Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

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Titan Technologies

Computer support and services · Shrewsbury, NJ · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%83+12.6Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 34 tech support servicesPosition by Experts Score among all companies we track in this category. · better than 55%
5.0 ★★★★★ 46 Google reviews · 17 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
80%reviews answered by the owner
Dec 2025latest review
📞 Call (732) 972-6665Request a call backWebsite ↗

Titan Technologies at a glance

Google reviewers rate Titan Technologies five stars based on forty-six reviews, with the owner responding to eighty percent of feedback. Clients describe the company as professional, knowledgeable, and prompt in providing IT support, hardware, software, and phone system services. Recurring themes include long-term customer retention, proactive problem-solving, and reliable communication. The provided excerpts contain no low-star reviews, so no common criticism is identified.

  • Google rating: 5.0 out of 5 from 46 reviews (100% five-star).
  • Reviews on this page: 46 Google reviews (43 with written comments).
  • Owner responses: the business replied to 80% of reviews.
  • Most recent review: December 9, 2025.
  • Service: Tech Support Service serving Shrewsbury, New Jersey.

Data from Google, last updated October 28, 2026.

Score profile vs other tech support services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction99Reliability98Craft & service99Value83Momentum100Replies to reviews–Satisfaction: 99 (median 97)Reliability: 98 (median 97)Craft & service: 99 (median 99)Value: 83 (median 100)Momentum: 100 (median 100)
Titan TechnologiesTech Support Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Titan Technologies: 99/100 on this factor. Category median: 97.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Titan Technologies: 98/100 on this factor. Category median: 97.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Titan Technologies: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Titan Technologies: 83/100 on this factor. Category median: 100.A
83
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Titan Technologies: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
–

Bar = this company · dark tick = category median.

Star ratings

46 Google reviews we collected

  • 5 stars46100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 43 written reviews

  • Praise50100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1632%
  • Would recommend1530%
  • Speed & response1326%
  • Quality & results36%
  • Honesty & trust24%
  • Communication12%

What customers talk about

We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Chase was very informative and helpful I feel comfortable using this new software.”
  • “We have been using them for several years and highly recommend their expertise.”
  • “They all are extremely knowledgeable and provide prompt support and service.”
  • “Paul and his team have provided us with exceptional service.”
  • “Him & his staff are honest, knowledgeable and provide great customer service.”
  • “If there is ever a problem, the communication with Titan Technologies is fast and solves the problem.”

People customers mention

  • Nebb 6 reviews
  • Paul 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Lorenzo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Chase was very informative and helpful I feel comfortable using this new software. Thank you

NickLocal Guide · 181 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I enjoyed meeting Jennifer today and appreciate the information she shared. It will definitely help my journey with Salty Dogs! Thank you Jennifer 😁

SuzetteLocal Guide · 116 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Paul and his team are very professional and competent. They all are extremely knowledgeable and provide prompt support and service. We have been using them for several years and highly recommend their expertise.

Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Titan has provided our CPA firm with IT support for over 10 years. They have been a great partner providing IT services and assisting us in a proactive , productive manner. Highly recommend them.

MaryLou3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Spangles Custom Jewelry Designs has been a long-time Titan client....over ten years. Paul and his team have provided us with exceptional service. We rely on Titan for all of our hardware, software, backup, and anti-viral needs.

Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional and knowledgeable staff, always quick to respond. Great company to work with.

Compare with

Photos

Customer reviews

5.0 ★★★★★ 46 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lorenzo Lopez4 reviewsTotal number of Google reviews Lorenzo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chase was very informative and helpful I feel comfortable using this new software. Thank you

Nick NicholsonLocal Guide · 181 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I enjoyed meeting Jennifer today and appreciate the information she shared. It will definitely help my journey with Salty Dogs! Thank you Jennifer 😁

Suzette LeitzelLocal Guide · 116 reviewsTotal number of Google reviews Suzette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Paul and his team are very professional and competent. They all are extremely knowledgeable and provide prompt support and service. We have been using them for several years and highly recommend their expertise.

Response from the owner · a year ago

Thanks so much for the kind words and ongoing trust. We’re always here when you need us!

Steve Silver2 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Titan has provided our CPA firm with IT support for over 10 years. They have been a great partner providing IT services and assisting us in a proactive , productive manner. Highly recommend them.

Response from the owner · a year ago

Thanks, Steve—we take a lot of pride in helping CPA firms stay productive and protected!

MaryLou Spang3 reviewsTotal number of Google reviews MaryLou has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Spangles Custom Jewelry Designs has been a long-time Titan client....over ten years. Paul and his team have provided us with exceptional service. We rely on Titan for all of our hardware, software, backup, and anti-viral needs.

Response from the owner · a year ago

Thanks for trusting Titan for over ten years, MaryLou—it’s been a real privilege to support your business every step of the way.

Raymond Paterek7 reviewsTotal number of Google reviews Raymond has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company. It is always a pleasure working with the techs.

Response from the owner · a year ago

Thank you—we’re glad to hear that, and it’s always a pleasure working with you too!

Nancy Lomeli1 reviewTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and knowledgeable staff, always quick to respond. Great company to work with.

Response from the owner · a year ago

Thank you—we appreciate the kind words and love being a reliable partner you can count on!

Jerry J Perez1 reviewTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Paul Nebb and his team at Titan Technologies LLC work extremely hard to provide extraordinary services to my business!

Response from the owner · a year ago

Thank you—we’re grateful for the opportunity to support your business and always aim to go above and beyond!

Michael BainLocal Guide · 10 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Titan technologies is the total solution for all your business IT needs. From our phone systems to our company network, Titan is always there for us with prompt service and professionalism. I have yet to run into a problem that they have not diagnosed properly and fixed. I highly recommend!

Response from the owner · a year ago

Thank you, Michael—we’re proud to be your go-to team for everything from your phones to your network, and we appreciate the recommendation!

Jared Scher1 reviewTotal number of Google reviews Jared has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just an incredible service . Titan Tech has been on our internal team for years

Response from the owner · a year ago

Thank you—we’re proud to be part of your team and truly appreciate the continued partnership!

Titan Technologies on Google Maps →

Business details