Air duct cleaning service · Santa Clara, CA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 26 dryer vent cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★88 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
82%reviews answered by the owner
$66typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Whole Duct holds a 5.0 rating from 88 Google reviews, with the owner responding to 82 percent of them. Customers frequently cite punctuality, same-day scheduling, and transparent upfront pricing as key positives. Technicians are described as thorough and communicative, often providing visual documentation of their work and maintenance advice for dryer vents, HVAC systems, and chimneys. No recurring criticisms appear in the provided excerpts, as all listed reviews are five stars.
Google rating: 5.0 out of 5 from 88 reviews (100% five-star).
Reviews on this page: 88 Google reviews (79 with written comments, 9 with photos).
Owner responses: the business replied to 82% of reviews.
Most recent review: October 22, 2026.
Service: Dryer Vent Cleaning Service serving Santa Clara, California.
Data from Google, last updated October 25, 2026.
Score profile vs other dryer vent cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Whole DuctDryer Vent Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Whole Duct: 100/100 on this factor. Category median: 93.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Whole Duct: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Whole Duct: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Whole Duct: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 24.–
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Bar = this company · dark tick = category median.
Star ratings
88 Google reviews we collected
5.0of 5
5 stars88100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 79 written reviews
100%praise
Praise222100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price563%
Reasonable338%
Overpriced00%
Not sure00%
$66-74% vs typical dryer vent cleaning services
Middle half of what 5 customers paid ($26–$166) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5424%
Quality & results4621%
Speed & response4118%
Would recommend3817%
Communication2210%
Price & value146%
Honesty & trust73%
What customers talk about
We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…n was amazing he was thorough and detailed in cleaning the duct he is knowledgeable and honest would definitely hire him again- keep up the good job…”
“the team arrived on time and performed an incredibly thorough job showing me photos and videos of work performed and offering ongoing maintenance advice.”
“Super responsive, thorough work performed, and great communication throughout the process.”
“I highly recommend Aydin and Parvin to anyone looking for air duct cleaning services.”
“He walked us through everything he found, gave clear recommendations for improvements, and explained how to keep it maintained.”
“He took the time to explain the entire process and provided clear, upfront pricing with absolutely no hidden fees.”
“…as thorough and detailed in cleaning the duct he is knowledgeable and honest would definitely hire him again- keep up the good job…”
People customers mention
Aydin16 reviews
Parvin8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Whole Duct for 1 kind of job. Pick one to see what they paid and said.
Carol1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
the team arrived on time and performed an incredibly thorough job showing me photos and videos of work performed and offering ongoing maintenance advice.
Paid $600–800Reasonable price
Ahmad4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Aydin did a great job cleaning our chimney. He walked us through everything he found, gave clear recommendations for improvements, and explained how to keep it maintained. Professional, thorough, and easy to work with. Highly recommend!
Paid $1–200Great price
Shaun2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Aydin provided a very thorough cleaning for us and did a great job. We feel much better going into the winter season as heavy users of our fireplace.
Paid $1–200Great price
BalajiLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Aydin HVAC technician was amazing he was thorough and detailed in cleaning the duct he is knowledgeable and honest would definitely hire him again- keep up the good job
Paid $1–200Reasonable price
marlys15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had my dryer vent cleaned by Aiden from Whole Duct. He did an excellent job. Very thorough and professional. I will definitely use him again. Also he is very pleasant
the team arrived on time and performed an incredibly thorough job showing me photos and videos of work performed and offering ongoing maintenance advice.
Price assessment: Reasonable price
Price: $600–800
Response from the owner · 2 days ago
Thank you so much for your review! We truly appreciate your feedback and your trust in Whole Duct. We’re happy to hear you were satisfied with our service!
Ahmad Rezaei Mojdehi4 reviewsiTotal number of Google reviews Ahmad has written across all businesses on Google Maps, not just this one.
Aydin did a great job cleaning our chimney. He walked us through everything he found, gave clear recommendations for improvements, and explained how to keep it maintained. Professional, thorough, and easy to work with. Highly recommend!
