Alder Pest Control has performed everything they stated and more. All their technicians are extremely friendly, knowledgeable and helpful. I will say, I was unsure at first...but they have proven to be an excellent company. Their customer service is A1.

Alder Pest Control
Alder Pest Control at a glance
Customers frequently praise Alder Pest Control for punctual arrivals, thorough treatments, and technicians who provide detailed explanations and advice. Positive feedback highlights professional communication, including advance arrival notices and willingness to address specific pest concerns. However, some reviewers report instances where technicians failed to complete scheduled services or did not enter the home, leading to dissatisfaction with the value of the monthly fee.
- Google rating: 4.9 out of 5 from 693 reviews (96% five-star).
- Reviews on this page: 693 Google reviews (594 with written comments, 7 with photos).
- Owner responses: the business replied to 95% of reviews.
- Most recent review: October 31, 2026.
- Service: Flea Exterminator serving Decatur, Alabama.
Data from Google, last updated November 2, 2026.
Score profile vs other flea exterminators
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
Star ratings
693 Google reviews we collected
- 5 stars66696%
- 4 stars71%
- 3 stars61%
- 2 stars10%
- 1 star132%
Praise vs complaints
Phrases our text analysis found in 594 written reviews
- Praise86799%
- Complaints61%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price5725%
- Reasonable14765%
- Overpriced104%
- Not sure115%
Middle half of what 124 customers paid ($73–$133) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results32437%
- Staff & attitude30935%
- Speed & response9511%
- Communication759%
- Would recommend496%
- Price & value142%
- Honesty & trust71%
What customers talk about
We read 594 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their service technicians are always very thorough and knowledgeable.”
“All their technicians are extremely friendly, knowledgeable and helpful.”
“The technician with Alder pest Showed up on time, did a great job as usual.”
“He listened to our concerns and gave expert advice on things.”
“I was very pleased with my first experience with Alder pest control and would highly recommend them to others.”
“…he phone in setting up our new service and gave me an immediate and fair price over the phone based on details of our home.…”
“Each service costs $139, way too overpriced.”
“If you’re looking for reliable, professional, and thorough pest control, I highly recommend Alder Pest Control.”
People customers mention
- Clayton 15 reviews
- Kristin 11 reviews
- Jeremiah 9 reviews
- Matt 8 reviews
- Logan 8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Alder Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
I Love this company and there products, They make sure to care for your property all around inside and outside.
Our technician jason was right on time. He listened to our concerns and gave expert advice on things. We can do to minimize pest activity between treatments. His insight and industry acumen was beyond what we're used to receiving from other pest control services. His professionalism and friendliness was very much…
I am very pleased with your technician. She provided ample advanced notice that she was coming to my residence. She physically announced her arrival (doorbell). However, I was unable to answer the door while she was at my residence. She was very efficient treating my residence.
The tech was very friendly and helpful. Did a great job. Filled the bait box and killed the black widow that was living in it.
Technician was efficient and explained everything. Asked if I had any special issues and took steps to take care of them
The technician with Alder pest Showed up on time, did a great job as usual. Always willing to listen and treat problem spots. Very polite and professional.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 99 | $58–$131 |
| Hornet & wasp extermination | 98 | $79–$246 |
| General pest inspection | 94 | $58–$133 |
| Spider extermination | 88 | $56–$136 |
| Ant extermination | 60 | $63–$191 |
| Rodent extermination | 36 | $73–$246 |
| Flea & mite extermination | 34 | $78–$282 |
| Mosquito extermination | 22 | $63–$101 |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 693 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Their service technicians are always very thorough and knowledgeable.
Thank you for the 5 Star review and your recognition of our expertise!
Very nice technician. He talked to me about what he did and a few issues we had that he sprayed. Nice guy!
- Services: Hornet & wasp extermination
- Pest type: Ants, Spiders
Thank you Jammie for the 5 Star review and your recognition of our technician and his help provided!
I Love this company and there products, They make sure to care for your property all around inside and outside.
- Price assessment: Great price
- Price: $40–60
- Services: General pest inspection, Bug & insect extermination
- Pest type: Cockroaches, Spiders
Thank you Evonne, we love you too! and appreciate you taking the time to provide a wonderful review!
Our technician jason was right on time. He listened to our concerns and gave expert advice on things. We can do to minimize pest activity between treatments. His insight and industry acumen was beyond what we're used to receiving from other pest control services. His professionalism and friendliness was very much appreciated. And who's kind of service is why we are happy to recommend Alder pest control to others!
- Price assessment: Great price
- Price: $60–80
- Services: Spider extermination, General pest inspection, Bug & insect extermination
- Pest type: Ants, Spiders
Thank you Mark for taking the time to provide a review, for your 5 Stars and we are grateful Jason provided outstanding service!
I am very pleased with your technician. She provided ample advanced notice that she was coming to my residence. She physically announced her arrival (doorbell). However, I was unable to answer the door while she was at my residence. She was very efficient treating my residence.
- Price assessment: Reasonable price
- Price: $180–200
- Services: Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
- Pest type: Ants, Cockroaches, Spiders, Other
Thank you, Angelo! We’re so glad to hear your technician provided respectful, timely, and efficient service. We’ll make sure he hears your kind words. We truly appreciate your trust in Alder Pest Control!
Zachary was plesant and did a thorough job.
- Price assessment: Reasonable price
- Pest type: Ants, Spiders, Other
Thank you Pamela for the great review! We’re so glad to hear that Zachary was pleasant, thorough, and provided a great experience. We’ll be sure to pass along your kind words to him! We truly appreciate you choosing Alder Pest Control and taking the time to share your experience. Thanks for being a valued customer!
Great job! Went over my whole yard and did more than needed for sure.
Thank you Bryan for the wonderful review and recognition of how our tech performed your service!
The tech was very friendly and helpful. Did a great job. Filled the bait box and killed the black widow that was living in it.
- Price assessment: Great price
- Price: $180–200
- Services: Hornet & wasp extermination, Rodent extermination, Termite extermination
Thank you Charles for your thoughtful review, we appreciate it!
Tech did an excellent job. He was very polite and very professional
- Price assessment: Not sure
- Price: $120–140
- Services: Spider extermination, Bug & insect extermination, Ant extermination
- Pest type: Ants
Thank you Deborah, we appreciate your support, taking the time to provide a review and your call out to the tech for his professionalism and politeness!
Business details
- Address: 4072 Sullivan St A, Madison, AL 35758
- Phone: (256) 715-9191
- Website: alderpestcontrol.com
- Service area: Decatur, AL