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Topkey Locks

Locksmith · El Monte, CA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 52 locksmithsPosition by Experts Score among all companies we track in this category. · better than 82%
5.0 ★★★★★ 41 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
90%reviews answered by the owner
$120typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Topkey Locks at a glance

Customers consistently describe Topkey Locks as providing punctual, efficient, and professional service for tasks including car key programming, rekeying, and emergency lockouts. Reviewers frequently highlight fair pricing that is significantly lower than dealership estimates, along with clear communication and a respectful demeanor. The business maintains a 5/5 Google rating based on 41 reviews, with the owner responding to 90% of feedback. No recurring criticisms are evident in the provided excerpts.

  • Google rating: 5.0 out of 5 from 41 reviews (100% five-star).
  • Reviews on this page: 41 Google reviews (38 with written comments, 5 with photos).
  • Owner responses: the business replied to 90% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Locksmith serving El Monte, California.

Data from Google, last updated October 27, 2026.

Score profile vs other locksmiths

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability98Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 99 (median 94)Reliability: 98 (median 91)Value: 100 (median 100)Momentum: 100 (median 100)
Topkey LocksLocksmiths median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Topkey Locks: 99/100 on this factor. Category median: 94.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Topkey Locks: 98/100 on this factor. Category median: 91.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Topkey Locks: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Topkey Locks: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–

Bar = this company · dark tick = category median.

Star ratings

41 Google reviews we collected

  • 5 stars41100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 38 written reviews

  • Praise93100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1255%
  • Reasonable1045%
  • Overpriced00%
  • Not sure00%
$120-21% vs typical locksmiths

Middle half of what 14 customers paid ($63–$153) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response2830%
  • Staff & attitude1920%
  • Would recommend1516%
  • Price & value1415%
  • Honesty & trust78%
  • Quality & results66%
  • Communication44%

What customers talk about

We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “We needed to rekey our house and Matt was punctual, polite, and get the job done really fast!”
  • “Matthew was lightning fast to respond, very communicative, punctual, professional, skilled and trustworthy.”
  • “I highly recommend him and will definitely call him again for my future needs.”
  • “Matt was very quick, cordial, and fair with pricing.”
  • “If you are looking for a reliable & honest locksmith, I couldn't recommend anyone but him.”
  • “The dealership wanted to charge me $630 for just one replacement key, but Matthew got the job done for less than half that price.”
  • “He was prompt, communicative, and even hooked me up with a discount considering the proximity.”

People customers mention

  • Matthew 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Topkey Locks for 6 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Gabrielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Matt was very quick, cordial, and fair with pricing. I recommend this service 100%

Paid $50–100Reasonable priceCar lockouts
Allison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

10/10 highly recommend! Matthew was lightning fast to respond, very communicative, punctual, professional, skilled and trustworthy. Will definitely use again.

Paid $180–200Reasonable priceCoded key copyingNew key fob creation
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Went to get a key fob reprogrammed and everyone was super helpful ! Quick service , was in and out in less than 30 min

Paid $100–120Reasonable priceCar key copying
April11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matthew answered my call. He communicated about timing as he finished his previous job. He took his shoes off before coming in (I didn’t ask him to do so). He was kind, polite and respectful. He took care of the job quickly and efficiently. He charged a fair price! Definitely is our new locksmith!

Paid $80–100Reasonable priceService not listed
Jahkai3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Arrived 30 minutes early! Cheapest out of all locations in the long beach area. super genuine guy! thank you mathew for the help. Do t go anywhere else

Paid $60–80Great priceCar lockouts
alondra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Matthew was very kind & prices are good compared to other places. I got 2 new car keys, programmed & a copy of my house & common area key for a little under $200.

Paid $180–200Great priceStandard key copyingCar key copyingNew key fob creation

Photos

Customer reviews

5.0 ★★★★★ 41 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ryan CaseyLocal Guide · 15 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very fast service and fair pricing. Will definitely use again

  • Price assessment: Great price
  • Price: $1–50
  • Services: Coded key copying
Chance Ford3 reviewsTotal number of Google reviews Chance has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great guy I had 2025 Camry and my own key no one else could program

Szu Wang3 reviewsTotal number of Google reviews Szu has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We needed to rekey our house and Matt was punctual, polite, and get the job done really fast! Will definitely recommend and work with him again!

Response from the owner · 2 weeks ago

Hi Szu, we are glad that we are able to get the job well and efficiently. Thank you for leaving us a review!

Gabrielle Gonzaga2 reviewsTotal number of Google reviews Gabrielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt was very quick, cordial, and fair with pricing. I recommend this service 100%

  • Price assessment: Reasonable price
  • Price: $50–100
  • Services: Car lockouts
Response from the owner · 3 weeks ago

Hi Gabrielle, We're glad that we were able to help you in your time of need and that you are happy with the service. Thank you for the review.

Mark Rodriguez4 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honestly one of the best in town. Helped me get my newborn out of the car on a hot day while I was at Walmart. Honestly no one else I trust more. I highly recommend.

  • Services: Car lockouts, Car key copying
Response from the owner · 2 months ago

Hi Mark, Thank you for trusting us. Thanks for the review! 🙌

MoeLocal Guide · 8 reviewsTotal number of Google reviews Moe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very pleased, everything went pretty quickly. Definitely recommend.

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: Standard key copying, Car key copying, New key fob creation
Response from the owner · 2 months ago

Hi Moe, we're glad that you are pleased with the service. Thank you for the review and for your business!

Diego Cuellar1 reviewTotal number of Google reviews Diego has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maded us a key that no other locksmith person can. Matthew the best person

  • Price assessment: Reasonable price
  • Price: $140–160
  • Services: Coded key copying, Car key copying
Response from the owner · 2 months ago

Hi Diego, I was determined to make sure you guys are back on the road. Thank you for the review!

Allison Castellanos2 reviewsTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10/10 highly recommend! Matthew was lightning fast to respond, very communicative, punctual, professional, skilled and trustworthy. Will definitely use again.

  • Price assessment: Reasonable price
  • Price: $180–200
  • Services: Coded key copying, New key fob creation
Response from the owner · 2 months ago

Hi Allison, Thank you for the business. We really appreciate the review.!

Kirk Lonsdale1 reviewTotal number of Google reviews Kirk has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! Very kind and professional

Response from the owner · 2 months ago

Hi Kirk, Thank you for the review! It was a pleasure talking to you. -Matthew

Ron ThompsonLocal Guide · 18 reviewsTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matthew is my new Go-To locksmith. He came in clutch to help me in a bind. He was prompt, communicative, and even hooked me up with a discount considering the proximity. I called around to a lot of locksmiths before I landed on Matthew. Bonus points for saving me the time calling around for locksmiths in the future. If you are looking for a reliable & honest locksmith, I couldn't recommend anyone but him. 👍

Response from the owner · 3 months ago

Hi Ron, We are glad you are happy with the service. Thank you for taking time out of your day to leave a review. Thanks for the business!

Topkey Locks on Google Maps →

Business details