Pest control service · Fishers, IN · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#62 of 121 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 49%
4.9★★★★★510 Google reviews · 24 photos
97%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$282typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers consistently praise the company for its punctuality, thorough inspections, and clear communication regarding pest and wildlife issues. Technicians are frequently described as knowledgeable and professional when handling services like rodent removal, wasp nest extraction, and wildlife exclusion. However, several low-star reviews highlight concerns about high pricing compared to local competitors, billing errors for multiple properties, and instances where customers felt charges were unjustified or services were incomplete.
Google rating: 4.9 out of 5 from 510 reviews (97% five-star).
Reviews on this page: 510 Google reviews (403 with written comments, 8 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 28, 2026.
Service: Wildlife serving Fishers, Indiana.
Data from Google, last updated October 29, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
This companyWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The LadyBug Pest & Wildlife Control: 93/100 on this factor. Category median: 94.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The LadyBug Pest & Wildlife Control: 92/100 on this factor. Category median: 92.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The LadyBug Pest & Wildlife Control: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The LadyBug Pest & Wildlife Control: 94/100 on this factor. Category median: 100.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The LadyBug Pest & Wildlife Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The LadyBug Pest & Wildlife Control: 100/100 on this factor. Category median: 90.A
100
Bar = this company · dark tick = category median.
Star ratings
510 Google reviews we collected
4.9of 5
5 stars49597%
4 stars71%
3 stars10%
2 stars20%
1 star51%
Praise vs complaints
Phrases our text analysis found in 403 written reviews
99%praise
Praise74099%
Complaints101%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price3122%
Reasonable9868%
Overpriced21%
Not sure139%
$282+172% vs typical wildlife removal services
Middle half of what 100 customers paid ($173–$426) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude22230%
Quality & results15721%
Speed & response14720%
Communication8912%
Would recommend8011%
Price & value365%
Honesty & trust193%
What customers talk about
We read 403 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He did an extremely through job, was very knowledgeable and professional.”
“His attention to detail and professionalism was quite impressive.”
“Reached out late in the afternoon and they were here and done with the job before 10 am the next day.”
“Very friendly and communicative, estimate/invoice/payment process is super easy.”
“definitely recommend David from lady bug for this job”
“Took care of our pest problem (large hornet nest) quickly and efficiently at a fair price.”
“Very pricey.”
“He is thorough, patient, honest, and very knowledgeable.”
“Didn’t even do a good inspection and they took my money and left without saying anything about the work.”
People customers mention
Patrick12 reviews
Logan6 reviews
David4 reviews
Johnny4 reviews
Jadin4 reviews
Joshua4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The LadyBug Pest & Wildlife Control for 8 kinds of job. Pick one to see what they paid and said.
SSteve36049 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Preston came out to investigate a pest problem, I thought it was termites but was incorrect. His attention to detail and professionalism was quite impressive. If you need an exterminator I would not hesitate to recomment The Lady Bug.
SSarah1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
David was very kind and thorough in assessing the woodpecker damage present and installing metal to protect the trim from future damage.
Paid $200+Reasonable priceService not listed
CCarla1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Reached out late in the afternoon and they were here and done with the job before 10 am the next day. Very friendly and communicative, estimate/invoice/payment process is super easy. Jadin did a great job.
Paid $200+Reasonable priceHornet & wasp exterminationService not listed
JJodi4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
David was great! Very kind; very knowledgeable; great listener, and great follow up!
Paid $40–60Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
RRuhi1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
David from lady bug was soo great..he looked around inspect first and then treat all the areas very carefully .he even check weather for rain before treating outdoor .we r so happy with his service and knowledge .definitely recommend David from lady bug for this job
Paid $180–200Reasonable priceSpider extermination
DDanielle10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Patrick did a great first full home inspection for us. He was very knowledgeable and informative!
Paid $60–80Great priceHome inspectionGeneral pest inspection
Today was our first experience with Lady Bug Pest Control. David came out and did our wildlife investigation. He did an extremely through job, was very knowledgeable and professional. We were very happy with his service!
Response from the owner · 2 hours ago
Thanks for sharing your experience, Lyle. It's great to hear that David provided thorough and professional service during your wildlife investigation. We strive to deliver quality pest control solutions.
