Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
Customers frequently praise the facility's cleanliness, friendly staff, and affordable pricing for grooming and bakery services. Recurring themes highlight efficient service and the availability of unique dog treats. However, low-star reviews indicate patterns of inconsistency, including frequent staff turnover, inaccurate posted hours, and instances of cancelled appointments or incomplete grooming services.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
142 Google reviews we collected
Phrases our text analysis found in 126 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 126 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Really appreciate the friendly service and will definitely stop by again!”
“She does such a great job with our girl, and I always feel like she’s in good hands.”
“I have friends at the local Heather Farm Dog Park who highly recommended it and I can easily do the same.”
“If you have a demanding work schedule and need a reliable grooming appointment, I would strongly recommend taking your pet elsewhere.”
“), the staff and groomer's prompt service, and their extremely affordable services.”
“The grooming was fantastic and very fast for two pets (Yorkshire)!”
“…ian Shepherds have specific coat care needs, so finding a groomer we trust is really important to us.…”
“Margaret listened to what I wanted, took a picture of what I wanted.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Woof Gang Bakery & Grooming Walnut Creek for 5 kinds of job. Pick one to see what they paid and said.
Love their selection of treats and cute birthday cakes, since my pup just turned 9! 🐾🎂 Thank you Melissa for making scheduling so easy. Really appreciate the friendly service and will definitely stop by again! My pup deserves a little pampering too! 😌🐾💕
A glamorous time for both of us this afternoon for our Sunday brunch time activities. I’m so glad I discovered this place!!! 💯❤️😊
The grooming was fantastic and very fast for two pets (Yorkshire)! For sure will come back!!
It’s a cute place, although the treats could be better. My biggest concern is the frequent staff changes. I book with one person, but each time I visit, I see completely different people. That lack of consistency doesn’t inspire confidence. I also haven’t seen the lovely lady who used to work at the front desk…
I was a walk-in customer at Woof Gang's Walnut Creek, CA, for my puppy, Marty. All he needed was a nail trimming and I was impressed with the presentation of the store, their products (that even I would eat!), the staff and groomer's prompt service, and their extremely affordable services. I have friends at the…
I’ve taken my Aussie to Woof Gang a few times now, and every experience has been great! We’re pretty picky when it comes to grooming because Australian Shepherds have specific coat care needs, so finding a groomer we trust is really important to us. The groomers here have been amazing, and I especially love Jazmin…
| Job | Reviews | Category typical |
|---|---|---|
| Dog full service grooming | 70 | — |
| Dog bathing and blow dry | 29 | — |
| Dog nail trimming | 27 | — |
| Dog grooming and styling | 19 | — |
| Dog ear cleaning | 14 | — |
4.8 ★★★★★ 142 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Love their selection of treats and cute birthday cakes, since my pup just turned 9! 🐾🎂 Thank you Melissa for making scheduling so easy. Really appreciate the friendly service and will definitely stop by again! My pup deserves a little pampering too! 😌🐾💕
A glamorous time for both of us this afternoon for our Sunday brunch time activities. I’m so glad I discovered this place!!! 💯❤️😊
We are so glad you found us, we love giving Ginger some Sunday pampering! 🐶🫧
The grooming was fantastic and very fast for two pets (Yorkshire)! For sure will come back!!
It’s a cute place, although the treats could be better. My biggest concern is the frequent staff changes. I book with one person, but each time I visit, I see completely different people. That lack of consistency doesn’t inspire confidence. I also haven’t seen the lovely lady who used to work at the front desk anymore. The place makes a good first impression, but my overall experience hasn’t lived up to it.
I was a walk-in customer at Woof Gang's Walnut Creek, CA, for my puppy, Marty. All he needed was a nail trimming and I was impressed with the presentation of the store, their products (that even I would eat!), the staff and groomer's prompt service, and their extremely affordable services. I have friends at the local Heather Farm Dog Park who highly recommended it and I can easily do the same. I encourage you to please stop by the store and partake!
I’ve taken my Aussie to Woof Gang a few times now, and every experience has been great! We’re pretty picky when it comes to grooming because Australian Shepherds have specific coat care needs, so finding a groomer we trust is really important to us. The groomers here have been amazing, and I especially love Jazmin G! She does such a great job with our girl, and I always feel like she’s in good hands. The salon is always clean, the prices are very reasonable, and the customer service is excellent. Everyone is so friendly, welcoming, and kind! We’re so happy we found this place and would definitely recommend it!
Sadie is amazing, we loooove having her over :) can’t wait to she her again!!!
Great grooming for your dog located at Ygnacio Valley Plaza Walnut Creek (across from Heather Farmers Park) great groomers, exceptional staff and yummy doggie bakery goodies. Very reasonable prices as I have a Bernedoodle (2 yrs old) & a Golden retriever pup (7mons)
Thank you so much for review Jeannette, we love having Tyler and Storman over:) see you soon..
Wow!!! The best dog groomer ever! I tried so many different places and this one is the most experience I’ve ever seen. Great service, great price, beautiful shop and such a nice people. Thank you so much ☺️
We love Buddy , he is the best. Thank you for review… see you soon.
We are very pleased with Woof Gang grooming. They are kind and conscientious. Our dog Benji loves their cookies and treats. 💙🐶
& we love Benji.. thank you for trusting us..
Second time at Woof Gang. My pup looks amazing! Thank you Yuliana. If you’re looking for a groomer, look no further. Woof Gang is the best.
Sooo sweet.. so happy we made your experience memorable.. hope to see you again real soon..
Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
