Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate The Awesome Pawsome Pet salon & supply 4.7 out of 5 based on 292 reviews, with the owner replying to 72% of them. Customers frequently praise the staff’s friendliness, reasonable pricing, and careful handling of pets during grooming, baths, and nail trims. However, several low-star reviews highlight recurring issues with poor communication, missed appointment confirmations, and staff failing to adhere to specific service requests.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
292 Google reviews we collected
Phrases our text analysis found in 203 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 203 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is friendly, caring & the prices are affordable!”
“…phone call that they were not accepting new clients and was promptly hung up on with nothing said after the phrase, "we are not accepting new clients…”
“They did such a great job with our puppy Trixie and our senior dog Clyde!”
“Terrible customer service and unfortunate that they are not understanding to their clients when mistakes are made by the customer!”
“Everyone that works there are polite and the prices are reasonable.”
“Not only did they do everything we wanted, but it wasnt an overpriced place.”
“This place is amazing and I highly recommend them to anyone that needs a groomer.”
“Would not recommend to others.”
“My pomeranian’s fur can become messy really fast, especially around the tail and back legs, so I’m usually nervous trying new groomers.”
“We trust Awesome Pawsome to keep our fur babies happy and safe while they are visiting.”
“They said he was a great and easy to work with cat (that hasn’t been my experience when giving him a nail trim lol).”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired The Awesome Pawsome Pet salon & supply for 7 kinds of job. Pick one to see what they paid and said.
They did such a great job with our puppy Trixie and our senior dog Clyde! So happy we brought them!
My sister referred me here for my very overgrown Aussie/rot brandy did a PHENOMENAL job on a Sunday to get her taken care of could not be more happy she’s adorable and she handled my girl very well and it was my dogs first time being to the groomer! Will definitely be back!!! Very reasonable pricing as well!
I went to get my cat groomed about a week ago. They refused to listen to any of the things we had listed on the site to have done to our kitties and instead they did the bare minimum, would not disclose with us how long it would take, despite us asking multiple times. Only after the third time of us asking about an…
I just picked up Angel, much different than my first visit, no communication from front desk to groomer, my main concern was how tense my girl was when I picked her up. Go back , I dont think so!
We are new to Moore and have been looking for a Groomer. We thought we would try Awesome Pawsome with his Groomer being Christy. We are over the moon grateful at the beautiful job she did on our Sammy. He is a Yorkie and she did exactly what I had asked for. Thank you so much. For loving on my puppy and for making…
My pomeranian’s fur can become messy really fast, especially around the tail and back legs, so I’m usually nervous trying new groomers. The stylist here clearly understood thick coats and shaped everything evenly without removing too much volume. I also liked that they avoided using overpowering perfumes because…
| Job | Reviews | Category typical |
|---|---|---|
| Dog nail trimming | 8 | — |
| Dog grooming | 7 | — |
| Dog full service grooming | 7 | — |
| Cat grooming and styling | 6 | — |
| Dog ear cleaning | 6 | — |
| Dog anal gland expression | 5 | — |
| Dog bathing and blow dry | 4 | — |
4.7 ★★★★★ 292 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They did such a great job with our puppy Trixie and our senior dog Clyde! So happy we brought them!
Thank you, Destiny! We’re so glad you brought Trixie and Clyde in and were happy with their grooms! We appreciate you taking the time to leave us a review.
Awesome as always.
Thank you!
My sister referred me here for my very overgrown Aussie/rot brandy did a PHENOMENAL job on a Sunday to get her taken care of could not be more happy she’s adorable and she handled my girl very well and it was my dogs first time being to the groomer! Will definitely be back!!! Very reasonable pricing as well!
We so appreciate your Awesome review, Thank you!
I went to get my cat groomed about a week ago. They refused to listen to any of the things we had listed on the site to have done to our kitties and instead they did the bare minimum, would not disclose with us how long it would take, despite us asking multiple times. Only after the third time of us asking about an hour later after we had left and returned to the store did they end up giving us our ETA. It was three to four HOURS. Once we finally got home, one of our cats got a cold because they had left him wet for too long. For somewhere who treats dogs so well, you think they'd care a bit more about cats considering there is one in the shop at the counter.