Price assessment: Great price
Price: $1–200
Response from the owner · a week ago
Thank you for your kind review! We truly appreciate your trust in Whole Duct and are glad you were satisfied with our service.
Shaun Middlebusher2 reviewsiTotal number of Google reviews Shaun has written across all businesses on Google Maps, not just this one.
Aydin HVAC technician was amazing he was thorough and detailed in cleaning the duct he is knowledgeable and honest would definitely hire him again- keep up the good job
Price assessment: Reasonable price
Price: $1–200
Response from the owner · a week ago
Thank you so much for your review! We truly appreciate your support and are glad you were happy with our service.
S Nader8 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Outstanding service. Super responsive, thorough work performed, and great communication throughout the process. They even found an issue that our contractor totally missed with the dryer vent pipes. Super happy with the service , highly recommend.
Response from the owner · a month ago
Thank you so much for taking the time to leave us a review! We truly appreciate your support and are very happy to hear that you were satisfied with our service. It means a lot to our team!
marlys kesler15 reviewsiTotal number of Google reviews marlys has written across all businesses on Google Maps, not just this one.
I had my dryer vent cleaned by Aiden from Whole Duct. He did an excellent job. Very thorough and professional. I will definitely use him again. Also he is very pleasant
Price assessment: Great price
Price: $1–200
Response from the owner · a month ago
Your kind words made our day. Thank you for choosing our professional cleaning service.
Jimit1 reviewiTotal number of Google reviews Jimit has written across all businesses on Google Maps, not just this one.
Great work and very efficient. Also explained the whole process while working and answered every question with the goal of making this easier to understand.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience. It was our pleasure to serve you, and we're delighted to know you were happy with our service. We look forward to helping you again in the future!
Kim Ng1 reviewiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
I had an excellent experience with Aydin and Parvin from Whole Duct Company today. They were incredibly professional, hardworking, and paid attention to every detail throughout the entire job.
What impressed me the most was the care they put into their work. They treated my home as if it were their own, not just as another customer’s house. They took their time to make sure everything was done properly and left everything clean when they finished.
Their honesty, professionalism, and dedication gave me complete confidence that I made the right choice by hiring Whole Duct Company. I truly appreciate the outstanding service they provided.
I highly recommend Aydin and Parvin to anyone looking for air duct cleaning services. I will definitely call Whole Duct Company again whenever I need their services in the future. Thank you for such a wonderful job!
Response from the owner · 3 months ago
Thank you for taking the time to share your experience. Knowing we could make things easier for you is the best reward.
Lisa Rosenberg4 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Aydin and Parvin did an excellent job of installing our new dryer duct, bringing it up to code, and cleaning the dryer vent as well as the heater vents throughout the house. Prior to the work, we had gotten a higher bid from another company to reroute the duct but were not happy with where they insisted the duct had to go. Aydin then came to assess options and came up with one that my husband and I are much happier with -- and at a lower price! Great work all around.
Response from the owner · 3 months ago
Your kind words made our day. Thank you for choosing our professional cleaning service.
Jacob Kuruvilla3 reviewsiTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
I used Whole Duct today for dryer vent cleaning, and I couldn't be happier with the experience. Aydin was outstanding--professional, knowledgeable, and transparent from start to finish. He took the time to explain the entire process and provided clear, upfront pricing with absolutely no hidden fees. If any additional work was recommended, he explained the cost beforehand and made sure I approved it before proceeding.
I was so impressed with the quality of their dryer vent cleaning service that I decided to have them clean the air ducts throughout my entire home as well. Once again, everything was clearly explained, the pricing was straightforward, and there was never any pressure or attempt to upsell unnecessary services.
It's refreshing to work with a company that values honesty, transparency, and customer satisfaction. I highly recommend Whole Duct and especially Aydin for anyone looking for reliable duct or vent cleaning services. I will definitely be using them again in the future!
Response from the owner · 4 months ago
Thank you so much for your review. We truly appreciate your time and support. It was a pleasure assisting you, and we’re very glad to hear you were satisfied with the service. Please don’t hesitate to reach out anytime if you ever need anything in the future.
