Analyzing 6,654,9576.7M ReviewsFor 18,63618.6K Experts
Google reviewers rate Appliance Repair Stars five stars based on 205 reviews, with the owner responding to 99% of feedback. Customers frequently cite quick response times, punctual appointments, and efficient repairs for various appliances like washers, fridges, and stoves. Positive feedback highlights professional communication, clear pricing, and thorough diagnostics. One lower-rated review criticized poor phone communication and unclear scheduling from a third-party call center, though the technician eventually arrived within the estimated window.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
Bar = this company · dark tick = category median.
205 Google reviews we collected
Phrases our text analysis found in 168 written reviews
Price verdicts customers left with their Google review
Middle half of what 87 customers paid ($221–$614) · gold mark = category median.
How often each topic comes up in the written reviews
We read 168 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My appointment was very organized, on time with a very great communication.”
“Maks was kind, hard working, and got our dishwasher working again!”
“Maks did a great job diagnosing my washer and fixed it within a week.”
“I highly recommend Max to anyone looking for reliable and excellent appliance repair service!”
“They had my problem solved in a couple hours and answered all of my questions”
“He diagnosed the issue with my dishwasher immediately and was able to source the necessary parts at a very reasonable price.”
“I really appreciate his honesty, attention to detail, and friendly attitude.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Appliance Repair Stars for 8 kinds of job. Pick one to see what they paid and said.
Maks was great! Service was quick next day due to my own schedule. Fixed in 45 minutes.
Max was excellent, didn't have part in stock but came back in the evening as soon as it was in. Really appreciate his quick careful, honest work.
Maks was great! He made quick work of our stove repair once we had the correct part.
Our Bosch stopped heating. We called and were able to get an appointment the next day. They triaged the issue right away, ordered the parts and fixed it quickly! They were helpful, professional, knowledgeable, and fast. When I thought there was still an issue, they came back the same day to check and resolve. Definitely highly recommend!
Great experience with Appliance Repair Stars and with Maks. On time, professional, quick estimate and fix once the part came in. Would definitely work with again.
Excellent work, prompt service, Maks was very patient with all my questions. Turned out a little pricier than I hoped but the work was good. Would definitely hire again.
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 29 | $132–$427 |
| Dryer repair | 27 | $146–$327 |
| Dishwasher repair | 24 | $153–$353 |
| Refrigerator repair | 15 | $295–$614 |
| Washing machine repair | 15 | $114–$365 |
| Oven repair | 11 | $271–$536 |
| Stove, cooktop & oven repair | 9 | $196–$453 |
| Freezer repair | 8 | $245–$490 |
5.0 ★★★★★ 205 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Maks was great! Service was quick next day due to my own schedule. Fixed in 45 minutes.
Very prompt service with very good pricing. HIGHLY recommend. I've been using them for YEARS.
Thank you for sticking with us all this time, Nikkole — means the world 🙏
Dishwasher repaired quickly and at a good price. Maks was kind, hard working, and got our dishwasher working again!
That's Maks for you, Andrew — appreciate the kind words 🙏
Thank you so much for absolutely amazing service. Andrii did a phenomenal job, and brought my coffee machine back to life. My appointment was very organized, on time with a very great communication. Very professional approach. Highly recommend this company and their services!!!!!!
That's Andrii for you — appreciate the kind words, Ania 🙏
Max came by and fixed a leak in our fridge. 5 stars.
That's Max for you — appreciate it, Ethan 🙏
Max was excellent, didn't have part in stock but came back in the evening as soon as it was in. Really appreciate his quick careful, honest work.
Max will be happy to hear this — appreciate you taking the time, Jeffrey 🙏
Maks was great, efficient, and thorough!
That's Maks for you — appreciate it, John 🙏
Andrii K. did an exceptional job with the wolf kitchen hood. All was done under 30min. Will call them again if needed. Thx
That's Andrii for you — appreciate the note, Bohdan 🙏
Did the job ✅
Thanks for taking the time, Reagan 🙏
Max was determined to fix our washer after a different person from a different company misdiagnosed the issue. He was able to come on a very last minute and inconvenient Friday night and we now have a fully functioning washer!
Max really came through on that one — appreciate you sharing this, Sandra 🙏
Analyzing 6,654,9576.7M ReviewsFor 18,63618.6K Experts
