April SolisLocal Guide · 44 reviewsTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome company, always does a great job. Wouldn't call know else.
Top Sprinkler Repair LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty54−4.6Momentum penalty86−1.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#62 of 69 gardenersPosition by Experts Score among all companies we track in this category. · better than 10%
4.7 ★★★★★ 408 Google reviews · 24 photos
89%five-star reviews
4.60★last 12 monthsAverage stars on reviews from the last 12 months only.
5.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Sep 2026latest review
Top Sprinkler Repair LLC at a glance
Customers frequently praise Top Sprinkler Repair LLC for rapid same-day or next-day service, fair pricing, and knowledgeable technicians who effectively address leaks, valve replacements, and system diagnostics. Recurring themes highlight punctual arrivals, clear communication, and willingness to handle both minor repairs and full installations. However, several low-star reviews report significant reliability issues, including missed appointments, lack of follow-up after payment, and unresponsive communication, which contradicts the generally positive experiences described in the majority of feedback.
- Google rating: 4.7 out of 5 from 408 reviews (89% five-star).
- Reviews on this page: 408 Google reviews (383 with written comments, 12 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: September 8, 2026.
- Service: Gardener serving Taylorsville, Utah.
Data from Google, last updated October 26, 2026.
Score profile vs other gardeners
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Top Sprinkler Repair LLC: 70/100 on this factor. Category median: 85.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Top Sprinkler Repair LLC: 59/100 on this factor. Category median: 86.C
59
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Top Sprinkler Repair LLC: 54/100 on this factor. Category median: 96.C
54
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Top Sprinkler Repair LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Top Sprinkler Repair LLC: 86/100 on this factor. Category median: 100.A
86
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Top Sprinkler Repair LLC: 13/100 on this factor. Category median: 36.F
13
Bar = this company · dark tick = category median.
Star ratings
408 Google reviews we collected
- 5 stars36389%
- 4 stars113%
- 3 stars51%
- 2 stars61%
- 1 star236%
Praise vs complaints
Phrases our text analysis found in 383 written reviews
- Praise80195%
- Complaints395%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1339%
- Reasonable1958%
- Overpriced13%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Speed & response22727%
- Quality & results14017%
- Price & value13816%
- Staff & attitude13716%
- Would recommend12815%
- Communication364%
- Honesty & trust344%
What customers talk about
We read 383 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They replaced two sprinkler boxes and have been very quick and very responsive and come to repair two follow up issues within the warranty.”
“He told me he would come Saturday and then I didn't hear from him and he never showed up.”
“Daniel and team did a great job with our sprinkler valve replacement.”
“Horrible communication and customer service.”
“They were really quick to answer the phone, gave us a fair quote, and were able to come the very next day to get everything fixed.”
“Very expensive.”
“Daniel was patient with all my questions and didn't try to oversell me on anything.”
“I get that things get busy, but to totally ghost me and not show up when you said you were going to be there is completely unprofessional.”
“Can't wait to spend summer nights out there :) would definitely recommend!”
“e work they performed was good and I think the price was fair, but I cannot recommend them as they have chosen to charge me fir services that were not…”
“Communicative, very fair pricing, project completed promptly and without any issues!”
“Did not respond at all or schedule repair like they said they would!”
“I felt he was someone I could trust when I do have a problem in the future.”
People customers mention
- Daniel 75 reviews
- Eric 15 reviews
- Paul 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Top Sprinkler Repair LLC for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
Britta10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They replaced two sprinkler boxes and have been very quick and very responsive and come to repair two follow up issues within the warranty. Great work and great service!
Tamie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Great company. They were able to come same day and got the water turned on and fixed a couple of broken heads. Very easy to work with. Highly recommend! Added 08/10… Truly great company. I had a leaky valve and they came same day to repair it. I’d definitely call them for all sprinkler needs!
Great priceIrrigation system repair & maintenance
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Daniel came out to give me an estimate because I was having a water leak in the back yard in and around the valve box and had some other problems, like exposed PVC pipe. Another company had come out and said all the valves were leaking and needed to be replaced. Daniel said they were not leaking and the leak was…
BrookeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Daniel and team did a great job with our sprinkler valve replacement. They were really quick to answer the phone, gave us a fair quote, and were able to come the very next day to get everything fixed. We couldn't have asked for better experience.
