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The Grooming Garage

Pet groomer · Cedar Rapids, IA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%78+11.9Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 131 pet servicesPosition by Experts Score among all companies we track in this category. · better than 87%
5.0 ★★★★★ 45 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
67%reviews answered by the owner
Sep 2026latest review

The Grooming Garage at a glance

Google reviewers rate The Grooming Garage five stars based on forty-five reviews, with the owner responding to sixty-seven percent of feedback. Customers consistently praise the staff’s kindness, patience, and ability to handle anxious or high-energy dogs with care. Recurring themes include clean facilities, reasonable pricing, and groomers who listen to specific preferences for baths and haircuts. No common criticisms appear in the provided excerpts, as all listed reviews are positive.

  • Google rating: 5.0 out of 5 from 45 reviews (100% five-star).
  • Reviews on this page: 45 Google reviews (44 with written comments, 10 with photos).
  • Owner responses: the business replied to 67% of reviews.
  • Most recent review: September 30, 2026.
  • Service: Pet Service serving Cedar Rapids, Iowa.

Data from Google, last updated November 2, 2026.

Score profile vs other pet services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction98Reliability95Craft & service–Value78Momentum100Replies to reviews–Satisfaction: 98 (median 80)Reliability: 95 (median 72)Value: 78 (median 94)Momentum: 100 (median 100)
The Grooming GaragePet Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Grooming Garage: 98/100 on this factor. Category median: 80.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Grooming Garage: 95/100 on this factor. Category median: 72.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Grooming Garage: 78/100 on this factor. Category median: 94.B
78
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Grooming Garage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
–

Bar = this company · dark tick = category median.

Star ratings

45 Google reviews we collected

  • 5 stars45100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 44 written reviews

  • Praise4690%
  • Complaints510%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price117%
  • Reasonable583%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1529%
  • Quality & results1427%
  • Would recommend1020%
  • Honesty & trust816%
  • Communication24%
  • Price & value24%

What customers talk about

We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Both ladies are so friendly and treat the dogs with lots of love and care.”
  • “They did an amazing job and the price was reasonable as well.”
  • “Very clean and safe environment for my pup, I’d recommend them to anyone.”
    “I cannot recommend her enough.”
  • “It’s clear that everyone there genuinely loves dogs and takes pride in their work.”
    “I do not trust my pets with very many people but I am never worried when they are in her care!”
  • “First groomer we've had that listened and knew how to do it right the first time.”
  • “Never a bad cut, never a bad service, and completely affordable.”

People customers mention

  • Jennie 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired The Grooming Garage for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Kayla9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Staff is so kind and knowledgeable! Very clean and safe environment for my pup, I’d recommend them to anyone.

Great priceDog ear cleaningDog anal gland expressionDog grooming
Andy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These gals are awesome. They did an amazing job and the price was reasonable as well. First groomer we've had that listened and knew how to do it right the first time. They will be our dog's groomer from now on.

Reasonable priceDog grooming
Erin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have 3 dogs that are groomed by Sam and she does an amazing job! Always listens to our preferences and gives them exactly what we ask for! Jennie has groomed them in the past and is also amazing. Both ladies are so friendly and treat the dogs with lots of love and care.

Jillian16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

thank you so much to the ladies ate the grooming garage! our dog has never looked more amazing and everyone there was so sweet and kind!

Customer photo from Jillian's review
Martha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jennie has been grooming my boys for several years now. My boys always look fantastic after their visits to Jennie. They are always excited to see her. My Golden can be a little rambunctious, but Jennie handles him just fine. I never worry about my boys when they go to thr Grooming Garage because I know they are in…

Reasonable priceDog full service grooming
GeneLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We couldn’t be happier with the team at The Grooming Garage! They do a fantastic job with our three Border Collies — no small task given all that energy and fur. Each visit, our dogs come home looking great, smelling fresh, and most importantly, completely relaxed and happy. It’s clear that everyone there genuinely…

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming

Photos

Customer reviews

5.0 ★★★★★ 45 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kayla Wallace9 reviewsTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Staff is so kind and knowledgeable! Very clean and safe environment for my pup, I’d recommend them to anyone.