Hi Blake, we're sorry to hear your visit didn't meet your expectations. Cat grooming appointments can vary quite a bit depending on a cat's temperament, coat condition, and how they tolerate the grooming process. Because their comfort and safety come first, we're not always able to give an exact completion time at check-in, but we do our best to provide updates as we have a better estimate. We never refuse services without a reason, and if a service can't be completed, it's because we believe it isn't safe or in the pet's best interest at that time. We're sorry to hear you had concerns after your visit, and we'd appreciate the opportunity to better understand your experience and review your visit with our team.
I just picked up Angel, much different than my first visit, no communication from front desk to groomer, my main concern was how tense my girl was when I picked her up. Go back , I dont think so!
Hi Evelyn, thank you for taking the time to share your feedback. We're sorry to hear that your recent visit with Angel didn't leave you feeling as confident as your first experience. Angel's comfort and well-being are very important to us, and we have no notes indicating any issues during her appointment. The service provided was consistent with Angel's previous visit, though every pet can react differently from one appointment to the next depending on their mood, energy level, and the salon environment that day. We also apologize if you felt communication was lacking, as that's never the experience we want our clients to have. We appreciate your feedback and will use it as an opportunity to continue improving our communication and customer experience.
We are new to Moore and have been looking for a Groomer. We thought we would try Awesome Pawsome with his Groomer being Christy. We are over the moon grateful at the beautiful job she did on our Sammy. He is a Yorkie and she did exactly what I had asked for. Thank you so much. For loving on my puppy and for making me feel like he had a good time instead of a stressful time. We will definitely be back. It was suggested that we do a reoccurring appointment. I forgot to do that while I was there. We will get back in touch and get that on the books. Again thank Christy for doing such a fantastic job.
Thank you so much for the kind words and for trusting Kristy with Sammy! We’re so happy he had a positive, stress-free experience and that Kristy was able to give you exactly what you were hoping for. Sammy sounds like such a sweetheart! We look forward to seeing you both again soon, and welcome to Moore! 🐾
My pomeranian’s fur can become messy really fast, especially around the tail and back legs, so I’m usually nervous trying new groomers. The stylist here clearly understood thick coats and shaped everything evenly without removing too much volume. I also liked that they avoided using overpowering perfumes because strong scents usually bother me and my dog. Pickup was quick and organized, and they even gave me brushing tips to help maintain the coat longer between visits. Really positive experience overall.
Thank you so much for the kind words! We know Pomeranians can be a lot of coat to keep up with, so it means a lot that you trusted us with your baby. We always try to keep that nice full look without taking off more than needed, and we’re glad you noticed the little things too. We really appreciate you taking the time to share your experience, and we can’t wait to see you both again!
My babies got a bath and haircut. They look and smell great.
Thank you so much, we appreciate you!
I'm going to be nice to this establishment, but they tried to take off with my puppy, and I did not think it was funny and I even had to call the police to get my puppy back and my knowledge when they had told me they were going to bring me my puppy over to a gas station. That was over here, close to where I live, that was like a oncueThey never showed up to bring me my puppy, they literally tried to take off with my puppy this named i don't know how they spell door name , but it's Sophie but I've had people call her Sophia, Emma tried to take off with my puppy, and I didn't think it was funny, I've never had any establishment ever take off with my animal any of my puppies. Any I'm 54, any emotional support animal that I've ever had that, I got groomed, no one ever took off with my my animals that I got groomed
Hi Michele, we understand how stressful it can feel when there’s confusion surrounding your pet, and we take concerns like this very seriously. However, this is not an accurate representation of what occurred. At no point would we ever attempt to remove a client’s pet, and we have clear procedures in place to ensure every pet is safely cared for and returned to their owner. Due to the seriousness of this claim, we are documenting this matter.
We take our chihuahuas here to get their nails trimmed & glands expressed. The staff is friendly, caring & the prices are affordable! They even groomed our cat once! Gave her a lion cut & did a phenomenal job!
Thank you so much for your awesome review! We appreciate you❤️
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
