They explained the process thoroughly and were consummate professionals. If you’re looking for a quality service, look no further!!
Price assessment: Great price
Price: $250–300
Services: Upholstery cleaning, Pet stain & odor removal
Response from the owner · a month ago
We’re glad Ivan and Johnny were able to provide great furniture and rug cleaning service and take the time to explain the process. We truly appreciate your recommendation and look forward to helping you again!
I
Isabella Gonzalez2 reviewsiTotal number of Google reviews Isabella has written across all businesses on Google Maps, not just this one.
Ivan and Juan were super professional and very nice! They gave my couch a well needed fresh clean and did a really good job. Most stains were removed and the sanitizer they use smells great.
Price assessment: Reasonable price
Price: $150–200
Services: Upholstery cleaning
Response from the owner · 2 months ago
Thank you for your wonderful review! We’re so glad Ivan and Juan provided professional couch cleaning, stain removal, and sanitizing services while leaving your sofa fresh and clean.
D
Dena Freeman1 reviewiTotal number of Google reviews Dena has written across all businesses on Google Maps, not just this one.
Ivan and his brother cleaned number of items for me and they did an excellent job. They both were very professional, friendly and explained everything. They arrived on time. They really do care about their work product and strive to deliver the best results. I will for sure use their services again.
Price assessment: Reasonable price
Price: $500+
Services: Upholstery cleaning, Area rug cleaning, Service not listed
Response from the owner · 3 months ago
Thank you for your wonderful review! We’re happy to hear Ivan and his brother provided professional service and took the time to explain everything. We truly appreciate your support and look forward to helping you again with your carpet and upholstery cleaning needs.
A
A KLocal Guide · 17 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
It’s a family business, but they are nothing short of great customer service, prices, and communication! I would recommend to friends and family.
Price assessment: Great price
Price: $100–150
Services: Upholstery cleaning
Response from the owner · 3 months ago
Thank you for your thoughtful review! We’re grateful you chose our family-owned business and are happy to hear you were pleased with our service, communication, and fair pricing. Your recommendation means a lot to us, and we look forward to serving you again.
B
BenLocal Guide · 15 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
I am very pleased with the service of this company. They cleaned my couch within 24 hours of booking and it smells good at a great price. Ivan was great and very kind.
Response from the owner · 3 months ago
Thank you for your wonderful review! We’re so glad you were happy with the quick service, great results, and Ivan’s friendly professionalism.
Z
Zeni PerezLocal Guide · 17 reviewsiTotal number of Google reviews Zeni has written across all businesses on Google Maps, not just this one.
Amazing quick service for a fair price! Spot cleaned our couch where our cat had some accidents and so glad we no longer have the cat pee scent. One of the spots still had a scent and after noticing thankfully we were able to schedule a follow up service free from their guarantee. Thank you!
Price assessment: Great price
Price: $100–150
Services: Upholstery cleaning, Pet stain & odor removal
Response from the owner · 3 months ago
Thank you for trusting us with your upholstery cleaning! We’re so glad we could eliminate the odor and that our satisfaction guarantee gave you peace of mind we truly appreciate your support and look forward to helping you again.
E
Esteban Vee4 reviewsiTotal number of Google reviews Esteban has written across all businesses on Google Maps, not just this one.
Ivan came in, cleaned the spot on our couch quickly and offered a great price for the service. Can't recommend enough
Price assessment: Great price
Price: $100–150
Services: Upholstery cleaning
Response from the owner · 3 months ago
Thank you for your recommendation! We’re happy to hear Ivan provided fast, affordable upholstery cleaning and got your couch looking its best we appreciate your support!
