Pest control service · Greer, SC · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#73 of 110 bed bug exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 34%
4.9★★★★★1,601 Google reviews · 24 photos
96%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
75%reviews answered by the owner
$43typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Walker Pest Management 4.9 out of 5 based on 1601 reviews. Customers frequently praise technicians for thoroughness, punctuality, and clear communication regarding treatments for ants, termites, and other pests. However, low-star reviews cite concerns about ineffective treatments, billing disputes related to annual contracts, and instances of property damage or poor customer service responsiveness.
Google rating: 4.9 out of 5 from 1,601 reviews (96% five-star).
Reviews on this page: 1,601 Google reviews (1,261 with written comments, 7 with photos).
Owner responses: the business replied to 75% of reviews.
Most recent review: October 28, 2026.
Service: Bed Bug Exterminator serving Greer, South Carolina.
Data from Google, last updated November 1, 2026.
Score profile vs other bed bug exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Walker Pest ManagementBed Bug Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Walker Pest Management: 91/100 on this factor. Category median: 95.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Walker Pest Management: 85/100 on this factor. Category median: 95.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Walker Pest Management: 88/100 on this factor. Category median: 97.A
88
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Walker Pest Management: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Walker Pest Management: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Walker Pest Management: 100/100 on this factor. Category median: 94.A
100
Bar = this company · dark tick = category median.
Star ratings
1,601 Google reviews we collected
4.9of 5
5 stars1,53396%
4 stars241%
3 stars60%
2 stars50%
1 star332%
Praise vs complaints
Phrases our text analysis found in 1,261 written reviews
99%praise
Praise2,22899%
Complaints301%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price5847%
Reasonable5847%
Overpriced43%
Not sure32%
$43-58% vs typical bed bug exterminators
Middle half of what 68 customers paid ($30–$79) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude76334%
Quality & results49722%
Speed & response34815%
Would recommend30413%
Communication1627%
Price & value994%
Honesty & trust854%
What customers talk about
We read 1,261 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone at Walker Pest Management are professional, caring and efficient.”
“Does a thorough job and asks our concerns for treatment that we may have every time he comes.”
“This company did a HORRIBLE job last summer treating my yard for mosquitos.”
“Jonathan knew what it was immediately (another competing company didn't have a clie what it was and how to treat it).”
“I would recommend this company to any with a bug issue”
“I would NOT recommend them to anyone, They're RED FLAG ED with Better Business Bureau-BBB, AND Because they're all about TAKING your money without doi…”
“Christian arrived right on schedule, explained the treatment process clearly, and took the time to answer all our questions about the invasive beetles…”
“I was able to get an appointment to take care of a yellow jacket nest within a reasonable time.”
“As they are over priced with there competitors.”
“Connor is very thorough and completely upfront and patient.”
“We were never verbally informed of some 12 month contract with a massive cancellation fee - that is, until it was time for them to collect and be fraudulent.”
People customers mention
Control49 reviews
Ben41 reviews
Jeremy23 reviews
Baldwin16 reviews
Brandon13 reviews
Chris13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Walker Pest Management for 8 kinds of job. Pick one to see what they paid and said.
AAnnie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Brandon services our home. He is just a delight to have. Always polite. Does a thorough job and asks our concerns for treatment that we may have every time he comes. Thank you Walker Pests for hiring such great guys!
Paid $40–60Reasonable priceHome inspection
MMike4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Cody was very helpful,informative,and respectful.. I appreciated all he did.. I would recommend this company to any with a bug issue
BBLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I have been a customer for years and can't brag enough about this company! James my technician is polite helpful and seemed to really care about his job! Thankful for yall !
Paid $40–60Reasonable price
SSusan11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Oh my goodness! This is THE BEST company!!!! EVERYONE is always so kind and knowledgeable. Connor is very thorough and completely upfront and patient. I love the service!! I cannot say enough about how pleased I am. Thank you, Walker Pest Control and especially you, Connor for being awesome!!!!
There are…
Paid $40–60Great priceHornet & wasp exterminationRodent exterminationFlea & mite extermination
RRobin3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Walker pest is been doing a great job for us and our technician today did a amazing job and work with us
Paid $20–40Great priceService not listed
HHolly3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I was so impressed with the service received today. We had a European hornet’s nest in the peak of our attic (yikes), but the gentleman who came was kind and quick with his handling of them.
We had had a previous quote from another company which we were assured we could not find a lower price for what we needed.…
Paid $160–180Reasonable priceHornet & wasp extermination
Brandon services our home. He is just a delight to have. Always polite. Does a thorough job and asks our concerns for treatment that we may have every time he comes. Thank you Walker Pests for hiring such great guys!
Price assessment: Reasonable price
Price: $40–60
Services: Home inspection
Pest type: Ants, Cockroaches, Spiders
V
V BaileyLocal Guide · 19 reviewsiTotal number of Google reviews V has written across all businesses on Google Maps, not just this one.
I had an issue with carpenter ants and Walker came out to give me a free examination and quote. Jonathan knew what it was immediately (another competing company didn't have a clie what it was and how to treat it).
Brian, the technician, was thorough and when the first treatment was partially successful, he pivoted with a different treatment and has come out twice to make sure what he did, finished the job!
Everyone at Walker Pest Management are professional, caring and efficient.
I bet you'll be as satisfied as I am with their service and company!
A
Anna George Traynham8 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Most positive reviews on here are family and friends! To save costs these folks use 40% of the chemicals versus what they need to use. Had a service for a year and no day went by when I didn’t see a critter in my house! And customer service is horrible. Being family owened for them just means shafting a customer, charging for services not tendered
Response from the owner · 2 days ago
We're sorry to hear that you've had a negative experience. Our team strives to provide the best possible service at every visit. When it comes to product use, we always follow the label regarding how much product is applied. We’re sorry the experience wasn’t what you had hoped for, and we hope you’re able to get your pest issues resolved.
J
John B. Cook12 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Very thorough! Accomplished every item I requested. Our technician, Brandon, is very effective and knows which questions to ask me about any potential pest. I appreciate that.
Positive: Professionalism
Services: Bug & insect extermination
Response from the owner · Edited 2 years ago
We appreciate the review! Thanks for letting us take care of all of your pest issues. Brandon's great at his job, and we're glad to have him here!
M
Mike Bryant (Preacher)4 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Walker Pest Management provided excellent service from start to finish. Mr. Christian arrived right on schedule, explained the treatment process clearly, and took the time to answer all our questions about the invasive beetles and pest in our garden and home. We haven’t seen a single pest since!
Thank you so much!
Price assessment: Reasonable price
Services: Bug & insect extermination
B
Bill Eddings8 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.