Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts
Google reviewers rate ZaSpa Dallas Uptown 4.8 out of 5 based on 61 reviews, with the owner responding to 10% of them. Customers frequently praise the skilled massage therapists, facial services, and the relaxing, clean atmosphere, noting that staff are attentive and professional. Common criticisms include limited spa amenities like pools or saunas, small facility size, and billing issues involving automatic tips and credit card surcharges that exceed quoted prices.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
61 Google reviews we collected
Phrases our text analysis found in 55 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My husband and I had our first massage today, and our massage therapists, Janet and Sha Cora, were absolutely professional and made us feel so comfortable.”
“Would definitely recommend to anyone visiting or in the area!”
“The spa was so relaxing, quiet, clean, and overall a great experience.”
“We were greeting immediately by the very nice manager.”
“She listened to my concerns about areas that needed more attention and she focused on those very thoroughly.”
“Her genuine passion for wellness and hospitality shines through in every detail, from the spa’s soothing ambiance to the thoughtfully selected treatme…”
praise complaint · found by our text analysis, Google review wording unchanged.
From 35 detailed written reviews; every point below is quoted in at least one review.
Customers hired ZaSpa Dallas Uptown for 1 kind of job. Pick one to see what they paid and said.
Ichagrium (sp?) gave me the best massage I’ve ever had. Focused on what I asked her to and the rest was just heavenly! I will definitely book again 10/10
Tina was amazing!!! The spa was so relaxing, quiet, clean, and overall a great experience. Would definitely recommend to anyone visiting or in the area!
Came here for a relaxing day at ZaSpa… I was very impressed. From the moment I got there Valet was on point, the Spa staff and massage therapists were awesome, and the pool afterwards ended the day perfectly. I would definitely recommend if you’re in the area!
My husband and I had our first massage today, and our massage therapists, Janet and Sha Cora, were absolutely professional and made us feel so comfortable. I have some medical issues, and they alleviated any nervousness I had. We will definitely be returning and recommending you to all of our friends and family.
Absolutely loved my massage experience at Hotel ZaZa! From the moment I walked in, the atmosphere felt calming, luxurious, and peaceful. The spa staff was warm and attentive, and my massage was exactly what I needed, relaxing, therapeutic, and one of the best I’ve had in a long time. Every detail made the…
Tiffany is the BEST!! Her technique, knowledge and vibe are unmatched!! Highly recommend!
| Job | Reviews | Category typical |
|---|---|---|
| Skin treatments | 4 | — |
4.8 ★★★★★ 61 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Ichagrium (sp?) gave me the best massage I’ve ever had. Focused on what I asked her to and the rest was just heavenly! I will definitely book again 10/10
Tina was amazing!!! The spa was so relaxing, quiet, clean, and overall a great experience. Would definitely recommend to anyone visiting or in the area!
Came here for a relaxing day at ZaSpa… I was very impressed. From the moment I got there Valet was on point, the Spa staff and massage therapists were awesome, and the pool afterwards ended the day perfectly. I would definitely recommend if you’re in the area!
My husband and I had our first massage today, and our massage therapists, Janet and Sha Cora, were absolutely professional and made us feel so comfortable. I have some medical issues, and they alleviated any nervousness I had. We will definitely be returning and recommending you to all of our friends and family.
Had an AMAZING massage and relaxing visit. I’ll definitely be back!
Absolutely loved my massage experience at Hotel ZaZa! From the moment I walked in, the atmosphere felt calming, luxurious, and peaceful. The spa staff was warm and attentive, and my massage was exactly what I needed, relaxing, therapeutic, and one of the best I’ve had in a long time. Every detail made the experience feel elevated and special. I left feeling completely refreshed and already looking forward to my next visit. Highly recommend for anyone needing a little escape and self-care in Dallas
Good massage, very poor front desk service.
Tiffany is the BEST!! Her technique, knowledge and vibe are unmatched!! Highly recommend!
Very relaxing and calming spa. Our facials and massages for a group of 4 were amazing.
I got a couples massage at ZaSpa for Valentine’s Day with my wife. Past massages we’ve had (at other places) ranged from good to mediocre, but this one was on another level entirely. My technician, Sha Cora, is a true professional—her skill, intuition, and perfect touch made this the best massage I’ve ever had. The luxurious setting was ideal for romance, and the management is great and super laid-back, which made the whole experience even more enjoyable. We’re already planning our return. Highly recommend!
Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts
