Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate the spa 4.9 out of 5 based on 1496 reviews, frequently praising the affordable pricing, clean environment, and friendly staff who provide thorough massages, facials, and reflexology. Positive feedback often highlights the relaxing atmosphere and attentive service during appointments. However, lower-rated comments criticize aggressive tipping practices, a lack of room privacy, and instances where therapists ignored specific client requests or communication barriers.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,495 Google reviews we collected
Phrases our text analysis found in 1,309 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 1,309 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“ViVi was amazing and sweet and did exactly what I requested with just the right amount of pressure.”
“I'm rating 2 stars due to the massage quality and bad attitude from the person that took my payment.”
“I’d highly recommend coming by if you need a quick place to relax!”
“If I had the choice, this would be zero out of five stars.”
“Had an amazing experience from the time we walked out of our car.”
“Absolutely the worst massage experience I’ve ever had.”
“Amazing experience feeling very refreshed after this worth it!”
“We paid $300 AUD for two people and it was absolutely not worth it.”
“We were greeted and taken upstairs and immediately had a foot soak before our facial/scrub and massages.”
“Even the other massage therapist told her to slow down and be more gentle, but she didn’t adjust her practices.”
“Honestly so surprised, this place has over exceeded my expectations and it did turn out to be one of the most amazing massages I have ever had!”
“The outside of the building is misleading, the interior is so clean, modern, and peaceful.”
“Lucy was amazing, great technique excellent pressure, listened to my needs.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Waikiki Wind Spa Massage for 1 kind of job. Pick one to see what they paid and said.
Absolutely one of the best massages I have ever had. David and all the staff were pleasant and made my experience great. The environment is inviting and relaxing. When I come back to Waikiki I'll come back here.
My husband and I booked reflexology appointments and come here every time we are in Waikiki. ViVi was amazing and sweet and did exactly what I requested with just the right amount of pressure. My husband had David as his therapist who he had last time we were here and really enjoyed the experience with him. Would highly recommend!
Had an amazing experience from the time we walked out of our car. We were greeted and taken upstairs and immediately had a foot soak before our facial/scrub and massages. DEFINITELY THE BEST PRICED FOR WHAT YOU GET! We will be returning here most definitely before the end of our stay and be telling our friends that this is the place to come.
THE BEST service I have ever had! I booked the basic facial and 90 minute massage package. Highly recommend!!
Was on vacation from San Francisco and wanted to treat my mother and sister to a full body massage and scrub and facial. They were amazing!! Definitely worth it and looking forward to our next trip just for the spa day.😊
I would highly recommend Waikiki Wind! The service is amazing and they are so kind. The massage was incredible after a long flight to Honolulu! The location is ideal as well. I will definitely come back😊
| Job | Reviews | Category typical |
|---|---|---|
| Skin treatments | 52 | $80–$154 |
4.9 ★★★★★ 1,496 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Absolutely one of the best massages I have ever had. David and all the staff were pleasant and made my experience great. The environment is inviting and relaxing. When I come back to Waikiki I'll come back here.
My husband and I booked reflexology appointments and come here every time we are in Waikiki. ViVi was amazing and sweet and did exactly what I requested with just the right amount of pressure. My husband had David as his therapist who he had last time we were here and really enjoyed the experience with him. Would highly recommend!
Lucy was amazing! The very best massage I have ever had!!
Had an amazing experience from the time we walked out of our car. We were greeted and taken upstairs and immediately had a foot soak before our facial/scrub and massages. DEFINITELY THE BEST PRICED FOR WHAT YOU GET! We will be returning here most definitely before the end of our stay and be telling our friends that this is the place to come.
THE BEST service I have ever had! I booked the basic facial and 90 minute massage package. Highly recommend!!
Such good massages and great service!
Amazing massage and face massage! :)
Amazing experience feeling very refreshed after this worth it!!
Excellent
Was on vacation from San Francisco and wanted to treat my mother and sister to a full body massage and scrub and facial. They were amazing!! Definitely worth it and looking forward to our next trip just for the spa day.😊
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
