Pest control service · Santa Rosa, CA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#167 of 295 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 44%
4.9★★★★★661 Google reviews · 16 photos
93%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$99typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the punctuality, thoroughness, and professional communication of technicians during services like weed abatement, insect control, and rodent exclusion. Recurring themes include friendly staff, detailed explanations of treatments, and consistent scheduling for recurring maintenance. However, some reviews criticize unclear pricing regarding gift certificates, missed areas during spraying, and ineffective exclusion or termite treatments that required additional contractor visits.
Google rating: 4.9 out of 5 from 661 reviews (93% five-star).
Reviews on this page: 661 Google reviews (465 with written comments, 3 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 2, 2026.
Service: Wildlife serving Santa Rosa, California.
Data from Google, last updated November 5, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Armed Force Pest ControlWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Armed Force Pest Control: 87/100 on this factor. Category median: 92.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Armed Force Pest Control: 86/100 on this factor. Category median: 90.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Armed Force Pest Control: 97/100 on this factor. Category median: 97.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Armed Force Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Armed Force Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Armed Force Pest Control: 100/100 on this factor. Category median: 89.A
100
Bar = this company · dark tick = category median.
Star ratings
661 Google reviews we collected
4.9of 5
5 stars61593%
4 stars264%
3 stars81%
2 stars41%
1 star81%
Praise vs complaints
Phrases our text analysis found in 465 written reviews
99%praise
Praise76699%
Complaints71%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price3026%
Reasonable7969%
Overpriced11%
Not sure44%
$99-9% vs typical wildlife removal services
Middle half of what 81 customers paid ($88–$186) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude26534%
Quality & results16521%
Speed & response14118%
Would recommend719%
Communication567%
Price & value395%
Honesty & trust365%
What customers talk about
We read 465 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent experience with these guys 👍 the office gals are really friendly and Brandon did a wonderful job, was very thorough when he treated my home…”
“Ben did a great job and was very knowledgeable and professional as well”
“The exclusion I paid for didn't work, so I ended up hiring a contractor after I had them out a bunch of times.”
“Just want to share my appreciation for Armed Force Pest Control for their reliable and efficient bi-monthly insect control service.”
“Great experience with this company, easy to set up appointment and the person was on time and very well knowledgeable, 100% would recommend.”
“…ob, was very thorough when he treated my home and yard, and patiently answered all of my questions.…”
“They have always been fair in price ,kind and professional.”
“…g “yes, that is how the rodent got in” and charging a high inspection fee and having none of the materials to fix the problem.…”
“Great company, no bugs or insects around the house, and reliable,”
“It seems like they have no trust that I will pay my bill.”
People customers mention
Forces28 reviews
County11 reviews
Sarah8 reviews
Brandon6 reviews
Miah6 reviews
White5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Armed Force Pest Control for 8 kinds of job. Pick one to see what they paid and said.
KKathy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Just want to share my appreciation for Armed Force Pest Control for their reliable and efficient bi-monthly insect control service.
Paid $100–120Reasonable price
WWilliam7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Armed Forces Pest Control provides superior services. Their technician’s are both friendly and professional.
JJohn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Could set my own hours & day, Timely on appointment, helpful employee on helping with objects, and careful of garden and plants, using their service for years now, they have always insured satisfaction with me.
Paid $180–200Reasonable priceService not listed
LlinzeyLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
We moved up here five years ago and we called Armed Forces and have used them ever since always , respectful , polite , thorough. Brandon is the best always has a smile and any questions I have he always has an answer does a great job !!! Brandon always does a great and thorough job!!! 👍
Paid $140–160Reasonable priceHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Ddonnell1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I've used them twice now for weed control and they came thru with flying colors. I would definitely recommend them to everyone.
Paid $200+Reasonable price
NNickobotLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Robert came by yesterday, as scheduled, and planted mice bait boxes around the property. He called ahead of time and was polite and his customer service was awesome. My hope is that the mice take the bait 🪤 and move on into the afterlife.
Excellent experience with these guys 👍 the office gals are really friendly and Brandon did a wonderful job, was very thorough when he treated my home and yard, and patiently answered all of my questions. Thanks so much, I'll be back!
Pest type: Rodents, Other
Response from the owner · 2 weeks ago
We are thrilled that you are happy with the service we provided! We appreciate you!
T
Tracey B10 reviewsiTotal number of Google reviews Tracey has written across all businesses on Google Maps, not just this one.
Professional, prompt, great communication! We used their services for bat exclusion and Eathan was excellent. he is very knowledgeable and thorough. This company stands behind their work. Highly recommended!!!
Response from the owner · 2 weeks ago
Thank you for the review & for trusting Armed Force Pest Control, Inc., we appreciate you!
A
Aaron Vaars11 reviewsiTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Aaron did a quick weed re-spray for the today. He was here promptly at 7:30 AM when he said he would be and completed the job quickly. Having weeds sprayed a couple times a year has a beautiful result. Very little maintenance on my part the rest of the year. Thanks again Aaron for working hard.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: General pest inspection
Response from the owner · 4 years ago
Thank you so much for this review! It truly means so much to us to know that we are doing things right & making our customers happy. We appreciate your business!
