Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate Asana Spa highly, praising the skilled therapists, relaxing atmosphere, and professional communication during services like massages, facials, and body wraps. While many guests found the pricing reasonable for the quality provided, critical reviews note that some treatments felt superficial or mechanical compared to the cost. Additional complaints describe the facility as basic with limited amenities, and several customers reported issues with billing transparency and refund policies for booking errors.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Bar = this company · dark tick = category median.
566 Google reviews we collected
Phrases our text analysis found in 474 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 474 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’d highly recommend going to this spa my wife loved her massage therapist as well.”
“Not great customer service and would not recommend to anyone traveling.”
“The facilities were modern and clean and the masseuse Melissa was really professional and skilled.”
“super awesome, it was amazing experience and super relaxing and the therapists were great!”
“The worst massage ever”
“It was very reasonable and I got reflexology to help me with my sinuses and I highly recommend.”
“Very overpriced and suspicious.”
“I was slightly nervous with it being my first one and I didn’t know what to expect but she was so professional and welcoming I felt comfortable immediately.”
“Genuinely kind and caring staff, and a tranquil space.”
“AMAZING don’t even explain the wonderful customer service Bri gave us today.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Asana Spa for 8 kinds of job. Pick one to see what they paid and said.
I booked a couples massage for my husbands birthday and everything was very relaxing! 10/10
Facial was one of the best I’ve ever had. Massage was wonderful and healing. The entire staff was warm and kind. I highly recommend Asana Spa.
Yorie & Elena were amazing!!! The best facial and massage I've ever had. Thank you so much!
Great massage! Amazing therapist. She gave an intense and deep massage! The massage was very good.
Excellent service for both my husband and I! Will go back when we return to The Marriott!!
My friend and I booked a service after a convention and we had the most relaxing services (massage and mud wrap) and it was amazing!! This is exactly what we needed!!! I hope to come back again in the future.
| Job | Reviews | Category typical |
|---|---|---|
| Massage therapy | 90 | — |
| Spa packages | 90 | — |
| Facial | 65 | — |
| Massage | 61 | $70–$124 |
| Skin treatments | 22 | $80–$154 |
| Body wraps | 9 | — |
| Body scrub | 9 | — |
| Spa parties | 4 | — |
4.9 ★★★★★ 566 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I booked a couples massage for my husbands birthday and everything was very relaxing! 10/10
Mahalo for your lovely review! We’re so happy you chose Asana Spa to celebrate your husband’s birthday. It’s wonderful to hear that you both enjoyed such a relaxing couples massage. Thank you for the 10/10 recommendation! We look forward to welcoming you both back soon. With warm aloha, The Asana Spa ‘Ohana
Fumi has gifted hands. Soft but firm touch. I feel so good! You must get one!
Mahalo for your wonderful review! We’re so happy to hear that Fumi’s skilled touch made you feel so good and relaxed. We’ll be sure to share your lovely compliments with her! Thank you for recommending Asana Spa, and we hope to welcome you back soon. With warm aloha, The Asana Spa ‘Ohana
Great atmosphere and excellent service. 10 out of 10!!
Mahalo for your wonderful review! We’re delighted to hear that you enjoyed our peaceful atmosphere and excellent service. Thank you for the 10/10 recommendation! We look forward to welcoming you back to Asana Spa soon. With warm aloha, The Asana Spa ‘Ohana
Best massage of my life thank you JAN. Husband LOVED his masseuse Mellisa
Mahalo for your wonderful review! We’re absolutely delighted to hear that Jan gave you the best massage of your life and that your husband also had such a fantastic experience with Melissa. We’ll be sure to share your kind words with both therapists—they’ll be so happy to hear them! Thank you for choosing Asana Spa, and we look forward to welcoming you both back soon! With warm aloha, The Asana Spa ‘Ohana
Very relaxing
Mahalo for your lovely review!
Facial was one of the best I’ve ever had. Massage was wonderful and healing. The entire staff was warm and kind. I highly recommend Asana Spa.
Mahalo for your wonderful review! We’re delighted to hear that you loved your facial and found your massage both healing and relaxing. It’s wonderful to know our team made you feel so welcome and cared for. Thank you for recommending Asana Spa! We look forward to welcoming you back for another rejuvenating experience soon. With warm aloha, The Asana Spa ‘Ohana
Wonderful experience! The massage and environment were very peaceful!
Mahalo for your lovely review! We’re delighted to hear that you enjoyed your massage and found our environment peaceful and relaxing. Thank you for choosing Asana Spa, and we look forward to welcoming you back soon! With warm aloha, The Asana Spa ‘Ohana
Yorie & Elena were amazing!!! The best facial and massage I've ever had. Thank you so much!
Mahalo for your wonderful review! We’re thrilled to hear that Yorie and Elena gave you such an amazing facial and massage experience. We’ll be sure to share your kind words with them! Thank you for choosing Asana Spa, and we look forward to welcoming you back soon. With warm aloha, The Asana Spa ‘Ohana
Such a wonderful relaxing experience. Laura and Yuri were both amazing!
Mahalo for your lovely review! We’re so happy to hear that you had such a relaxing experience and that Laura and Yuri made your visit extra special. We’ll be sure to share your kind words with them! We look forward to welcoming you back to Asana Spa soon. With warm aloha, The Asana Spa ‘Ohana
Simone is the best!!
Mahalo for your lovely review! We’re so happy to hear that Simone made your experience special. We’ll be sure to share your kind words with her! We look forward to welcoming you back to Asana Spa soon. With warm aloha, The Asana Spa ‘Ohana
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
