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Alder Pest Control

Pest control service · Decatur, AL · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%81+11.5Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#75 of 109 flea exterminatorsPosition by Experts Score among all companies we track in this category. · better than 31%
4.9 ★★★★★ 693 Google reviews · 21 photos
96%five-star reviews
4.81★last 12 monthsAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
$111typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Alder Pest Control at a glance

Customers frequently praise Alder Pest Control for punctual arrivals, thorough treatments, and technicians who provide detailed explanations and advice. Positive feedback highlights professional communication, including advance arrival notices and willingness to address specific pest concerns. However, some reviewers report instances where technicians failed to complete scheduled services or did not enter the home, leading to dissatisfaction with the value of the monthly fee.

  • Google rating: 4.9 out of 5 from 693 reviews (96% five-star).
  • Reviews on this page: 693 Google reviews (594 with written comments, 7 with photos).
  • Owner responses: the business replied to 95% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Flea Exterminator serving Decatur, Alabama.

Data from Google, last updated November 2, 2026.

Score profile vs other flea exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

Satisfaction89Reliability87Craft & service–Value81Momentum100Replies to reviews100Satisfaction: 89 (median 94)Reliability: 87 (median 92)Value: 81 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 95)
Alder Pest ControlFlea Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alder Pest Control: 89/100 on this factor. Category median: 94.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alder Pest Control: 87/100 on this factor. Category median: 92.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alder Pest Control: 81/100 on this factor. Category median: 100.A
81
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alder Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alder Pest Control: 100/100 on this factor. Category median: 95.A
100

Bar = this company · dark tick = category median.

Star ratings

693 Google reviews we collected

  • 5 stars66696%
  • 4 stars71%
  • 3 stars61%
  • 2 stars10%
  • 1 star132%

Praise vs complaints

Phrases our text analysis found in 594 written reviews

  • Praise86799%
  • Complaints61%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price5725%
  • Reasonable14765%
  • Overpriced104%
  • Not sure115%
$111+7% vs typical flea exterminators

Middle half of what 124 customers paid ($73–$133) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results32437%
  • Staff & attitude30935%
  • Speed & response9511%
  • Communication759%
  • Would recommend496%
  • Price & value142%
  • Honesty & trust71%

What customers talk about

We read 594 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Their service technicians are always very thorough and knowledgeable.”
  • “All their technicians are extremely friendly, knowledgeable and helpful.”
  • “The technician with Alder pest Showed up on time, did a great job as usual.”
  • “He listened to our concerns and gave expert advice on things.”
  • “I was very pleased with my first experience with Alder pest control and would highly recommend them to others.”
  • “…he phone in setting up our new service and gave me an immediate and fair price over the phone based on details of our home.…”
    “Each service costs $139, way too overpriced.”
  • “If you’re looking for reliable, professional, and thorough pest control, I highly recommend Alder Pest Control.”

People customers mention

  • Clayton 15 reviews
  • Kristin 11 reviews
  • Jeremiah 9 reviews
  • Matt 8 reviews
  • Logan 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Alder Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Evonne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I Love this company and there products, They make sure to care for your property all around inside and outside.

Paid $40–60Great priceGeneral pest inspectionBug & insect extermination
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Our technician jason was right on time. He listened to our concerns and gave expert advice on things. We can do to minimize pest activity between treatments. His insight and industry acumen was beyond what we're used to receiving from other pest control services. His professionalism and friendliness was very much…

Paid $60–80Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Angelo11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I am very pleased with your technician. She provided ample advanced notice that she was coming to my residence. She physically announced her arrival (doorbell). However, I was unable to answer the door while she was at my residence. She was very efficient treating my residence.

Paid $180–200Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Charles11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The tech was very friendly and helpful. Did a great job. Filled the bait box and killed the black widow that was living in it.

Paid $180–200Great priceHornet & wasp exterminationRodent exterminationTermite extermination
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Technician was efficient and explained everything. Asked if I had any special issues and took steps to take care of them

Paid $140–160Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
johnny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

The technician with Alder pest Showed up on time, did a great job as usual. Always willing to listen and treat problem spots. Very polite and professional.