  • Price assessment: Great price
  • Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog teeth brushing, Dog full service grooming, Dog grooming and styling, Dog nail trimming
Andy King6 reviewsTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These gals are awesome. They did an amazing job and the price was reasonable as well. First groomer we've had that listened and knew how to do it right the first time. They will be our dog's groomer from now on.

  • Price assessment: Reasonable price
  • Services: Dog grooming
Response from the owner · 5 months ago

Thank you for your kind words! We do our best to set you and your furbaby at ease. We look forward to pampering Miss Madi again soon!

Erin Wilson9 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have 3 dogs that are groomed by Sam and she does an amazing job! Always listens to our preferences and gives them exactly what we ask for! Jennie has groomed them in the past and is also amazing. Both ladies are so friendly and treat the dogs with lots of love and care.

Response from the owner · 9 months ago

Awww, thank you for your kind words. Your fur kids always make us smile, we are happy to return the favor

Jillian Croteau16 reviewsTotal number of Google reviews Jillian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

thank you so much to the ladies ate the grooming garage! our dog has never looked more amazing and everyone there was so sweet and kind!

Response from the owner · 9 months ago

We are so happy to get the chance to meet Chewie. We look forward to seeing you all again in the future.

Martha Erb3 reviewsTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jennie has been grooming my boys for several years now. My boys always look fantastic after their visits to Jennie. They are always excited to see her. My Golden can be a little rambunctious, but Jennie handles him just fine. I never worry about my boys when they go to thr Grooming Garage because I know they are in great and caring hands. I highly recommend The Grooming Garage.

  • Price assessment: Reasonable price
  • Services: Dog full service grooming
Response from the owner · 11 months ago

Aww, thank you so much for your kind words. I love hanging out with your boys!

Gene KorleskiLocal Guide · 23 reviewsTotal number of Google reviews Gene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We couldn’t be happier with the team at The Grooming Garage! They do a fantastic job with our three Border Collies — no small task given all that energy and fur. Each visit, our dogs come home looking great, smelling fresh, and most importantly, completely relaxed and happy. It’s clear that everyone there genuinely loves dogs and takes pride in their work. They handle each of our collies with care and patience, paying attention to every detail of the grooming process. The shop is clean, organized, and always welcoming. We’re grateful to have found groomers who treat our dogs like their own. Highly recommend The Grooming Garage to anyone who wants top-notch grooming and compassionate care!

  • Price assessment: Reasonable price
  • Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog nail trimming
Response from the owner · 11 months ago

Awwwww! Thank you for the kind words. We absolutely love pampering all of your pups.

Jen Miltner5 reviewsTotal number of Google reviews Jen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Grooming Garage is the best! Jennie’s the most professional, compassionate, and wonderful groomer in town. We’ve been lucky to have her take care of our pups Benny & Lucy for almost 10 years now. Our fur babies love her also! Never a bad cut, never a bad service, and completely affordable.

Response from the owner · 11 months ago

Thank you so much! You all mean so much to me!!

Serena BranhamLocal Guide · 22 reviewsTotal number of Google reviews Serena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the first time I took my Precious girl to get groomed. They did an excellent job. I would recommend them

  • Price assessment: Reasonable price
  • Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog nail trimming
Response from the owner · a year ago

Aww, thank you so much! It was so nice meeting you all. We hope for many more visits in the future

Courtney Riley3 reviewsTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐️⭐️⭐️⭐️⭐️ Can’t say enough good things about The Grooming Garage! The care and attention they give to every animal truly shows. You can tell they genuinely love what they do and always put the pets’ comfort first. The groomers are extremely talented, honest, and provide not only great care but also high-quality baths and haircuts. You can feel confident leaving your dogs in their care.

Response from the owner · a year ago

Thank you for your kind words!

Kelli Teesdale5 reviewsTotal number of Google reviews Kelli has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The salon is always clean and welcoming! Out boys love going to visit Jennie!

  • Price assessment: Reasonable price
  • Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog teeth brushing, Dog grooming and styling, Dog nail trimming
Response from the owner · a year ago

We love seeing them too!

The Grooming Garage on Google Maps →

Business details