Jeff Donovan4 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service
- Price assessment: Great price
- Price: $140–160
- Pest type: Other
Zuckerman's Pest Management
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%96+13.6Replies to reviews 7%72+5.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 46 bee removal servicesPosition by Experts Score among all companies we track in this category. · better than 67%
5.0 ★★★★★ 637 Google reviews · 24 photos
97%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
55%reviews answered by the owner
$282typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Zuckerman's Pest Management at a glance
Google reviewers rate Zuckerman's Pest Management five stars based on 637 reviews, highlighting thorough inspections, clear communication, and punctual service for issues like yellow jackets and mice. Customers frequently note the absence of pressure for service contracts and the detailed explanations provided during treatments. One criticism involves a lack of follow-up communication regarding estimates and service plans after an initial walkthrough, though the business responded to 55% of reviews.
- Google rating: 5.0 out of 5 from 637 reviews (97% five-star).
- Reviews on this page: 637 Google reviews (534 with written comments, 13 with photos).
- Owner responses: the business replied to 55% of reviews.
- Most recent review: October 23, 2026.
- Service: Bee Removal Service serving Columbus, Ohio.
Data from Google, last updated October 26, 2026.
Score profile vs other bee removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zuckerman's Pest Management: 97/100 on this factor. Category median: 94.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zuckerman's Pest Management: 99/100 on this factor. Category median: 92.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zuckerman's Pest Management: 96/100 on this factor. Category median: 96.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zuckerman's Pest Management: 96/100 on this factor. Category median: 100.A
96
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zuckerman's Pest Management: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zuckerman's Pest Management: 72/100 on this factor. Category median: 93.B
72
Bar = this company · dark tick = category median.
Star ratings
637 Google reviews we collected
- 5 stars62197%
- 4 stars132%
- 3 stars10%
- 2 stars00%
- 1 star20%
Praise vs complaints
Phrases our text analysis found in 534 written reviews
- Praise1,12599%
- Complaints71%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price2617%
- Reasonable10168%
- Overpriced21%
- Not sure2013%
$282+160% vs typical bee removal services
Middle half of what 112 customers paid ($214–$426) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude31728%
- Quality & results21119%
- Speed & response20118%
- Communication15013%
- Would recommend15013%
- Price & value585%
- Honesty & trust454%
What customers talk about
We read 534 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“So friendly and explained the whole process very clearly.”
“Nathan came out and performed a thorough inspection after we found a mouse in our basement.”
“After a terrible experience with Terminix early this year, Heschel with Zuckermans not only fixed what they messed up but provided better services and…”
“Yellow jackets seem to love our house and we have had Zuckerman Pest Management remove them efficiently each time!”
“He explained everything in detail, and to my satisfaction.”
“Overall this experience for me is a well deserved five stars.”
“I was reading other reviews on Google and Facebook and not a single review was under 5 stars.”
“Zuckerman's Pest Control is reasonable priced for the service I received.”
“Highly recommend very honest, professional and knows what he is talking about”
People customers mention
- Heschel 21 reviews
- Phillip 16 reviews
- Ryan 16 reviews
- Zuckermans 14 reviews
- Denver 11 reviews
- Control 8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Zuckerman's Pest Management for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
sally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I appreciated Nathan’s knowledge and ability to complete an exhaustive investigation.
Paid $160–180Reasonable price
Nona3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I would give even more stars to this company if I could. They are truly beyond exceptional. Nathan came out today to deal with a yellow jacket problem. He called before arrival and was right on time. He was very pleasant, friendly, polite, and knowledgeable. He explained everything in detail, and to my satisfaction.…
Paid $200+Great price
JohnPat10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Charles was very responsive to my questions, respectful of our home, and explained before he left what he had found or not found.
Paid $140–160Reasonable priceService not listed
Christine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Shirley was on time and so polite. She explained everything and was a great listener.
Paid $200+Reasonable priceService not listed
Vonzell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very knowledgeable young lady, not fearful of anything walked up on the nest in the wall and went to work. I felt very relaxed and comfortable around her.
Paid $200+Service not listed
SpitefulLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Nathan came out , spotted the YJ wasps quickly which was a lot of activity and smoked em out, they came out when they said they'd be here which is huge for us as well. Professional, friendly and put us at ease. Thanks!
Paid $200+Reasonable priceService not listed
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hornet & wasp extermination | 59 | $111–$282 |
| Rodent extermination | 24 | $79–$246 |
| General pest inspection | 24 | $56–$124 |
| Home inspection | 22 | $50–$119 |
| Bee extermination | 13 | $186–$323 |
| Ant extermination | 11 | $58–$199 |
| Termite inspection | 7 | $125–$214 |
| General wildlife removal | 7 | $246–$426 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 637 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
sally arbolino2 reviewsTotal number of Google reviews sally has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI appreciated Nathan’s knowledge and ability to complete an exhaustive investigation.
- Price assessment: Reasonable price
- Price: $160–180
- Pest type: Other
Zack KLocal Guide · 89 reviewsTotal number of Google reviews Zack has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNathan came out and performed a thorough inspection after we found a mouse in our basement. Checked every square inch of the interior and exterior. Very friendly and professional. If we ever have pest issues in the future, he will be our first call
Tiffany RamosLocal Guide · 27 reviewsTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNathan was amazing! So friendly and explained the whole process very clearly.
- Price assessment: Reasonable price
- Price: $200+
- Pest type: Other
Donna Hilliard11 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCharles was professional and very thorough! He made sure I understood everything and was friendly!
Amber Demaline8 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNathan was great! Came back out to re-treat and he's very knowledgeable. I highly recommend this company.
- Price assessment: Great price
- Pest type: Rodents, Spiders, Bed bugs, Mosquitoes, Other
Nona Pierce3 reviewsTotal number of Google reviews Nona has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI would give even more stars to this company if I could. They are truly beyond exceptional. Nathan came out today to deal with a yellow jacket problem. He called before arrival and was right on time. He was very pleasant, friendly, polite, and knowledgeable. He explained everything in detail, and to my satisfaction. I will always recommend this company to others. Great business! Great employees!
- Price assessment: Great price
- Price: $200+
- Pest type: Other
Wymond5 reviewsTotal number of Google reviews Wymond has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYellow jackets seem to love our house and we have had Zuckerman Pest Management remove them efficiently each time! Great company that knows what they're doing. Highly recommend :)
- Price assessment: Great price
Steve Johnson4 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessional and knowledgeable.
- Price assessment: Reasonable price
- Price: $200+
- Pest type: Other
Anthony LaGrass2 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCharles did an amazing job of getting rid of our humongous yellowjacket nest. We have Zuckerman's Pest Management on speed dial. Thank you so much.
Business details
- Phone: (614) 434-6645
- Website: zpestmanagement.com
- Service area: Columbus, OH