Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate VR Appliance & Home Service Experts five stars based on 132 reviews, highlighting punctuality, clear communication, and fair pricing for appliance, HVAC, and plumbing repairs. Customers frequently note the company's responsiveness, thorough work, and honest approach to necessary repairs. However, two low-star reviews criticize specific instances where technicians allegedly pressured customers into unnecessary services and charged high fees for parts that were already functional or present in the vehicle.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
132 Google reviews we collected
Phrases our text analysis found in 123 written reviews
Price verdicts customers left with their Google review
Middle half of what 3 customers paid ($86–$310) · gold mark = category median.
How often each topic comes up in the written reviews
We read 123 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Technician was prompt… Polite… And super efficient!”
“it was kindness on a day that I really needed and they showed up for me forever grateful🙏”
“They are always on time, professional, knowledgeable, and provide excellent service.”
“We have a mutually respectful relationship and would highly recommend VR.”
“Victor was on time, worked fast, for the (reasonable) price quoted, left everything spotlessly clean.”
“the gentleman doing the work, exudes, honesty and genuine humanity.”
“They were professional, punctual, and explained everything clearly.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired VR Appliance & Home Service Experts for 7 kinds of job. Pick one to see what they paid and said.
Excellent workmanship! Technician was prompt… Polite… And super efficient! I was very pleased with the outcome and will definitely use them again in the future!
Excellent service. Victor was on time, worked fast, for the (reasonable) price quoted, left everything spotlessly clean. I am so delighted to find a tradesperson here who does a great job! And a family business that values your custom. Turns out they cover everything, so they’re now my “go to” people for all my…
| Job | Reviews | Category typical |
|---|---|---|
| Dryer repair | 13 | $176–$365 |
| Washer/dryer repair | 5 | $126–$340 |
| Washing machine repair | 5 | $126–$371 |
| Refrigerator/freezer repair | 4 | $139–$440 |
| Stove & cooktop repair | 2 | $132–$410 |
| Electric shower repair | 2 | — |
| Dishwasher repair | 2 | $119–$371 |
5.0 ★★★★★ 132 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent workmanship! Technician was prompt… Polite… And super efficient! I was very pleased with the outcome and will definitely use them again in the future!
Excellent service. Victor was on time, worked fast, for the (reasonable) price quoted, left everything spotlessly clean. I am so delighted to find a tradesperson here who does a great job! And a family business that values your custom. Turns out they cover everything, so they’re now my “go to” people for all my household problems. I can’t recommend them enough.
His family owned an operator business is a gem. I will refer to them for any of my appointments in the future. the gentleman doing the work, exudes, honesty and genuine humanity. He literally deserves all of your business. My first appointment had to be canceled because of a sick child, they respectfully waited a little while, and still reminded me and got me another appointment very fast. I will appreciate them and remember that Service at my house in God‘s name for the rest of my life. it was kindness on a day that I really needed and they showed up for me forever grateful🙏
Excelente servicio, el tecnico identifico rapidamente el problema y realizo la reparacion y se aseguro que todo quedara funcionando perfectamente. Estoy muy satisfecha y los recomiendo ampliamente
Excelente servicio
Every time i’ve had an issue in my apartment they always come immediately , always super nice and quick with any problem! will always use this service
⭐⭐⭐⭐⭐ I've used VR Service for years to maintain and repair the appliances across my rental property portfolio. They are always on time, professional, knowledgeable, and provide excellent service. Reliable, honest, and fairly priced—I know I can always count on them. Highly recommended!
Thank u for the service The best 💖
For the past 21/2 years, ASJ RENTALS has been utilizing the services of VR Appliances & Home Service Experts to address repair and replacements at our properties in the South Florida area. We began with appliance (refrigerator, stove, and washer/dryer) repairs and have graduated to AC and water heater repairs and replacement/installation, plumbing and some construction. The technicians are knowledgeable and professional. The estimates are reasonable and consistent. If there are delays in addressing a job we are able to communicate with Roxanne the manager. We have a mutually respectful relationship and would highly recommend VR.
Great, fast, and efficient. For months I had issues with my dishwasher and they got it fixed quickly and now it cleans perfectly! They’re quick at replying and efficient.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
