Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
Customers frequently cite punctuality, clear communication, and reasonable pricing as key positives, noting that technicians often arrive on time and explain repairs thoroughly. However, lower-rated reviews highlight concerns regarding diagnostic accuracy and warranty policies, with some customers reporting that issues recurred shortly after service or that they were charged for incomplete repairs. The company maintains a 4.8 rating from 407 reviews and replies to seventy percent of feedback.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
407 Google reviews we collected
Phrases our text analysis found in 361 written reviews
Price verdicts customers left with their Google review
Middle half of what 64 customers paid ($183–$377) · gold mark = category median.
How often each topic comes up in the written reviews
We read 361 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Tiger dispatched a repairman (Alberto) for same-day service.”
“Arrived late.”
“Alex from Tiger Appliance is completely wonderful, polite, friendly, knowledgeable, and explained the issue clearly.”
“I don't appreciate the lack of customer service or disrespectful pricing for clients in this situation.”
“Super friendly, trustworthy, and professional, I’d highly recommend Tiger.”
“AVOID AT ALL COSTS.”
“A technician came out and fixed it within just a few minutes.”
“I request the service for my LG not working refrigerator.”
“More than fair price, extremely knowledgeable, community focused, pleasant, efficient, and they fit us into their schedule almost immediately.”
“…okay unfortunately I had to pay the price but the price is definitely pricey The part alone was really cheap The work was super quick something I coul…”
“J and Alex were wonderful their communication could not have been any better.”
“Poor communication and unthoughtful pricing for customers.”
“ter looking at everything and checking out a few more, he gave me an honest assessment of everything that needed to be done in order to get my dryer b…”
“Be aware, this business is a scam - they charge you $100 for a visit call and when they get to your place they spend less than 5 mins and quote you an…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Tiger Appliance Repair for 8 kinds of job. Pick one to see what they paid and said.
Alex from Tiger Appliance is completely wonderful, polite, friendly, knowledgeable, and explained the issue clearly. The fix resolved the problem. They did a great clean up. It was a completely positive experience! I would call them again!
My washing machine wouldn't spin or drain. Tiger dispatched a repairman (Alberto) for same-day service. Alberto was professional, courteous, and proficient. He solved the issue.
THANK YOU ALEX! This was the serviceman that came to my building. After looking at everything and checking out a few more, he gave me an honest assessment of everything that needed to be done in order to get my dryer back to maximum efficiency. I will follow his instructions and will tackle everything soon.
Our tech was super friendly and speedy with our oven repair. After the job he was kind enough to check out my ice machine that’s been giving me trouble and gave some pointers on how to get it going again. I will definitely be using these guys again in the future.
We were so concerned about our dryer because we would have hated to have to replace and send it to a landfill and Alex was so incredibly knowledgeable and efficient. They were able to repair at a more than fair cost. No worries on replacement, the landfill growing, and we will definitely be using their services regularly.
“I had been having an issue with my refrigerator for a long time. A technician came out and fixed it within just a few minutes. I’m very satisfied with the excellent service from Tiger!
| Job | Reviews | Category typical |
|---|---|---|
| Dishwasher repair | 60 | $153–$353 |
| Refrigerator/freezer repair | 59 | $132–$427 |
| Dryer repair | 47 | $146–$327 |
| Washing machine repair | 46 | $114–$365 |
| Washer/dryer repair | 29 | $137–$360 |
| Oven repair | 28 | $271–$536 |
| Refrigerator repair | 27 | $295–$614 |
| Freezer repair | 11 | $245–$490 |
4.8 ★★★★★ 407 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They came right away!! Fixed problem with dishwasher. No issues!!! Thank you!
Thanks for the review Darah! You can always expect us Tiger-fast and done right the first time. 🐯
Alex from Tiger Appliance is completely wonderful, polite, friendly, knowledgeable, and explained the issue clearly. The fix resolved the problem. They did a great clean up. It was a completely positive experience! I would call them again!
Glad we’ve earned your repeat business Lisa. We strive to do awesome work every single time.
Ultra responsive
Thanks neighbor!
My washing machine wouldn't spin or drain. Tiger dispatched a repairman (Alberto) for same-day service. Alberto was professional, courteous, and proficient. He solved the issue.
Tiger fast service is our middle name!
THANK YOU ALEX! This was the serviceman that came to my building. After looking at everything and checking out a few more, he gave me an honest assessment of everything that needed to be done in order to get my dryer back to maximum efficiency. I will follow his instructions and will tackle everything soon.
Thanks for the roaring review Cecil. Alex is great! Good luck with the new dryer vent project.
Our tech was super friendly and speedy with our oven repair. After the job he was kind enough to check out my ice machine that’s been giving me trouble and gave some pointers on how to get it going again. I will definitely be using these guys again in the future.
Thanks for giving Tiger a shot Chris!
Alex is terrific and took care of the issue quickly. Thank you
You’re pretty terrific yourself Helen! Thanks for the review and for spreading the word about Tiger
We were so concerned about our dryer because we would have hated to have to replace and send it to a landfill and Alex was so incredibly knowledgeable and efficient. They were able to repair at a more than fair cost. No worries on replacement, the landfill growing, and we will definitely be using their services regularly.
Glad to become your neighborhood go-to pros Ed. Thanks for the fantastic review.
More than fair price, extremely knowledgeable, community focused, pleasant, efficient, and they fit us into their schedule almost immediately.
Thanks for the roaring endorsement Gina. Glad we were able to get you back up and running Tiger-fast! 🏃🏾♂️
“I had been having an issue with my refrigerator for a long time. A technician came out and fixed it within just a few minutes. I’m very satisfied with the excellent service from Tiger!
Gracias Vilma! Excellent service is the Tiger way.
Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
