Home inspector · New York, NY · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty96−0.4Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 20 roof inspectorsiPosition by Experts Score among all companies we track in this category. · better than 84%
5.0★★★★★503 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate WIN Home Inspection 5/5 based on 503 reviews, with the owner responding to 97% of feedback. Clients frequently praise the thoroughness of inspections covering electrical, structural, and HVAC systems, noting clear communication, detailed reports delivered within 24 hours, and helpful explanations for first-time buyers. However, two low-star reviews criticize the service for missing major mechanical issues and lacking knowledge of local town codes.
Google rating: 5.0 out of 5 from 503 reviews (100% five-star).
Reviews on this page: 503 Google reviews (407 with written comments, 1 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 26, 2026.
Service: Roof Inspector serving New York, New York.
Data from Google, last updated October 27, 2026.
Score profile vs other roof inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
WIN Home InspectionRoof Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.WIN Home Inspection: 98/100 on this factor. Category median: 97.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.WIN Home Inspection: 99/100 on this factor. Category median: 95.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.WIN Home Inspection: 96/100 on this factor. Category median: 99.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.WIN Home Inspection: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.WIN Home Inspection: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
Bar = this company · dark tick = category median.
Star ratings
503 Google reviews we collected
5.0of 5
5 stars501100%
4 stars00%
3 stars00%
2 stars00%
1 star20%
Praise vs complaints
Phrases our text analysis found in 407 written reviews
99%praise
Praise1,01899%
Complaints71%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1346%
Reasonable1554%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results29729%
Staff & attitude22922%
Would recommend21721%
Communication14514%
Speed & response848%
Honesty & trust343%
Price & value192%
What customers talk about
We read 407 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He’s super reliable, efficient, and thorough throughout the entire process.”
“He is a dedicated, thorough, and knowledgeable home inspector who takes the time to carefully assess the property and explain his findings.”
“I would recommend him to anyone looking for a home inspection.”
“I will never use them again and I wouldn't recommend using them either.”
“He answered all my questions with some very good ideas on how to remedy some of my concerns.”
“He made us feel extremely at ease about the home buying process and submitted his report within incredibly fast—within 12 hours of the inspection.”
“We would certainly recommend him to anyone looking for a trustworthy home”
“His service was worth every penny, and I would recommend him to all of my friends and family without hesitation.”
People customers mention
Jason148 reviews
Hicks71 reviews
Island7 reviews
City5 reviews
Inspections4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired WIN Home Inspection for 5 kinds of job. Pick one to see what they paid and said.
I’m beyond grateful to have found Jason on chatgbt. He’s super reliable, efficient, and thorough throughout the entire process.
As a 1-time buyer of a home, I was able to ask any questions without feeling stupid or awkward. He made me feel super comfortable and confident about his work.
He gave me the home…
Great price
Stephany2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Highly recommend Jason! He is a dedicated, thorough, and knowledgeable home inspector who takes the time to carefully assess the property and explain his findings.
David14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Mr Hicks provided a very thorough inspection. He answered all my questions with some very good ideas on how to remedy some of my concerns. Followed up with an easy to read detailed report. I would recommend him to anyone looking for a home inspection.
Reasonable price
Danielle4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Jason was strongly recommended by a friend. We’re so glad we went with him. He was incredibly thoughtful and thorough. He took time to explain various components of the house to us and the maintenance that would be required. He made us feel extremely at ease about the home buying process and submitted his report…
Reasonable price
Gaydenie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Jason is very detailed, professional, and thorough with his work and explained everything he was doing, because of him we were able to avoid getting a house that would not have worked for us so we are thankful. We would highly recommend his services.
Great price
Bob5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We found Jason to be professional, knowledgeable, thorough, and very friendly. He took as much time as he needed to complete the inspection, and he provided detailed explanations of the concerns he experienced. We would certainly recommend him to anyone looking for a trustworthy home
inspector.
I’m beyond grateful to have found Jason on chatgbt. He’s super reliable, efficient, and thorough throughout the entire process.
As a 1-time buyer of a home, I was able to ask any questions without feeling stupid or awkward. He made me feel super comfortable and confident about his work.
He gave me the home inspection report within less than 24 hours. In his report, it was so much information and well documented with pictures.
I’m truly happy I found him. He’s a godsend.
Price assessment: Great price
Nancy Jacob1 reviewiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Highly recommend Jason! He is a dedicated, thorough, and knowledgeable home inspector who takes the time to carefully assess the property and explain his findings.
David Bolger14 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Mr Hicks provided a very thorough inspection. He answered all my questions with some very good ideas on how to remedy some of my concerns. Followed up with an easy to read detailed report. I would recommend him to anyone looking for a home inspection.
Price assessment: Reasonable price
Danielle & Ishan4 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Jason was strongly recommended by a friend. We’re so glad we went with him. He was incredibly thoughtful and thorough. He took time to explain various components of the house to us and the maintenance that would be required. He made us feel extremely at ease about the home buying process and submitted his report within incredibly fast—within 12 hours of the inspection. We couldn’t recommend him more highly!
Price assessment: Reasonable price
Gaydenie Nauth3 reviewsiTotal number of Google reviews Gaydenie has written across all businesses on Google Maps, not just this one.
Jason is very detailed, professional, and thorough with his work and explained everything he was doing, because of him we were able to avoid getting a house that would not have worked for us so we are thankful. We would highly recommend his services.
Price assessment: Great price
Bob Immoor5 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
We found Jason to be professional, knowledgeable, thorough, and very friendly. He took as much time as he needed to complete the inspection, and he provided detailed explanations of the concerns he experienced. We would certainly recommend him to anyone looking for a trustworthy home
inspector.
Price assessment: Reasonable price
Colin JamronLocal Guide · 97 reviewsiTotal number of Google reviews Colin has written across all businesses on Google Maps, not just this one.
I'm very happy with the inspection! Jason was friendly, thorough, and explained a lot about the process to keep me fully informed. Definitely recommended!
Price assessment: Great price
naveen kumar7 reviewsiTotal number of Google reviews naveen has written across all businesses on Google Maps, not just this one.
I have used Jason couple of times now. Jason is very thorough with the inspections. His in- depth technical knowledge makes him an excellent resource in finding if anything is wrong with roof, electrical, any kitchen appliances, outlets, heat boiler, hot water heater or with the structure. I highly recommend Jason to anyone who needs his services.
Scott Fessler3 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
