Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts
Google reviewers rate TransFURmations Spa 4.7 out of 5 based on 93 reviews, highlighting punctuality, clean facilities, and effective communication regarding boarding and grooming progress. Customers frequently praise the staff for handling anxious or difficult pets with patience, while noting reasonable pricing and a welcoming atmosphere. However, low-star comments cite scheduling delays, missed appointments, and concerns about staff handling of specific animals, such as leash dragging or inadequate attention to grooming preferences.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
93 Google reviews we collected
Phrases our text analysis found in 69 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 69 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We just picked Hogan up after his bath at TransFURmations Spa and once again they did such a wonderful job!”
“Heather was very understanding and professional, which meant a lot to me.”
“Highly recommend them to anyone looking for a trustworthy grooming and daycare place in Springfield!”
“You can truly tell when people genuinely care for animals, and the love and patience from the staff really shows.”
“Pricing reasonable and transparent.”
“it was also a very over priced nail trim.”
“Amazing & quick service, great pricing and she always comes home clean & dry.”
“Her kindness and clear communication make working with her so easy.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired TransFURmations Spa for 2 kinds of job. Pick one to see what they paid and said.
My Pekingese always looks like a Show dog when she struts out of Transfurmation!
Our dogs love Gracie and always come back so fresh and clean after their “spa day”! They were very anxious at first, but now trot right in.
Holley loves Transfurmations and Gracie! Amazing & quick service, great pricing and she always comes home clean & dry. Can’t say enough good things!
We just picked Hogan up after his bath at TransFURmations Spa and once again they did such a wonderful job! 🐾✨ Hogan came back looking so clean, fresh, soft, and happy. You can truly tell when people genuinely care for animals, and the love and patience from the staff really shows. The facility is clean,…
1st time at transFURmation ,very satisfied with their work my Lucy looks Great and Chelsea was the Groomer and did a Great Job ..👏
They did a great job on our Aussies, Daisy and Josie! Their attention to detail is amazing.
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 3 | — |
| Dog bathing and blow dry | 2 | — |
4.7 ★★★★★ 93 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My Pekingese always looks like a Show dog when she struts out of Transfurmation!
Our dogs love Gracie and always come back so fresh and clean after their “spa day”! They were very anxious at first, but now trot right in.
Holley loves Transfurmations and Gracie! Amazing & quick service, great pricing and she always comes home clean & dry. Can’t say enough good things!
We just picked Hogan up after his bath at TransFURmations Spa and once again they did such a wonderful job! 🐾✨ Hogan came back looking so clean, fresh, soft, and happy. You can truly tell when people genuinely care for animals, and the love and patience from the staff really shows. The facility is clean, organized, and welcoming, and I always feel comfortable leaving Hogan in their care. Thank you for treating him like family and for always making him look and smell amazing. Highly recommend them to anyone looking for a trustworthy grooming and daycare place in Springfield! ❤️🐶🤗
1st time at transFURmation ,very satisfied with their work my Lucy looks Great and Chelsea was the Groomer and did a Great Job ..👏
Thank you, it was a pleasure meeting you and Lucy!
They did a great job on our Aussies, Daisy and Josie! Their attention to detail is amazing.
Thank you, Vicky, it was our pleasure!
Great
Thank you, Eli!
I can’t say enough good things about Heather! She has such a special way with my dog — unlike other groomers where he gets anxious and tries to escape, he actually loves seeing her and feels completely comfortable in her care. Grooming his paws has always been a challenge because he hates it, but Heather handles it gently and skillfully. She always grooms him exactly how I ask, and he looks perfect every time. Recently due to my own medical situation, I wasn’t sure if I could make my appointment and had to cancel last minute. Heather was very understanding and professional, which meant a lot to me. Her kindness and clear communication make working with her so easy. If you want a groomer who genuinely cares and creates a calm, welcoming environment, Heather is the best!
Gracie has super powers when it comes to bathing my pups. I was struggling to find a groomer that could handle my German shepherd when I was told to contact Gracie a couple years ago. Gracie was able to take my girl with no problem and she went from being scared at the groomer to loving Gracie as much as I do. If you are struggling to find a groomer, I recommend Gracie over anyone, any day!
Thank you, Julia!
Very helpful staff. They did a wonderful job with my doggo.
Thank you, It was our pleasure!
Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts
