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Wilkins Fences & Decks

Fence contractor · Salem, OR · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%93+14.2Craft & service penalty97−0.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 43 gate installationPosition by Experts Score among all companies we track in this category. · better than 71%
5.0 ★★★★★ 27 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
48%reviews answered by the owner
Nov 2026latest review

Wilkins Fences & Decks at a glance

Customers consistently praise Wilkins Fences & Decks for high-quality installation of fences, decks, and patio covers, noting the company's punctual scheduling and efficient completion times. Reviewers highlight fair pricing, clear communication, and the professional demeanor of the crew, often mentioning the business's family-owned structure. With a perfect five-star rating from twenty-seven reviews, clients express satisfaction with the durability of materials like Trex decking and the overall value received, with no recurring criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 27 reviews (100% five-star).
  • Reviews on this page: 27 Google reviews (24 with written comments, 8 with photos).
  • Owner responses: the business replied to 48% of reviews.
  • Most recent review: November 10, 2026.
  • Service: Gate Installation Service serving Salem, Oregon.

Data from Google, last updated November 13, 2026.

Score profile vs other gate installation

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction98Reliability96Craft & service97Value93Momentum100Replies to reviews–Satisfaction: 98 (median 90)Reliability: 96 (median 87)Craft & service: 97 (median 97)Value: 93 (median 100)Momentum: 100 (median 100)
Wilkins Fences & DecksGate Installation median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wilkins Fences & Decks: 98/100 on this factor. Category median: 90.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wilkins Fences & Decks: 96/100 on this factor. Category median: 87.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wilkins Fences & Decks: 97/100 on this factor. Category median: 97.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wilkins Fences & Decks: 93/100 on this factor. Category median: 100.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wilkins Fences & Decks: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
–

Bar = this company · dark tick = category median.

Star ratings

27 Google reviews we collected

  • 5 stars27100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 24 written reviews

  • Praise5298%
  • Complaints12%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1528%
  • Quality & results1325%
  • Staff & attitude815%
  • Speed & response713%
  • Honesty & trust48%
  • Communication36%
  • Price & value36%

What customers talk about

We read 24 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I would highly recommend them for fencing installation.”
  • “The product (Trex decking and railing) and installation exceeded my expectations.”
  • “They are friendly, accommodating, and they do great work.”
  • “This is a family business and Marty and his 2 sons were very responsive, hard-working and easy to work with.”
  • “They were trustworthy and went above and beyond throughout the entire process.”
  • “Caleb came out right on time, answered all of my questions (and I had a lot!”
  • “The quality of his work was excellent, and the pricing was very fair.”

People customers mention

  • Caleb 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Wilkins Fences & Decks for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Kylie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

An awesome company to work with! Super happy with the whole experience. Their work is quality and looks great! Would be happy to hire them again in the future!

Niki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

So easy to work with and high quality results! Scheduling was prompt and work done efficiently. Highly recommend!

Janelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The product (Trex decking and railing) and installation exceeded my expectations. No more annual refinishing, whew. Great crew!!!

Jacob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Family owned business with stellar prices and quality work! They replaced my failing patio cover last year and built a second one on our second patio in three days, and it looks amazing!

Customer photo from Jacob's reviewCustomer photo from Jacob's review
Heidi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend using Wilkins Fences & Decks! They are friendly, accommodating, and they do great work. Would absolutely use them again.

Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I cant recommend Wilkins Fences and Decks enough!! I wasn't sure exactly what type of fence I wanted, but Caleb took my idea and made it even better than what I could have imagined. I have had multiple people in the neighborhood come by to check out the fence to build something similar. They were trustworthy and…

Customer photo from Melissa's reviewCustomer photo from Melissa's reviewCustomer photo from Melissa's review

Photos

Customer reviews

5.0 ★★★★★ 27 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kylie Beeghly7 reviewsTotal number of Google reviews Kylie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

An awesome company to work with! Super happy with the whole experience. Their work is quality and looks great! Would be happy to hire them again in the future!

  • Fence type: Wood fence
Niki Kuykendall6 reviewsTotal number of Google reviews Niki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So easy to work with and high quality results! Scheduling was prompt and work done efficiently. Highly recommend!

Janelle Rasmussen2 reviewsTotal number of Google reviews Janelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The product (Trex decking and railing) and installation exceeded my expectations. No more annual refinishing, whew. Great crew!!!

Jacob Biviano6 reviewsTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Family owned business with stellar prices and quality work! They replaced my failing patio cover last year and built a second one on our second patio in three days, and it looks amazing!

Response from the owner · 4 months ago

Thank you, Jacob! We really appreciate the kind words and the opportunity to work with you again. It was great coming back to build the second patio cover, and we're glad you're happy with how it turned out. Thank you for trusting our family business—we truly appreciate your support! - Caleb, Wilkins Fences & Decks

Heidi Eckmann2 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend using Wilkins Fences & Decks! They are friendly, accommodating, and they do great work. Would absolutely use them again.

Response from the owner · 5 months ago

Thank you, Heidi! We truly appreciate your recommendation and kind words. It was a pleasure working with you, and we're glad you were happy with the experience and the finished result. Thank you for choosing Wilkins Fences & Decks—we'd be happy to help again anytime!

Melissa Smeester4 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cant recommend Wilkins Fences and Decks enough!! I wasn't sure exactly what type of fence I wanted, but Caleb took my idea and made it even better than what I could have imagined. I have had multiple people in the neighborhood come by to check out the fence to build something similar. They were trustworthy and went above and beyond throughout the entire process. I would use them again in a heartbeat.

Response from the owner · 5 months ago

Thank you so much, Melissa! We really appreciate your kind words and are glad we could help bring your vision to life. It was a pleasure working with you, and we're honored that others in the neighborhood have taken notice of the fence. Thank you for trusting us with your project, and we’d be happy to work with you again anytime!

Rose Owens9 reviewsTotal number of Google reviews Rose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wilkins Fences & Decks worked with me and 2 of my neighbors to coordinate old fence removal and new fence installation. This is a family business and Marty and his 2 sons were very responsive, hard-working and easy to work with. I would highly recommend them for fencing installation.

Charles Mantey1 reviewTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had Wilkens Fences and Decks replace and extend our front deck. We were very pleased with his work. Caleb’s craftsmanship, attention to detail, and value were all greatly appreciated. We would recommend Wilkins Fences without reservation.

Response from the owner · 5 months ago

Thank you so much, Charles! We truly appreciate your business and the kind words. It was a pleasure helping with your deck extension project, and we're thrilled you're happy with how it turned out. Thanks again for choosing Wilkins Fences and Decks—we hope you enjoy your new outdoor space for years to come! - Caleb, Wilkins Fences & Decks

Boston Snyder9 reviewsTotal number of Google reviews Boston has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Caleb came out right on time, answered all of my questions (and I had a lot!), and was genuinely enjoyable to be around throughout the project. The quality of his work was excellent, and the pricing was very fair. We never once felt like we were being treated unfairly or overcharged. I would absolutely use him again and highly recommend him to anyone looking for quality work and great customer service.

Response from the owner · 5 months ago

Thanks so much, Boston! I really appreciate the kind words and enjoyed working with you as well. Glad I could answer all your questions and help make the process easy. Thanks again for choosing Wilkins Fences & Decks!

Michelle Reed3 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were super fast and the new fence was back to work holding our two dogs inside the yard in a day!

Response from the owner · 5 months ago

Thank you so much, Michelle! We’re glad we could get your fence repaired quickly and make sure your dogs could safely enjoy the yard again. We really appreciate you taking the time to leave us a review and trusting Wilkins Fences & Decks with the project!

Wilkins Fences & Decks on Google Maps →

Business details