S
Steve36049 reviewsiTotal number of Google reviews Steve3604 has written across all businesses on Google Maps, not just this one.
Preston came out to investigate a pest problem, I thought it was termites but was incorrect. His attention to detail and professionalism was quite impressive. If you need an exterminator I would not hesitate to recomment The Lady Bug.
Price assessment: Reasonable price
Price: $140–160
Services: Home inspection, Termite inspection
Pest type: Other
Response from the owner · 2 days ago
Thank you for your kind words, Steve. It's great to hear that Preston's attention to detail and professionalism helped with your pest concern. We appreciate your recommendation!
E
Elisa Rodriguez4 reviewsiTotal number of Google reviews Elisa has written across all businesses on Google Maps, not just this one.
Our inspector was great! He was very knowledgeable, thorough, and reassuring.
Response from the owner · a week ago
Elisa, thank you for your kind words about our inspector. We're pleased to hear he was knowledgeable and reassuring. Your feedback helps us maintain high standards in pest control services.
S
Sarah Hardacker1 reviewiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
David was very kind and thorough in assessing the woodpecker damage present and installing metal to protect the trim from future damage.
Price assessment: Reasonable price
Price: $200+
Services: Service not listed
Pest type: Other
Response from the owner · a week ago
Thanks for your review, Sarah. We're pleased to hear that David effectively assessed the woodpecker damage and installed protection for your trim. Your feedback helps us improve our pest control services.
C
Carla Timm1 reviewiTotal number of Google reviews Carla has written across all businesses on Google Maps, not just this one.
Reached out late in the afternoon and they were here and done with the job before 10 am the next day. Very friendly and communicative, estimate/invoice/payment process is super easy. Jadin did a great job.
Price assessment: Reasonable price
Price: $200+
Services: Hornet & wasp extermination, Service not listed
Pest type: Other
Response from the owner · a week ago
Thanks for your feedback, Carla. We're pleased you found our service prompt and easy. Jadin will appreciate your kind words about his work.
J
Jodi Gietl4 reviewsiTotal number of Google reviews Jodi has written across all businesses on Google Maps, not just this one.
David was great! Very kind; very knowledgeable; great listener, and great follow up!
Price assessment: Reasonable price
Price: $40–60
Services: Home inspection, Spider extermination, General pest inspection, Bug & insect extermination
Pest type: Spiders
Response from the owner · 2 weeks ago
Thanks for your kind words, Jodi. David’s expertise and attentive service are truly valued. We strive to provide excellent pest control solutions in Lebanon.
R
Ruhi dhillon1 reviewiTotal number of Google reviews Ruhi has written across all businesses on Google Maps, not just this one.
David from lady bug was soo great..he looked around inspect first and then treat all the areas very carefully .he even check weather for rain before treating outdoor .we r so happy with his service and knowledge .definitely recommend David from lady bug for this job
Price assessment: Reasonable price
Price: $180–200
Services: Spider extermination
Pest type: Spiders
Response from the owner · 2 weeks ago
Thanks for your review, Ruhi. We're pleased to hear that David provided thorough service and checked the weather before treating outdoor areas. Your recommendation means a lot!
M
Melissa McAtee1 reviewiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
David was incredibly professional. You can tell that not only does he want to provide excellent service but that he has the expertise to back it up. I’m thankful he was able to help us with our mouse problem!
Services: Home inspection, Rodent extermination
Pest type: Rodents
Response from the owner · 2 weeks ago
Thanks for your kind words, Melissa. It's great to hear that David's professionalism and expertise helped resolve your mouse problem. We strive to provide effective pest control solutions.
M
Matt CoveleLocal Guide · 16 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Our pest control control specialist David was amazing. We had a bird problem. He took his time around the home and also educated us about pests and what to look for. I definitely would recommend David and LadyBug Pest & Wildlife Control. Professional, fast, and kind. We will be using them in the future!
Price assessment: Reasonable price
Services: General pest inspection
Response from the owner · 2 weeks ago
Thanks, Amelia, for your kind words about David. It's great to hear he helped with your bird problem and provided valuable information. We look forward to assisting you again in the future!
