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Viking Pest Control

Pest control service · Manville, NJ · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%82+19.9Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#59 of 70 bee removal servicesPosition by Experts Score among all companies we track in this category. · better than 16%
4.9 ★★★★★ 489 Google reviews · 23 photos
94%five-star reviews
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
$246typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Viking Pest Control at a glance

Google reviewers rate Viking Pest Control 4.9 out of 5 based on 489 reviews, with the owner responding to 92 percent of feedback. Customers frequently praise technicians for thoroughness, punctuality, and clear communication regarding treatments for pests like ants, mice, and carpenter bees. They also note reasonable pricing for monthly maintenance and specific removal services. However, some low-star reviews criticize perceived lack of thoroughness, missed appointments, and instances where billing did not match initial quotes.

  • Google rating: 4.9 out of 5 from 489 reviews (94% five-star).
  • Reviews on this page: 488 Google reviews (324 with written comments).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Bee Removal Service serving Manville, New Jersey.

Data from Google, last updated November 6, 2026.

Score profile vs other bee removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction86Reliability82Craft & service84Value86Momentum100Replies to reviews100Satisfaction: 86 (median 94)Reliability: 82 (median 92)Craft & service: 84 (median 97)Value: 86 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 96)
Viking Pest ControlBee Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Viking Pest Control: 86/100 on this factor. Category median: 94.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Viking Pest Control: 82/100 on this factor. Category median: 92.A
82
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Viking Pest Control: 84/100 on this factor. Category median: 97.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Viking Pest Control: 86/100 on this factor. Category median: 100.A
86
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Viking Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Viking Pest Control: 100/100 on this factor. Category median: 96.A
100

Bar = this company · dark tick = category median.

Star ratings

488 Google reviews we collected

  • 5 stars46194%
  • 4 stars112%
  • 3 stars31%
  • 2 stars41%
  • 1 star92%

Praise vs complaints

Phrases our text analysis found in 324 written reviews

  • Praise48499%
  • Complaints51%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price57%
  • Reasonable5075%
  • Overpriced34%
  • Not sure913%
$246+112% vs typical bee removal services

Middle half of what 46 customers paid ($79–$371) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude17335%
  • Quality & results10922%
  • Speed & response9720%
  • Communication5411%
  • Would recommend388%
  • Price & value133%
  • Honesty & trust51%

What customers talk about

We read 324 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The technician that came out was very knowledgeable and provided great service going above and beyond duty!”
  • “Steven J is one of the most thorough techs I’ve had.”
    “The process to schedule an appointment or reach an office or person is horrible.”
  • “He was punctual, considerate and most important, thorough.”
  • “They took the time to explain what they were doing.”
  • “I'm extremely happy with the service and would recommend them to anyone”
  • “The pricing is reasonable and manageable for the level of service provided.”
  • “They come out once a month as scheduled and are always reliable.”

People customers mention

  • Jason 5 reviews
  • Cavanaugh 5 reviews
  • Robert 4 reviews
  • Chris 4 reviews
  • Mercedes 4 reviews
  • Kevin 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Viking Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Charles8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The technician that came out was very knowledgeable and provided great service going above and beyond duty!

Paid $40–60Reasonable priceRodent extermination
Tina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jay my technician was courteous and professional. He also explained the different types of treatments applied and pet safety.. he also informed me about new products from Viking.

Paid $200+Reasonable priceHornet & wasp extermination
KLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Got my full protection a month ago! Too early to say for sure, but so far, so good! 🤞

Paid $200+Reasonable price
mitchLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Viking showed professionalism from first contact with customer service representative to service technician. Well run team. Excellent service.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationMosquito extermination
EnoviLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We’ve been very happy with Viking Pest. They come out once a month as scheduled and are always reliable. Since starting service, we’ve thankfully had no further encounters with ticks in our backyard, which has been a huge relief. We’ve also noticed a significant decrease in bugs and other insects around the…

Paid $60–80Great priceGeneral pest inspectionMosquito exterminationService not listed
Morgan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I got the silver package for ongoing monthly services during insect season. There is an initial fee of about $280 then $79 a month for them to come monthly or however many times is necessary to see the desired results. My home had spiders, carpenter bees, daddy long legs, ants, mosquitoes and a nice variety of other…

Paid $200+Home inspectionRodent exterminationSpider extermination

Photos

Customer reviews

4.9 ★★★★★ 489 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dan NguyenLocal Guide · 13 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steven J is one of the most thorough techs I’ve had. He is always a pleasure to work with.

