iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 24 bush trimming servicesiPosition by Experts Score among all companies we track in this category. · better than 78%
5.0★★★★★107 Google reviews · 22 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the company for punctuality, clear communication, and fair, transparent pricing. Reviews highlight thorough cleanup, professional handling of tight spaces, and efficient execution of tree removal, trimming, and stump grinding services. With a perfect five-star rating from one hundred and seven reviews, no common criticisms are evident in the provided feedback, and the owner did not reply to any reviews.
Google rating: 5.0 out of 5 from 107 reviews (98% five-star).
Reviews on this page: 107 Google reviews (103 with written comments, 14 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: November 1, 2026.
Service: Bush Trimming Service serving Boston, Massachusetts.
Data from Google, last updated November 2, 2026.
Score profile vs other bush trimming services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Tree Service Of Metro BostonBush Trimming Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tree Service Of Metro Boston: 98/100 on this factor. Category median: 95.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tree Service Of Metro Boston: 99/100 on this factor. Category median: 95.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tree Service Of Metro Boston: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tree Service Of Metro Boston: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tree Service Of Metro Boston: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 46.–
–
Bar = this company · dark tick = category median.
Star ratings
107 Google reviews we collected
5.0of 5
5 stars10598%
4 stars22%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 103 written reviews
100%praise
Praise286100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2164%
Reasonable1236%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value5720%
Speed & response5118%
Quality & results4917%
Would recommend4716%
Staff & attitude4415%
Communication269%
Honesty & trust135%
What customers talk about
We read 103 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“On top of their great work, their pricing was very fair and transparent.”
“Roberto and his crew were punctual, highly professional, and did an exceptional job.”
“Roberto and the team did an awesome job of removing a large tree from the property.”
“I would definitely recommend them to others and reach out to them for any of our future jobs.”
“I appreciate their professionalism and great communication.”
“Communication was easy, price was transparent, and they were able to get it done fairly quickly.”
“He and his team were very professional, reliable, and efficient.”
People customers mention
Roberto14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tree Service Of Metro Boston for 3 kinds of job. Pick one to see what they paid and said.
I have a very large tree in my backyard in Boston with very little space in our yard. Roberto and his team were able to maneuver a very small spot safely removing large branches while avoiding wires. They left the place cleaner than they found it and would frequently check in to see if I was happy with the progress.…
Great priceTree trimming & pruning
DDanielaLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I couldn’t recommend Tree Service of Metro Boston more! I needed two large oak trees that were very close to my house removed and stumped. Roberto and his crew were punctual, highly professional, and did an exceptional job. On top of their great work, their pricing was very fair and transparent. Highly recommended!
Great priceTree stump removalTree removal
SSezinLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
After Nor'easter our neighbors huge tree branch landed on our backyard with half of it still hanging high in the air. It was very tricky because the branches forked another tree while coming down. The crew expertly handled the branch without damaging other trees. It was amazing to watch how they brought down the big…
Great priceTree stump removalTree removal
GGlen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Roberto and the team did an awesome job of removing a large tree from the property. They were respectful of the grounds and did a thorough job of cleaning up all of the debris. I would definitely recommend them to others and reach out to them for any of our future jobs.
Reasonable priceTree removal
GGAIL10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They did a great job trimming a very large ash tree in my yard. It was overgrown and hanging over my garage and driveway. My backyard is more open and allows sunshine in. I'm very happy with the work done. They arrived on time, got right to work and were done in a couple of hours. Did a good clean up as well. Price…
Great priceTree trimming & pruning
CConorLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Roberto and his team took down a huge (60'+) tree in our backyard in Cambridge and did a very comprehensive job. Communication was easy, price was transparent, and they were able to get it done fairly quickly. They also ground two stumps as part of the project.
I have a very large tree in my backyard in Boston with very little space in our yard. Roberto and his team were able to maneuver a very small spot safely removing large branches while avoiding wires. They left the place cleaner than they found it and would frequently check in to see if I was happy with the progress. I appreciate their professionalism and great communication. Will definitely use again in the future!
Price assessment: Great price
Services: Tree trimming & pruning
D
Daniela Chita-PerezLocal Guide · 17 reviewsiTotal number of Google reviews Daniela has written across all businesses on Google Maps, not just this one.
I couldn’t recommend Tree Service of Metro Boston more! I needed two large oak trees that were very close to my house removed and stumped. Roberto and his crew were punctual, highly professional, and did an exceptional job. On top of their great work, their pricing was very fair and transparent. Highly recommended!
Price assessment: Great price
Services: Tree stump removal, Tree removal
S
Sezin YigitLocal Guide · 21 reviewsiTotal number of Google reviews Sezin has written across all businesses on Google Maps, not just this one.
After Nor'easter our neighbors huge tree branch landed on our backyard with half of it still hanging high in the air. It was very tricky because the branches forked another tree while coming down. The crew expertly handled the branch without damaging other trees. It was amazing to watch how they brought down the big branch bit by bit. After the work they also cleaned up every bit of dust. Would definitely recommend.
Price assessment: Great price
Services: Tree stump removal, Tree removal
G
Glen Doerr4 reviewsiTotal number of Google reviews Glen has written across all businesses on Google Maps, not just this one.
Roberto and the team did an awesome job of removing a large tree from the property. They were respectful of the grounds and did a thorough job of cleaning up all of the debris. I would definitely recommend them to others and reach out to them for any of our future jobs.
Price assessment: Reasonable price
Services: Tree removal
G
GAIL HALLIGAN10 reviewsiTotal number of Google reviews GAIL has written across all businesses on Google Maps, not just this one.
They did a great job trimming a very large ash tree in my yard. It was overgrown and hanging over my garage and driveway. My backyard is more open and allows sunshine in. I'm very happy with the work done. They arrived on time, got right to work and were done in a couple of hours. Did a good clean up as well. Price was very good. I highly recommend this tree company. Thank you Roberto and Elizeu.
Price assessment: Great price
Services: Tree trimming & pruning
C
ConorLocal Guide · 17 reviewsiTotal number of Google reviews Conor has written across all businesses on Google Maps, not just this one.
Roberto and his team took down a huge (60'+) tree in our backyard in Cambridge and did a very comprehensive job. Communication was easy, price was transparent, and they were able to get it done fairly quickly. They also ground two stumps as part of the project.
Services: Tree stump removal, Tree removal
C
Chris Cavano3 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Roberto was extremely professional, quick to work, and left the job site clean after a tree fell on my garage. Would highly recommend his tree removal service.
Price assessment: Reasonable price
Services: Tree removal
N
N. Desai2 reviewsiTotal number of Google reviews N. has written across all businesses on Google Maps, not just this one.
Roberto and his team were fantastic. The communication from start to finish was excellent. Starting with the quote he arrived when he said he would and provided a thorough explanation. During the service he checked in multiple times to make sure we were happy with the amount trimmed. He did a fantastic job!
Price assessment: Great price
Services: Tree trimming & pruning
M
Mabel LeeLocal Guide · 18 reviewsiTotal number of Google reviews Mabel has written across all businesses on Google Maps, not just this one.
Roberto and his team are gems. Go no further than him. He’s so professional, recommending doing a smaller (and cheaper!) job to fit our needs. Took great care of my property. Could not recommend him more highly.
