Analyzing 8,158,3788.2M ReviewsFor 23,06723.1K Experts
Customers frequently praise the speed, professionalism, and effectiveness of stain removal, noting that carpets look and smell fresh after service. Scheduling flexibility and pleasant interactions are also common positive themes. However, some lower-rated reviews criticize poor communication, including unreachable phone lines and broken websites, as well as instances where staff were perceived as rude or failed to adequately treat specific stains.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
325 Google reviews we collected
Phrases our text analysis found in 290 written reviews
How often each topic comes up in the written reviews
We read 290 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great job , i am very happy with all the work they did”
“…s a landline so you can't text, and the website for making an appt is not working.…”
“They were friendly, cordial, efficient andI I am very satisfied!”
“Carpet looks great and quick, professional service!”
“They came out and cleaned my carpet at work and they did some magic 10/10”
“Always a great value and the clean carpet is the best !”
“Very punctual great communication and carpets look new!”
“Excellent job, prompt and dependable!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Best Value Carpet Cleaning for 4 kinds of job. Pick one to see what they paid and said.
They are excellent! They came out and cleaned my carpet at work and they did some magic 10/10
Omg my carpet looks amazing!! Spots are gone, smells fresh!! The guys were amazing and so nice!!
Very good cleaning- very fast! Cleaned up stains that were stuck on for years! Smell and looked great! Very nice and personable service! Will use again!!!
The hard working gentleman from Best Value Carpet Cleaning did an amazing job on my carpets and area rugs!! They were friendly, cordial, efficient andI I am very satisfied! Give them a call
They were great, carpet looks awesome! And very flexible with the time they were able to come.
Carpet is clean as a whistle. Very professional fast service. Will definitely make this a regular. Thank you
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 16 | $170–$334 |
| Carpet steam cleaning | 5 | $170–$334 |
| Pet stain & odor removal | 4 | $139–$354 |
| Area rug cleaning | 3 | $170–$447 |
5.0 ★★★★★ 325 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They are excellent! They came out and cleaned my carpet at work and they did some magic 10/10
Beautiful job!!!!
Great job , i am very happy with all the work they did
Omg my carpet looks amazing!! Spots are gone, smells fresh!! The guys were amazing and so nice!!
Very good cleaning- very fast! Cleaned up stains that were stuck on for years! Smell and looked great! Very nice and personable service! Will use again!!!
The hard working gentleman from Best Value Carpet Cleaning did an amazing job on my carpets and area rugs!! They were friendly, cordial, efficient andI I am very satisfied! Give them a call
Our carpet looks great!
Carpets look great. They even got a paint stain out!
Great job. Very professional.
They were great, carpet looks awesome! And very flexible with the time they were able to come.
Analyzing 8,158,3788.2M ReviewsFor 23,06723.1K Experts