  • Services: Rodent extermination, General pest inspection
S T11 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very pleasant exterminator and very knowledgeable.

  • Price assessment: Not sure
  • Services: Rodent extermination, Bug & insect extermination, Ant extermination
  • Pest type: Ants, Rodents
Response from the owner · 3 weeks ago

Thank you for sharing a positive review of Viking Pest Control!

Charles Edwards8 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The technician that came out was very knowledgeable and provided great service going above and beyond duty!

  • Price assessment: Reasonable price
  • Price: $40–60
  • Services: Rodent extermination
  • Pest type: Rodents, Cockroaches
Response from the owner · 3 weeks ago

Charles, we are so glad to hear this feedback! Thank you for choosing Viking Pest Control - Manville and for sharing your support!

Cms0910!Local Guide · 185 reviewsTotal number of Google reviews Cms0910! has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a misunderstanding when the first guy came but Kevin at the office took care of everything and two techs came, Benjamin and Harold and both were so professional and courteous. They took the time to explain what they were doing. I'm extremely happy with the service and would recommend them to anyone

Response from the owner · a month ago

Thank you for sharing your experience with our team! We’re really glad Kevin got everything on track and both Benjamin and Harold provided excellent service. Your recommendation means a lot to us at Viking Pest Control - Manville!

Ira Negin12 reviewsTotal number of Google reviews Ira has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic job!. Technician Steve J. thoroughly investigated the situation and used his knowledge to address the bug problem we were having

  • Price assessment: Great price
  • Services: General pest inspection, Bug & insect extermination
  • Positive: Professionalism
  • Services: General pest inspection
  • Pest type: Other
Response from the owner · a month ago

Hi Ira, we're delighted to hear that Steve did a fantastic job. Thank you for choosing Viking Pest Control - Manville!

Tina Cecere Hunter11 reviewsTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jay my technician was courteous and professional. He also explained the different types of treatments applied and pet safety.. he also informed me about new products from Viking.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Hornet & wasp extermination
Response from the owner · 3 months ago

Tina, thank you for sharing your experience with Jay! We're glad he could provide useful insights about our treatments and products. Your feedback means a lot to us at Viking Pest Control - Manville!

Chris DePrima4 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scheduled the day after I called and Jason was great

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Ant extermination
Response from the owner · 3 months ago

Chris, thank you for leaving Viking Pest Control your positive feedback! Jason will appreciate your kudos.

Edith Eby9 reviewsTotal number of Google reviews Edith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been a long term customer of Viking with a maintenance contract. They consistently come out when needed to address any concerns of insects and pests. Recently Jay was out for a follow up visit for ants and was professional and managed the issue well. We appreciate his expertise and thorough job. Thank you Jay

  • Price assessment: Reasonable price
  • Services: Ant extermination
Response from the owner · 3 months ago

Edith, thank you for the glowing review! We're thrilled to hear Jay was professional and efficient during his recent visit. Your continued trust in Viking Pest Control - Manville is greatly appreciated!

K TLocal Guide · 14 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got my full protection a month ago! Too early to say for sure, but so far, so good! 🤞

  • Price assessment: Reasonable price
  • Price: $200+
Response from the owner · 3 months ago

We're so glad you've chosen Viking Pest Control. Let us know if we can further assist!

kjcLocal Guide · 149 reviewsTotal number of Google reviews kjc has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tech was outstanding

  • Price assessment: Reasonable price
  • Price: $40–60
  • Services: Rodent extermination, Termite inspection
Response from the owner · 4 months ago

It was our pleasure to assist you. Thank you from all of us here at Viking Pest Control!

Viking Pest Control on Google Maps →

Business details