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Tree Solutions

Tree service · Hendersonville, TN · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 36 palm tree trimmersPosition by Experts Score among all companies we track in this category. · better than 46%
4.9 ★★★★★ 335 Google reviews · 24 photos
98%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
81%reviews answered by the owner
Oct 2026latest review

Tree Solutions at a glance

Google reviewers rate Tree Solutions 4.9 out of 5 based on 335 reviews, with the owner responding to 81% of feedback. Customers frequently praise the company for fair pricing, punctuality, clear communication, and thorough cleanup after services like tree removal, stump grinding, and trimming. While most experiences are positive, a few low-star reviews cite scheduling delays, missed appointments, or incomplete cleanup as recurring issues.

  • Google rating: 4.9 out of 5 from 335 reviews (98% five-star).
  • Reviews on this page: 335 Google reviews (294 with written comments, 25 with photos).
  • Owner responses: the business replied to 81% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Palm Tree Trimmer serving Hendersonville, Tennessee.

Data from Google, last updated November 1, 2026.

Score profile vs other palm tree trimmers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction95Reliability94Craft & service94Value100Momentum100Replies to reviews76Satisfaction: 95 (median 95)Reliability: 94 (median 95)Craft & service: 94 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 76 (median 65)
Tree SolutionsPalm Tree Trimmers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tree Solutions: 95/100 on this factor. Category median: 95.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tree Solutions: 94/100 on this factor. Category median: 95.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tree Solutions: 94/100 on this factor. Category median: 99.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tree Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tree Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tree Solutions: 76/100 on this factor. Category median: 65.B
76

Bar = this company · dark tick = category median.

Star ratings

335 Google reviews we collected

  • 5 stars32798%
  • 4 stars51%
  • 3 stars00%
  • 2 stars00%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 294 written reviews

  • Praise68698%
  • Complaints132%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price5347%
  • Reasonable5953%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results16123%
  • Staff & attitude13019%
  • Speed & response12718%
  • Price & value11416%
  • Would recommend10114%
  • Communication497%
  • Honesty & trust172%

What customers talk about

We read 294 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They quoted a fair price showed up in a timely manner and did an awesome job they have done other work for me as well.”
    “I called to have 4 trees removed that were damaged or dying.”
  • “They removed 2 stumps for us and did a nice job exactly when they said they would, and for a fair price.”
  • “Lightning fast coming to our home to see the work involved and work was done just a few days later.”
    “We were told they would be out November 6th and no show said they would be out the next day and problem after problem.”
  • “Their prices are reasonable and the service is top notch.”
  • “Would HIGHLY recommend them to anyone, and we will definitely be calling them again in the future.”
    “Would not recommend if you want the job done timely.”
  • “Excellent communication and came when they said they would.”
  • “Tree Solutions is reliable, does excellent work every time .”

People customers mention

  • Josh 32 reviews
  • Brian 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Tree Solutions for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

We had Tree Solution remove large tree that was a safety issues. They quoted a fair price showed up in a timely manner and did an awesome job they have done other work for me as well.

Reasonable priceTree removal
David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They removed 2 stumps for us and did a nice job exactly when they said they would, and for a fair price. I couldn’t have asked for nicer guys. A true 5-star experience.

Tree stump grindingTree stump removal
Fred4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great experience! Excellent communication and came when they said they would. Lightning fast coming to our home to see the work involved and work was done just a few days later. Very pleased.

Great priceTree trimming & pruningTree removal
Lois2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The worker were very good at what they did. They did what they promised. It was not a long drawn out process. They were very pleasant. They cleaned up afterwords. I would use them again. Thank you Josh and your crew. May God continue to bless you all. Lois Dixon

Reasonable priceTree trimming & pruning
Pamela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Fast service, pleasant and knowledgeable workers, and the best quote! Also, great cleanup afterward!

Tree removal
Andrew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Josh is great and does a great job quoting and explaining the job. They show up early on the day schedule and his team did a Five stat job! I highly recommend. My job was not easy. Three trees removed stump grinding and pruning. Great service and fair prices

Photos

Customer reviews

4.9 ★★★★★ 335 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Steven Smith (VacAway Steve)3 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Job! On time! All as advertized!

