Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts
Google reviewers rate Westside Animal Hospital 4.9 out of 5 based on 405 reviews, with the owner responding to 95% of comments. Customers frequently praise the staff for their friendliness, thorough examinations, and compassionate communication during routine and critical care situations, including end-of-life support. Recurring themes highlight the clinic's ability to manage anxious pets and provide clear explanations of treatment options. However, some lower-rated reviews criticize the pricing as expensive compared to other local practices and express dissatisfaction with perceived prioritization of revenue over patient welfare or specific diagnostic oversights.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
405 Google reviews we collected
Phrases our text analysis found in 305 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 305 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff here were so kind and compassionate in helping me through the process and allowed me to defer payment to a later date, not for any financial…”
“Always thorough and kind to my pets, my cat hates the vet usually but has had the easiest time at Westside of anywhere we’ve ever taken her.”
“Trimarchi and Andrea for being so patient with my girl this morning- I highly recommend Westside, all their staff is beyond kind and makes you feel at ease ❤️🐾”
“I would not recommend.”
“I was able to book an appointment easily and quickly for my sick dog.”
“Long story short she was late and they still accommodated him because he was their patient.”
“The Doctors are very patient and take the time to explain everything, including providing all options available.”
“They had a very reasonable plan of attack and the cost didn’t mean I was eating Ramen for the remainder of the month.”
“I'm confident with the care they receive because I trust Dr.”
praise complaint · found by our text analysis, Google review wording unchanged.
I like the vet a lot I feel Cricket got good care and was throughly examined I feel all my issues regarding his health has been addressed
Great staff Friendly, thorough, and kind!! . I was able to book an appointment easily and quickly for my sick dog. They had a very reasonable plan of attack and the cost didn’t mean I was eating Ramen for the remainder of the month.
Moved to town with my elderly cat, who passed away about six months later. The staff here were so kind and compassionate in helping me through the process and allowed me to defer payment to a later date, not for any financial concerns, but simply due to grief. It was offered to me, not even something I’d thought to…
Always thorough and kind to my pets, my cat hates the vet usually but has had the easiest time at Westside of anywhere we’ve ever taken her. When my cat needed to see a specialist they called several times to advocate for her to get an earlier appointment due to her needs. They always go above and beyond for our pets.
I just started taking my dogs here, and we absolutely love the staff and Dr. Trimarchi ! One of my dogs is very skiddish at any vet office, but the staff here is so caring and will do anything to make your pet feel safe. Hazel needed labs today for her annual and even though she was high as a kite😳she still…
My two cats and puppy were patients here until we moved to another state this May. We had absolutely nice experience with Dr. Mayer. My cats have mild asthma, my dog has allergies. My puppy also got his neutering surgery here, it also went very well……Now every time my babies need to get vaccinated or are sick, I…
4.9 ★★★★★ 405 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent service and staff. super frendly and knowledgable.
Thank you! We're delighted to hear you found our service excellent and our team friendly and knowledgeable. We can't wait to welcome you back!
I like the vet a lot I feel Cricket got good care and was throughly examined I feel all my issues regarding his health has been addressed
We're so glad to hear that Cricket received excellent care and that your concerns were addressed. Thank you for trusting us with his health!
All good as a new patient.
Great staff Friendly, thorough, and kind!! . I was able to book an appointment easily and quickly for my sick dog. They had a very reasonable plan of attack and the cost didn’t mean I was eating Ramen for the remainder of the month.
Moved to town with my elderly cat, who passed away about six months later. The staff here were so kind and compassionate in helping me through the process and allowed me to defer payment to a later date, not for any financial concerns, but simply due to grief. It was offered to me, not even something I’d thought to ask for. My baby’s ashes were given to me a week later in a lovely urn with a personalized card signed by all of the staff. I was blown away - this was more than my friends had done for me! Heartfelt thanks to the people working here. When I’m ready to adopt again, my kittens will all be seen here!
Hello Melissa, thank you for sharing your experience. We're deeply touched by your kind words and are glad to have been able to support you during such a difficult time. It's heartwarming to know that our team's efforts made a difference for you and your beloved pet. We look forward to welcoming you and your future kittens when the time is right.
Always thorough and kind to my pets, my cat hates the vet usually but has had the easiest time at Westside of anywhere we’ve ever taken her. When my cat needed to see a specialist they called several times to advocate for her to get an earlier appointment due to her needs. They always go above and beyond for our pets.
We appreciate your kind words! Thanks for trusting us with your pet's care!
I just started taking my dogs here, and we absolutely love the staff and Dr. Trimarchi ! One of my dogs is very skiddish at any vet office, but the staff here is so caring and will do anything to make your pet feel safe. Hazel needed labs today for her annual and even though she was high as a kite😳she still wouldn’t let them draw labs- after a few attempts, we got it done! I have to thank Dr. Trimarchi and Andrea for being so patient with my girl this morning- I highly recommend Westside, all their staff is beyond kind and makes you feel at ease ❤️🐾
Thank you so much, Kyle, for taking the time to share your experience. We’re grateful for your trust and so glad to know our care made a positive impact. It means a lot to be part of your pet’s journey and to support you both along the way!
My two cats and puppy were patients here until we moved to another state this May. We had absolutely nice experience with Dr. Mayer. My cats have mild asthma, my dog has allergies. My puppy also got his neutering surgery here, it also went very well……Now every time my babies need to get vaccinated or are sick, I miss Westside. People here are reliable and very experienced.
We appreciate you taking the time to leave this review! 😊
We've been here so often we're getting frequent flyer points! In all seriousness, the staff at Westside have always been friendly, courteous, and professional. We can't recommend them highly enough! They've been our go-to vet for our dog and our cat for about 5 years now.
We appreciate your thoughtful feedback. Knowing that our team’s commitment to providing attentive, high-quality care made a difference means so much to us.
We love the folks at Westside Animal Hospital! They do a thorough exam and offer the best options for treatment if needed AND they respect the parents of their patients!! We’ve been with them for many years and recommend their practice to everyone!!
Thanks so much, James, for the support! We appreciate you taking the time to leave us this 5-star review. We always strive to provide the best, most compassionate care to the animals of our community. Please do not hesitate to contact us if you have any questions or concerns!
Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts
