Auto body shop · Fort Worth, TX · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 123 auto body shopsiPosition by Experts Score among all companies we track in this category. · better than 98%
5.0★★★★★133 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate The Masters Garage five stars, noting consistent praise for body repair, dent removal, and paint services. Customers frequently highlight clear communication, fair pricing, and efficient turnaround times, including successful coordination with insurance companies. The shop is described as honest and attentive to customer schedules, with no recurring patterns of criticism evident in the provided excerpts.
Google rating: 5.0 out of 5 from 133 reviews (100% five-star).
Reviews on this page: 133 Google reviews (130 with written comments, 21 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 7, 2026.
Service: Auto Body Shop serving Fort Worth, Texas.
Data from Google, last updated November 3, 2026.
Score profile vs other auto body shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
The Masters GarageAuto Body Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Masters Garage: 100/100 on this factor. Category median: 90.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Masters Garage: 98/100 on this factor. Category median: 86.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Masters Garage: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Masters Garage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
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Bar = this company · dark tick = category median.
Star ratings
133 Google reviews we collected
5.0of 5
5 stars133100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 130 written reviews
98%praise
Praise26898%
Complaints52%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1381%
Reasonable319%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results7327%
Would recommend6122%
Staff & attitude3714%
Speed & response3111%
Communication2810%
Price & value2710%
Honesty & trust166%
What customers talk about
We read 130 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He always does a great job and is a very kind person to work with.”
“I had a messed up headliner and needed to get it replaced.”
“The quality of work is exceptional - Highly recommended.”
“I found this place on Google and Robert was quick to respond and did a nice job on providing and installing the headliner!”
“This shop does excellent work & with great prices and timing, everything was finished on time & ready to go.”
“Price was good and the communication was amazing as well.”
“From start to finish, the experience was prompt, honest, and affordable, which is hard to find these days.”
“Very honest people, amazing turnaround, and deal with insurance appropriately.”
People customers mention
Robert13 reviews
Roberto9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Masters Garage for 3 kinds of job. Pick one to see what they paid and said.
AAmari2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Robert was great! I had a messed up headliner and needed to get it replaced. I found this place on Google and Robert was quick to respond and did a nice job on providing and installing the headliner!
Reasonable priceService not listed
RRobynLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Roberto is AMAZING!! I wish I had taken before pictures so everyone could appreciate the difference. I had scratches from my friend's dog on both back doors. The handles on the passenger and driver's front doors were broken. There were numerous rust spots on the hood and roof and dings and dents from people slamming…
Reasonable pricePaintingBody & Trim
PPamLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Robert and his crew have done many things to help with body repair work over the years for me and my family. He always does a great job and is a very kind person to work with. I recommend him highly!
AAngel13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Very honest people, amazing turnaround, and deal with insurance appropriately. If you need body work Roberto is your guy. Very thankful for the service I got
Great pricePaintingBody & Trim
IIgnacio8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
This is the second time I’ve use Roberto for body shop work. The quality of work is exceptional - Highly recommended.
Great pricePaintingBody & Trim
JJuan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Robert and his team were a dream to work with. From first contacting, until the final delivery, everything done has been honest, straightforward, and with good faith. I was treated with the utmost respect, as a person, and not just a customer.
I brought my car here for some dented damage that had occurred to a…
Robert was great! I had a messed up headliner and needed to get it replaced. I found this place on Google and Robert was quick to respond and did a nice job on providing and installing the headliner!
Price assessment: Reasonable price
Services: Service not listed
R
Robyn SalaverLocal Guide · 36 reviewsiTotal number of Google reviews Robyn has written across all businesses on Google Maps, not just this one.
Roberto is AMAZING!! I wish I had taken before pictures so everyone could appreciate the difference. I had scratches from my friend's dog on both back doors. The handles on the passenger and driver's front doors were broken. There were numerous rust spots on the hood and roof and dings and dents from people slamming their car doors into mine. And the frame on the back window was damaged after being busted out. In addition to the exterior work, Roberto surprised me by cleaning the interior. My car looks brand new, as if I just drove it off the lot. I couldn't be happier. He'll be my go-to for all body work in the future.
Price assessment: Reasonable price
Services: Painting, Body & Trim
P
Pam CaywoodLocal Guide · 11 reviewsiTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Robert and his crew have done many things to help with body repair work over the years for me and my family. He always does a great job and is a very kind person to work with. I recommend him highly!
A
Angel Bueno13 reviewsiTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Very honest people, amazing turnaround, and deal with insurance appropriately. If you need body work Roberto is your guy. Very thankful for the service I got
Price assessment: Great price
Services: Painting, Body & Trim
I
Ignacio Cadena8 reviewsiTotal number of Google reviews Ignacio has written across all businesses on Google Maps, not just this one.
Robert and his team were a dream to work with. From first contacting, until the final delivery, everything done has been honest, straightforward, and with good faith. I was treated with the utmost respect, as a person, and not just a customer.
I brought my car here for some dented damage that had occurred to a front body panel while I had it parked. They were able to make the area look brand new and painted it to match perfectly. They also took care of the adjacent panel that had some contact damage.
I could not be happier with the final results. Outstanding craftsmanship and attention to detail. I felt secure leaving my car here and was reassured that I was a priority. Communication was great all the way through. I highly recommend The Masters Garage to anyone and now I know where to come if I ever need my vehicles worked on. Thank you!
Services: Painting, Body & Trim, Welding
A
Angel De Hoyos8 reviewsiTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Wanted to start doing some Color Match on my truck and Julian definitely killeddd it with this front emblem . Price was good and the communication was amazing as well. I know for sure I’ll be going back for some more parts to paint🔥🔥🔥🔥Turned out better than what I expected 😮💨🔥🔥
Price assessment: Great price
Services: Painting
W
wade Jordan3 reviewsiTotal number of Google reviews wade has written across all businesses on Google Maps, not just this one.
Had some minor paint imperfections fixed on my truck, including hood rock chips, a small dent, other paint chips, and poor work from a a different shop corrected. Communication was clear and the price was fair. Very pleased with the results and would recommend to anyone.