Reasonable priceIrrigation system repair & maintenance
stephanieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I called on a Saturday for someone to come help me figure out the sprinkling system at our new (to us) house. Eric came in the hot afternoon and helped us figure out the ancient system which still worked, replace 3 sprinkler heads and made sure the whole system was working before he left. And the cost was totally…
stormy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I absolutely love Daniel (the owner) and Eric (one of his guys) at Top Sprinkler Repair!! They are extremely reasonably priced and so quick to reply and take care of their customers that it is OUTSTANDING!! Daniel and Eric REALLY know their stuff! These guys stand out among sprinkler repair people! Please,…
Great priceIrrigation system repair & maintenance
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Irrigation system repair & maintenance | 122 | — |
| Sod installation | 3 | — |
Compare with
Photos
Customer reviews
4.7 ★★★★★ 408 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Markus DabellLocal Guide · 21 reviewsTotal number of Google reviews Markus has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick and knowledgeable!
Britta Bergstrom10 reviewsTotal number of Google reviews Britta has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey replaced two sprinkler boxes and have been very quick and very responsive and come to repair two follow up issues within the warranty. Great work and great service!
Tamie Weddle2 reviewsTotal number of Google reviews Tamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat company. They were able to come same day and got the water turned on and fixed a couple of broken heads. Very easy to work with. Highly recommend! Added 08/10… Truly great company. I had a leaky valve and they came same day to repair it. I’d definitely call them for all sprinkler needs!
- Price assessment: Great price
- Services: Irrigation system repair & maintenance
Gina PercivalLocal Guide · 18 reviewsTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExtremely rude service when I tried to get a quote
Sharon Coons4 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDaniel came out to give me an estimate because I was having a water leak in the back yard in and around the valve box and had some other problems, like exposed PVC pipe. Another company had come out and said all the valves were leaking and needed to be replaced. Daniel said they were not leaking and the leak was coming from a crack in a nearby spigot attachment. A neighbor came over and helped me dig out and cap off that attachment at the base and dig the mud out of the box and test the valves. Daniel was right. They were not leaking. I ended up saving a lot of money by not needing anyone to come replace the valves, though they are old and may have a problem in the future. Daniel was patient with all my questions and didn't try to oversell me on anything.I felt he was someone I could trust when I do have a problem in the future. Sharon Peterson
Brooke LockieLocal Guide · 13 reviewsTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDaniel and team did a great job with our sprinkler valve replacement. They were really quick to answer the phone, gave us a fair quote, and were able to come the very next day to get everything fixed. We couldn't have asked for better experience.
- Price assessment: Reasonable price
- Services: Irrigation system repair & maintenance
stephanie herreraLocal Guide · 22 reviewsTotal number of Google reviews stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI called on a Saturday for someone to come help me figure out the sprinkling system at our new (to us) house. Eric came in the hot afternoon and helped us figure out the ancient system which still worked, replace 3 sprinkler heads and made sure the whole system was working before he left. And the cost was totally reasonable. We'll be calling them for all our future sprinkler needs. Give them a call!!
Emily Roehr9 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCommunicative, professional, fast, and affordable! Recommended !
- Price assessment: Great price
- Services: Irrigation system repair & maintenance
stormy stormyish13 reviewsTotal number of Google reviews stormy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI absolutely love Daniel (the owner) and Eric (one of his guys) at Top Sprinkler Repair!! They are extremely reasonably priced and so quick to reply and take care of their customers that it is OUTSTANDING!! Daniel and Eric REALLY know their stuff! These guys stand out among sprinkler repair people! Please, please do yourself a favor and call Top Sprinkler Repair for any and all sprinkler issues!! They will absolutely take great care of you, and you will be doing yourself a favor!!!
- Price assessment: Great price
- Services: Irrigation system repair & maintenance
Business details
- Address: 3238 W Royalwood Cir, Taylorsville, UT 84129
- Phone: (385) 770-0544
- Service area: Taylorsville, UT