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Appliance Experts Team

Appliance repair service · Honolulu, HI · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 37 refrigerator repair servicesPosition by Experts Score among all companies we track in this category. · better than 89%
5.0 ★★★★★ 22 Google reviews · 6 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$274typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Appliance Experts Team at a glance

Google reviewers rate Appliance Experts Team five stars based on twenty-two reviews, noting that the owner has not replied to any feedback. Customers frequently describe repairs for washing machines, dryers, refrigerators, and cooktops as quick, professional, and reasonably priced. Recurring themes include punctual arrivals, clear communication of diagnoses, and transparent estimates without upselling. The service is often highlighted for its efficiency and ability to resolve issues same-day, with no common criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 22 reviews (100% five-star).
  • Reviews on this page: 22 Google reviews (21 with written comments, 4 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 10, 2026.
  • Service: Refrigerator Repair Service serving Honolulu, Hawaii.

Data from Google, last updated October 26, 2026.

Score profile vs other refrigerator repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction98Reliability95Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 98 (median 89)Reliability: 95 (median 84)Value: 100 (median 100)Momentum: 100 (median 100)
Appliance Experts TeamRefrigerator Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Appliance Experts Team: 98/100 on this factor. Category median: 89.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Appliance Experts Team: 95/100 on this factor. Category median: 84.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Appliance Experts Team: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Appliance Experts Team: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–

Bar = this company · dark tick = category median.

Star ratings

22 Google reviews we collected

  • 5 stars22100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 21 written reviews

  • Praise80100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price754%
  • Reasonable646%
  • Overpriced00%
  • Not sure00%
$274-6% vs typical refrigerator repair services

Middle half of what 5 customers paid ($112–$435) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response1823%
  • Staff & attitude1721%
  • Would recommend1418%
  • Quality & results1215%
  • Price & value79%
  • Honesty & trust79%
  • Communication56%

What customers talk about

We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “My dryer ended up having issues which he quickly fixed.”
  • “They repaired my appliance quickly, professionally, and at a very reasonable price.”
  • “I highly recommend him for those looking for an appliance repair man!”
  • “He did a great job and my washer machine has been working amazingly since.”
  • “Fair pricing, great service, and overall a stress-free experience.”
  • “I highly recommend Appliance Experts Team to anyone looking for fast, affordable, and reliable appliance repair!”
  • “The technician was knowledgeable, arrived on time, and explained everything clearly.”

People customers mention

  • Artem 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Appliance Experts Team for 4 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fast, easy, stress free service. Arman answered my call promptly. He was available within the hour. Diagnostics fee was more than fair. He let me know the age of my fridge and quickly diagnosed the parts failing. He honestly gave an estimate which allowed me to quickly decide my next steps. He was kind and professional. I highly reccomend!!

Paid $50–100Great priceRefrigerator/freezer repair
Светлана1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience with Appliance Experts Team. Scheduling was quick and easy, and they showed up right on time. The technician was friendly, professional, and clearly knew what they were doing. They diagnosed the problem fast and explained everything in a way that actually made sense. I also appreciated that…

Customer photo from Светлана's review
Paid $250–300Great priceMicrowave repair
Mufasaghh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Artem was so excellent, fast and efficient as well as friendly! He fixed my freezer that had been giving me issues for months in only 30 minutes… I love supporting local businesses and I’ll definitely be calling him if I have any future problems with anything in my house.

Paid $100–150Great priceRefrigerator/freezer repair

Photos

Customer reviews

5.0 ★★★★★ 22 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
kevin dewey4 reviewsTotal number of Google reviews kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional five star service. Highly recommend.

  • Price assessment: Great price
  • Services: Refrigerator/freezer repair
Yvonne Simon6 reviewsTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the second experience that we have had with Artem and each experience has been great. Two months ago was the first experience that we had with him where he repaired my washing machine. He did a great job and my washer machine has been working amazingly since. My dryer ended up having issues which he quickly fixed. I highly recommend him for those looking for an appliance repair man!

  • Price assessment: Reasonable price
  • Services: Washer/dryer repair
Dima Kulish8 reviewsTotal number of Google reviews Dima has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with Appliance Experts Team! They repaired my appliance quickly, professionally, and at a very reasonable price. The technician was knowledgeable, arrived on time, and explained everything clearly. The repair was done with great quality, and everything has been working perfectly ever since. I highly recommend Appliance Experts Team to anyone looking for fast, affordable, and reliable appliance repair!

Michelle Sherman4 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast, easy, stress free service. Arman answered my call promptly. He was available within the hour. Diagnostics fee was more than fair. He let me know the age of my fridge and quickly diagnosed the parts failing. He honestly gave an estimate which allowed me to quickly decide my next steps. He was kind and professional. I highly reccomend!!

  • Price assessment: Great price
  • Price: $50–100
  • Services: Refrigerator/freezer repair
Maia S5 reviewsTotal number of Google reviews Maia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding service! Artem was quick to respond and provided a practical solution. He is knowledgeable about electrical matters. This expertise is so valuable, given how much newer appliances rely on sensitive computer boards. Highly recommend!

Svitlana Fedyushko5 reviewsTotal number of Google reviews Svitlana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really happy with the service. They responded very quickly, scheduled a diagnostic right away, and fixed my dryer the next day. Technician was very professional and definitely knew what he was doing. He diagnosed the issue and repaired the dryer quickly. It’s working perfectly again. Definitely recommend this company!

  • Price assessment: Reasonable price
  • Services: Dryer repair
Olga Luo4 reviewsTotal number of Google reviews Olga has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve used their services several times, and everything was fixed perfectly every time. Artyom is very polite and does everything quickly and professionally. Highly recommend!

  • Price assessment: Great price
  • Services: Refrigerator/freezer repair, Washing machine repair
Vilmarie Baez1 reviewTotal number of Google reviews Vilmarie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Artem provides an excellent service! He offers and transparent pricing and he also s responsive and communicative. He is personable and willing to answer questions. I will certainly be using his services again when needed!

  • Services: Dryer repair
Светлана Данелян1 reviewTotal number of Google reviews Светлана has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with Appliance Experts Team. Scheduling was quick and easy, and they showed up right on time. The technician was friendly, professional, and clearly knew what they were doing. They diagnosed the problem fast and explained everything in a way that actually made sense. I also appreciated that there was no pressure or upselling—just honest advice and solid work. The repair was done efficiently, and my appliance has been working perfectly ever since. Fair pricing, great service, and overall a stress-free experience. I would definitely recommend Appliance Experts Team to anyone who needs reliable appliance repair.

  • Price assessment: Great price
  • Price: $250–300
  • Services: Microwave repair
IZ T&1 reviewTotal number of Google reviews IZ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were completely stuck today, but he came quickly and fixed everything right away. He was very kind, and we’re truly grateful.

Appliance Experts Team on Google Maps →

Business details