Response from the owner · 4 days ago

Thank you, Steven! We are glad everything was on time and as advertised. We appreciate you taking the time to leave a review and look forward to helping you again.

James Smith2 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had Tree Solution remove large tree that was a safety issues. They quoted a fair price showed up in a timely manner and did an awesome job they have done other work for me as well.

  • Price assessment: Reasonable price
  • Services: Tree removal
Response from the owner · 5 days ago

Thank you, James, for the kind review. We're glad we could remove the large tree safely and that you found our quote fair and the crew timely. We appreciate your continued trust and look forward to helping with any future projects.

Lisa McHugh1 reviewTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend!

  • Price assessment: Reasonable price
  • Services: Tree stump grinding, Tree trimming & pruning, Tree removal
Response from the owner · a week ago

Thank you so much, Lisa. We really appreciate your recommendation and are glad you had a great experience. We look forward to welcoming you back soon.

David Beattie13 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They removed 2 stumps for us and did a nice job exactly when they said they would, and for a fair price. I couldn’t have asked for nicer guys. A true 5-star experience.

  • Services: Tree stump grinding, Tree stump removal
Response from the owner · a week ago

Thanks so much for the kind words, David. We are thrilled the stump removal was on time and met your expectations. The crew will be glad to hear you found them friendly and fair. We appreciate your trust and the five-star review.

Fred Shoup4 reviewsTotal number of Google reviews Fred has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience! Excellent communication and came when they said they would. Lightning fast coming to our home to see the work involved and work was done just a few days later. Very pleased.

  • Price assessment: Great price
  • Services: Tree trimming & pruning, Tree removal
Response from the owner · 2 weeks ago

Thank you, Fred, for the great review. We are glad our communication and punctuality met your expectations and that the job was completed quickly. Your feedback means a lot and helps our team maintain the same level of service. We appreciate you choosing us and are happy you are pleased.

Lois Dixon2 reviewsTotal number of Google reviews Lois has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The worker were very good at what they did. They did what they promised. It was not a long drawn out process. They were very pleasant. They cleaned up afterwords. I would use them again. Thank you Josh and your crew. May God continue to bless you all. Lois Dixon

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning
Response from the owner · 3 weeks ago

Lois, thank you so much for your kind review. We are thrilled Josh and the crew delivered on their promise, worked efficiently, and left everything clean. Your trust and blessing mean a lot to us, and we look forward to the opportunity to serve you again.

Pamela Saxon10 reviewsTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast service, pleasant and knowledgeable workers, and the best quote! Also, great cleanup afterward!

  • Services: Tree removal
Response from the owner · 3 weeks ago

Thank you so much for the wonderful 5-star review, Pamela. We are thrilled to hear you found our service fast and our team pleasant and knowledgeable, and that the quote and cleanup met your expectations. I will pass your kind words along to the crew. We look forward to helping you again in the future.

Andrew Jones6 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Josh is great and does a great job quoting and explaining the job. They show up early on the day schedule and his team did a Five stat job! I highly recommend. My job was not easy. Three trees removed stump grinding and pruning. Great service and fair prices

Response from the owner · 3 weeks ago

Thank you, Andrew, for the kind words and the five-star review. We are glad Josh and the crew could explain the work clearly, arrive on time, and complete the tree removals, stump grinding, and pruning to your satisfaction. We appreciate you highlighting our service and fair pricing, and for recommending us. It was our pleasure to handle a challenging job for you.

Kim PurcioLocal Guide · 21 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend tree solutions!!! The crew were very informative, professional, and cleaned up the yard beautifully. I will definitely be using them again. Thank you for great service!

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning, Tree removal
Response from the owner · 3 weeks ago

Thank you so much for your kind words, Kim. We are thrilled the crew was informative and professional and that the yard cleanup met your expectations. We appreciate the recommendation and look forward to helping you again when you need us.

Bob Waters3 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding Tree trimming work and I am very pleased. This is my second time over the past four years using Tree Solutions and they continue to do very good work.

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning
Response from the owner · 3 weeks ago

Thank you so much for the kind words, Bob. We're thrilled to hear you were pleased with our tree trimming and that you chose Tree Solutions again over the past four years. We appreciate your continued trust and look forward to helping with any future needs.

Tree Solutions on Google Maps →

Business details