iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 78 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 43%
4.8★★★★★400 Google reviews · 23 photos
93%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$933typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate this mover 4.8 out of 5 based on 400 reviews, frequently praising punctuality, professional communication, and careful handling of furniture. Customers note the team's efficiency and use of protective materials during moves. However, low-star reviews cite significant pricing discrepancies, missing items, and damaged property, alongside complaints about unreturned calls and poor front desk service.
Google rating: 4.8 out of 5 from 400 reviews (93% five-star).
Reviews on this page: 400 Google reviews (351 with written comments, 9 with photos).
Owner responses: the business replied to 98% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Two Men and a Truck MovingFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Two Men and a Truck Moving: 88/100 on this factor. Category median: 92.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Two Men and a Truck Moving: 85/100 on this factor. Category median: 88.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Two Men and a Truck Moving: 83/100 on this factor. Category median: 96.A
83
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Two Men and a Truck Moving: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Two Men and a Truck Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Two Men and a Truck Moving: 100/100 on this factor. Category median: 82.A
100
Bar = this company · dark tick = category median.
Star ratings
400 Google reviews we collected
4.8of 5
5 stars37393%
4 stars82%
3 stars62%
2 stars31%
1 star103%
Praise vs complaints
Phrases our text analysis found in 351 written reviews
96%praise
Praise57996%
Complaints224%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price3436%
Reasonable5862%
Overpriced11%
Not sure11%
$933+15% vs typical furniture delivery
Middle half of what 77 customers paid ($415–$1.6k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude19532%
Speed & response11619%
Quality & results11319%
Would recommend10517%
Price & value386%
Communication274%
Honesty & trust71%
What customers talk about
We read 351 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were very professional and careful with our stuff.”
“Had more than 7 calls into the team in Bay City Nikki, clearly has no power and Rob, very unprofessional and disrespectful.”
“Friendly, efficient, went above & beyond in the service.”
“Took weeks for the house to be repaired and still it's not the same.”
“They did a great job loading up the truck with care!”
“…ve used this company 5x over 15 years and this has been the absolute worst experience from what used to be somewhere we went to for this service.…”
“Highly recommend for anyone that needs help moving!”
“I would avoid this pile.”
“Courtney was wonderful on the phone (and quoted a good price too).”
“but to be over charged by $200 was horrible!”
“The 2 men worked efficiently and even explained how and why they wrapped the furniture.”
“It’s rare to trust strangers with your belongings and end the day thinking, “Wow, that was flawless.”
People customers mention
Frey28 reviews
Nelson17 reviews
Alex15 reviews
City11 reviews
Blake10 reviews
Marko7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Two Men and a Truck Moving for 8 kinds of job. Pick one to see what they paid and said.
Andrea6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Nelson, Sam, and Isaac did a fantastic job! They were very professional and careful with our stuff. Made moving all the big stuff across town so much easier.
EKWLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Great movers, Jake & Kameron. Friendly, efficient, went above & beyond in the service.
Paid $1,500–2,000Reasonable priceLocal moving
BruceLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
TM&AT did a great job. Friendly, professional, and on time. Used door jam protectors and blankets on furniture, couldn't be happier.
DianeLocal Guide · 60 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Kameron and Matthew were very friendly and professional. They did a great job loading up the truck with care!
Paid $1–500Reasonable priceInterstate moving
Theresa6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Did a great job! Did what I needed them to do. Very professional! I’m sure I will use them again in the future. Alex and Jacob were a pleasure to work with
Maxine2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The 2 men worked efficiently and even explained how and why they wrapped the furniture. Courteous and kind.
Nelson, Sam, and Isaac did a fantastic job! They were very professional and careful with our stuff. Made moving all the big stuff across town so much easier.
Price assessment: Great price
Price: $1,500–2,000
Services: Small furniture moving, Local moving, Oversized-item moving
Response from the owner · 2 hours ago
Thank you, Andrea, for your wonderful feedback! We're thrilled to hear that Nelson, Sam, and Isaac made your move easier and handled everything with care.
Michael Podojak3 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Kameron and Richard are amazing they got me loaded and unloaded in under the alotted time. I will definitely use Two Men and a truck for any future moves.
Price assessment: Reasonable price
Response from the owner · 6 days ago
Thank you, Tamara, for your wonderful feedback! We're thrilled to hear that Kameron and Richard provided you with excellent service. We look forward to assisting you with any future moves.
Shelley8 reviewsiTotal number of Google reviews Shelley has written across all businesses on Google Maps, not just this one.
Nelson and Kaden were absolutely the BEST! I would recommend them over and over again. Great personalities, respectful and took care of all our moving needs. I would give them 10 stars if I could!!
Response from the owner · 6 days ago
Thank you, Shelley, for your wonderful feedback! We're thrilled to hear that Nelson and Kaden provided such excellent service. Your recommendation means a lot to us!
Diane PendletonLocal Guide · 60 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Did a great job! Did what I needed them to do. Very professional! I’m sure I will use them again in the future. Alex and Jacob were a pleasure to work with
Thank you, Theresa, for your wonderful feedback! We're thrilled to hear that Alex and Jacob provided you with a professional experience. We look forward to serving you again in the future!
