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Therapeutic HealthWorks

Massage therapist · Galveston, TX · reviewed since 2010

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%68+9.6Replies to reviews 7%33+2.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#108 of 141 physical therapistsPosition by Experts Score among all companies we track in this category. · better than 24%
4.9 ★★★★★ 123 Google reviews · 10 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review

Therapeutic HealthWorks at a glance

Google reviewers rate Therapeutic HealthWorks 4.9 out of 5 based on 123 reviews, with the owner not responding to any comments. Customers frequently praise the facility's clean, relaxing atmosphere and the professional, attentive nature of the staff. Common services include therapeutic and couples massages, as well as facials and body treatments, which clients describe as effective for addressing specific pain and muscle tension. The excerpts provided contain no low-star reviews, so no recurring criticisms are identified in this dataset.

  • Google rating: 4.9 out of 5 from 123 reviews (97% five-star).
  • Reviews on this page: 123 Google reviews (97 with written comments, 3 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 27, 2026.
  • Service: Physical Therapist serving Galveston, Texas.

Data from Google, last updated October 25, 2026.

Score profile vs other physical therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

Satisfaction97Reliability97Craft & service100Value68Momentum100Replies to reviews33Satisfaction: 97 (median 96)Reliability: 97 (median 96)Craft & service: 100 (median 99)Value: 68 (median 94)Momentum: 100 (median 100)Replies to reviews: 33 (median 82)
Therapeutic HealthWorksPhysical Therapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Therapeutic HealthWorks: 97/100 on this factor. Category median: 96.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Therapeutic HealthWorks: 97/100 on this factor. Category median: 96.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Therapeutic HealthWorks: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Therapeutic HealthWorks: 68/100 on this factor. Category median: 94.B
68
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Therapeutic HealthWorks: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Therapeutic HealthWorks: 33/100 on this factor. Category median: 82.D
33

Bar = this company · dark tick = category median.

Star ratings

123 Google reviews we collected

  • 5 stars11997%
  • 4 stars32%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 97 written reviews

  • Praise9299%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price00%
  • Reasonable3100%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3234%
  • Would recommend2527%
  • Quality & results2022%
  • Price & value910%
  • Communication33%
  • Speed & response22%
  • Honesty & trust22%

What customers talk about

We read 97 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The therapist are all knowledgeable and very receptive to your independent needs.”
  • “Very professional and excellent massage therapy, I recommend them very highly.”
  • “The most thorough, personalized facial I have ever had.”
  • “Their prices are incredibly affordable, and honestly, I would have paid wayyy more considering the high quality and value that was delivered.”
  • “Massage therapist Sabrina listened to what I wanted to focus on and did a fabulous job.”
  • “I was just on the island for a quick retreat and I’m thankful this experience added to my day of rest!”
  • “Would honestly be worth the 2 hour drive JUST for the massage!”

People customers mention

  • Tatiana 10 reviews
  • Sabrina 3 reviews
  • Houston 3 reviews
  • Martha 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Dina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I was having really bad muscular pain in my lower back. One session with Sabrina and I was healed. The stretching, massage and hot stones were exactly what was needed.

Reasonable price
DeniseLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I've been here twice now, I'm from Ohio and come every year to visit family. And have had the best massage in all my travels . Yulia was the best! I'd give 6 stars⭐

Reasonable price
JLocal Guide · 499 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great place for massage therapy. Clean, professional, and friendly. Call for an appointment.

MadeleineLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had a facial by Tatiana and she was incredible! The most thorough, personalized facial I have ever had. My skin has been glowing all day!

SusieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Amazing, thorough facial by Tatiana. I’ve been to upper end spas on the island this far exceeded those. Love the products also! Highly recommend Therapeutic Healthworks!

TinaLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My husband & I had a couples massage & I am not joking when I say it was the best we’ve ever had!!! Crystal was my massage therapist.. she was amazing!!!

Photos

Customer reviews

4.9 ★★★★★ 123 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
David TashmanLocal Guide · 515 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best place on the island for a high quality massage.

  • Price assessment: Reasonable price
Dina Roane11 reviewsTotal number of Google reviews Dina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was having really bad muscular pain in my lower back. One session with Sabrina and I was healed. The stretching, massage and hot stones were exactly what was needed.

  • Price assessment: Reasonable price
Denise Rivera-perteeLocal Guide · 13 reviewsTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been here twice now, I'm from Ohio and come every year to visit family. And have had the best massage in all my travels . Yulia was the best! I'd give 6 stars⭐

  • Price assessment: Reasonable price
J DLocal Guide · 499 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place for massage therapy. Clean, professional, and friendly. Call for an appointment.

Madeleine BrownLocal Guide · 26 reviewsTotal number of Google reviews Madeleine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a facial by Tatiana and she was incredible! The most thorough, personalized facial I have ever had. My skin has been glowing all day!

Susie CalvinLocal Guide · 22 reviewsTotal number of Google reviews Susie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing, thorough facial by Tatiana. I’ve been to upper end spas on the island this far exceeded those. Love the products also! Highly recommend Therapeutic Healthworks!

Tina AndersonLocal Guide · 104 reviewsTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My husband & I had a couples massage & I am not joking when I say it was the best we’ve ever had!!! Crystal was my massage therapist.. she was amazing!!!

KK HollowayLocal Guide · 40 reviewsTotal number of Google reviews KK has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Today my husband and I had a couple massage. I have been coming here for several years everything I come to town. I forget her name cindy or Cheryl but she's the most amazing therapist. I have scoliosis , sometimes very painful and she tapered to my body needs.She made me feel special and I feel amazing! God has blessed you with healing hands! I love this place ❤️ K. GARLAND

Sibrina Kelly5 reviewsTotal number of Google reviews Sibrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The therapist are all knowledgeable and very receptive to your independent needs. I highly recommend. The spa services such as salt scrub and body mask are fantastic. The facials are incredible

Kayla DentonLocal Guide · 38 reviewsTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend this place! The space is so inviting and relaxing, the owner is a gem of a human, and Tatiana gave an amazing massage!

Therapeutic HealthWorks on Google Maps →

Business details