Paid $160–180Reasonable price

Photos

Customer reviews

4.9 ★★★★★ 693 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Roger DevoreLocal Guide · 25 reviewsTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alder Pest Control has performed everything they stated and more. All their technicians are extremely friendly, knowledgeable and helpful. I will say, I was unsure at first...but they have proven to be an excellent company. Their customer service is A1.

SGM Danner5 reviewsTotal number of Google reviews SGM has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Their service technicians are always very thorough and knowledgeable.

Response from the owner · 2 days ago

Thank you for the 5 Star review and your recognition of our expertise!

JAMMIE LYNNLocal Guide · 21 reviewsTotal number of Google reviews JAMMIE has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice technician. He talked to me about what he did and a few issues we had that he sprayed. Nice guy!

  • Services: Hornet & wasp extermination
  • Pest type: Ants, Spiders
Response from the owner · 2 days ago

Thank you Jammie for the 5 Star review and your recognition of our technician and his help provided!

Evonne Derrick4 reviewsTotal number of Google reviews Evonne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I Love this company and there products, They make sure to care for your property all around inside and outside.

  • Price assessment: Great price
  • Price: $40–60
  • Services: General pest inspection, Bug & insect extermination
  • Pest type: Cockroaches, Spiders
Response from the owner · 2 days ago

Thank you Evonne, we love you too! and appreciate you taking the time to provide a wonderful review!

Mark Mueller8 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our technician jason was right on time. He listened to our concerns and gave expert advice on things. We can do to minimize pest activity between treatments. His insight and industry acumen was beyond what we're used to receiving from other pest control services. His professionalism and friendliness was very much appreciated. And who's kind of service is why we are happy to recommend Alder pest control to others!

  • Price assessment: Great price
  • Price: $60–80
  • Services: Spider extermination, General pest inspection, Bug & insect extermination
  • Pest type: Ants, Spiders
Response from the owner · 2 days ago

Thank you Mark for taking the time to provide a review, for your 5 Stars and we are grateful Jason provided outstanding service!

Angelo Moretti11 reviewsTotal number of Google reviews Angelo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am very pleased with your technician. She provided ample advanced notice that she was coming to my residence. She physically announced her arrival (doorbell). However, I was unable to answer the door while she was at my residence. She was very efficient treating my residence.

  • Price assessment: Reasonable price
  • Price: $180–200
  • Services: Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
  • Pest type: Ants, Cockroaches, Spiders, Other
Response from the owner · Edited a week ago

Thank you, Angelo! We’re so glad to hear your technician provided respectful, timely, and efficient service. We’ll make sure he hears your kind words. We truly appreciate your trust in Alder Pest Control!

Pamela Henshilwood3 reviewsTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Zachary was plesant and did a thorough job.

  • Price assessment: Reasonable price
  • Pest type: Ants, Spiders, Other
Response from the owner · 3 weeks ago

Thank you Pamela for the great review! We’re so glad to hear that Zachary was pleasant, thorough, and provided a great experience. We’ll be sure to pass along your kind words to him! We truly appreciate you choosing Alder Pest Control and taking the time to share your experience. Thanks for being a valued customer!

Bryan Hughes1 reviewTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job! Went over my whole yard and did more than needed for sure.

Response from the owner · a week ago

Thank you Bryan for the wonderful review and recognition of how our tech performed your service!

Charles Martin11 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The tech was very friendly and helpful. Did a great job. Filled the bait box and killed the black widow that was living in it.

  • Price assessment: Great price
  • Price: $180–200
  • Services: Hornet & wasp extermination, Rodent extermination, Termite extermination
Response from the owner · Edited a week ago

Thank you Charles for your thoughtful review, we appreciate it!

Deborah Reese11 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tech did an excellent job. He was very polite and very professional

  • Price assessment: Not sure
  • Price: $120–140
  • Services: Spider extermination, Bug & insect extermination, Ant extermination
  • Pest type: Ants
Response from the owner · 2 weeks ago

Thank you Deborah, we appreciate your support, taking the time to provide a review and your call out to the tech for his professionalism and politeness!

Alder Pest Control on Google Maps →

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