Home builder · Boise City, ID · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty59−4.1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 46 home buildersiPosition by Experts Score among all companies we track in this category. · better than 24%
4.7★★★★★214 Google reviews · 24 photos
90%five-star reviews
4.87★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Blackrock Homes 4.7 out of 5 based on 214 reviews, with the owner responding to 99% of feedback. Customers frequently praise the quality of construction, attention to detail, and the responsiveness of the sales and building teams during the purchase process. However, a small number of low-star reviews cite concerns regarding long-term structural issues, such as water intrusion and foundation problems, along with complaints about delayed communication regarding warranty requests.
Google rating: 4.7 out of 5 from 214 reviews (90% five-star).
Reviews on this page: 214 Google reviews (192 with written comments, 9 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 7, 2026.
Service: Home Builder serving Boise City, Idaho.
Data from Google, last updated October 26, 2026.
Score profile vs other home builders
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Blackrock HomesHome Builders median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blackrock Homes: 70/100 on this factor. Category median: 89.B
70
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blackrock Homes: 61/100 on this factor. Category median: 86.B
61
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blackrock Homes: 59/100 on this factor. Category median: 93.C
59
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blackrock Homes: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blackrock Homes: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blackrock Homes: 100/100 on this factor. Category median: 75.A
100
Bar = this company · dark tick = category median.
Star ratings
214 Google reviews we collected
4.7of 5
5 stars19390%
4 stars42%
3 stars10%
2 stars31%
1 star136%
Praise vs complaints
Phrases our text analysis found in 192 written reviews
96%praise
Praise28296%
Complaints134%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
94%fair
Great price531%
Reasonable1063%
Overpriced16%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7726%
Quality & results5920%
Speed & response5719%
Would recommend4415%
Communication289%
Price & value207%
Honesty & trust103%
What customers talk about
We read 192 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the beginning, the process was smooth, professional, and straightforward.”
“What followed was a series of actions by Black Rock Homes that I found confusing and unprofessional.”
“I had a great experience working with Blackrock Homes.”
“Shoddy workmanship, poorly designed hvac system, terrible irrigation system and landscaping.”
“Everyone I worked with was helpful, responsive, and willing to answer my questions throughout the home-buying process.”
“They are detailed oriented and provide excellent customer service - we highly recommend Blackrock Homes - (Will and Pete were so awesome to work with too)”
“I definitely would not recommend using Blackrock Homes.”
“He is responsive, communicates well, and is prompt about getting repairs or other work scheduled.”
“Blackrock Homes is provides quality homes at a fair price and very professional to work with.”
“They only installed a few windows , that actually open , to save on costs.”
“I honestly didn’t think I would end up buying a home here in Idaho, but I’m so glad I did.”
People customers mention
Angie19 reviews
Pete13 reviews
Meridian13 reviews
Village12 reviews
Dilmore11 reviews
Kami8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Blackrock Homes for 8 kinds of job. Pick one to see what they paid and said.
Jeff2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Our experience with Blackrock Homes over the years has been tremendous!! We have purchased a few homes from them and continue to appreciate the quality of workmanship they provide in their homes. They are detailed oriented and provide excellent customer service - we highly recommend Blackrock Homes - (Will and Pete…
Eyosias2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had a great experience working with Blackrock Homes. From the beginning, the process was smooth, professional, and straightforward. Everyone I worked with was helpful, responsive, and willing to answer my questions throughout the home-buying process.
I really appreciated the quality of the home, the attention to…
EricLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Love, love, love my new Blackrock home in Skybreak subdivision. The home is built so well, and the amenities are amazing. Blackrock Homes superintendent Jaden, Kami Bryant, and Rachel Flichel with O2 real estate are absolute rockstars! Ours was a tricky sell, buy, and move-in-a-month scenario, and the planning,…
Sovereignreals2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I honestly didn’t think I would end up buying a home here in Idaho, but I’m so glad I did. Choosing Blackrock was a great decision. I really love the quality of the home, the design, and the interior finishes. I also love the potential the area has, and I can’t wait to finish decorating and making it feel like home!
Reasonable priceHome building
Allison4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Just moved in to our new Blackrock home this past week and we’ve been extremely pleased with the quality of the build, the friendliness and availability of the building team, and the added touches they put into our home!
Reasonable price
Cristi12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I am a local agent who had worked with several builders. Blackrock Homes is provides quality homes at a fair price and very professional to work with. I will be recommending them to other buyers in the future.
Our experience with Blackrock Homes over the years has been tremendous!! We have purchased a few homes from them and continue to appreciate the quality of workmanship they provide in their homes. They are detailed oriented and provide excellent customer service - we highly recommend Blackrock Homes - (Will and Pete were so awesome to work with too)
Great company!!!
Response from the owner · 2 weeks ago
Thank you for being a repeat customer, your 5 star review means so much. We appreciate your recommendation.
Eyosias Amare2 reviewsiTotal number of Google reviews Eyosias has written across all businesses on Google Maps, not just this one.
I had a great experience working with Blackrock Homes. From the beginning, the process was smooth, professional, and straightforward. Everyone I worked with was helpful, responsive, and willing to answer my questions throughout the home-buying process.
I really appreciated the quality of the home, the attention to detail, and the effort the team put into making sure everything was taken care of. Buying a home can be stressful, but Blackrock made the experience much easier than I expected
Response from the owner · 2 weeks ago
Thank you for taking time to leave us such a wonderful review. We are happy to hear that you had such a positive experience.
Eric & Kim MurrayLocal Guide · 22 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Love, love, love my new Blackrock home in Skybreak subdivision. The home is built so well, and the amenities are amazing. Blackrock Homes superintendent Jaden, Kami Bryant, and Rachel Flichel with O2 real estate are absolute rockstars! Ours was a tricky sell, buy, and move-in-a-month scenario, and the planning, execution, and ultimate closing was so smooth and effortless! Kami and Rachel are so professional and knowledgeable that it made the whole process seamless!
Response from the owner · 2 weeks ago
Thank you for your 5 star review! We are glad to hear that the process went smoothly.
Sovereignreals2 reviewsiTotal number of Google reviews Sovereignreals has written across all businesses on Google Maps, not just this one.
I honestly didn’t think I would end up buying a home here in Idaho, but I’m so glad I did. Choosing Blackrock was a great decision. I really love the quality of the home, the design, and the interior finishes. I also love the potential the area has, and I can’t wait to finish decorating and making it feel like home!
Price assessment: Reasonable price
Services: Home building
Response from the owner · a month ago
Thank you for your 5 star review! Welcome home!
Allison Freers Pavlisin4 reviewsiTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
Just moved in to our new Blackrock home this past week and we’ve been extremely pleased with the quality of the build, the friendliness and availability of the building team, and the added touches they put into our home!
Price assessment: Reasonable price
Response from the owner · a month ago
Welcome home! Thank you for sharing your experience with us.
Cristi Mcmahan12 reviewsiTotal number of Google reviews Cristi has written across all businesses on Google Maps, not just this one.
I am a local agent who had worked with several builders. Blackrock Homes is provides quality homes at a fair price and very professional to work with. I will be recommending them to other buyers in the future.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a month ago
Cristi, thank you for taking time to leave us a 5 star review. We appreciate your recommendation.
Miranda Keating1 reviewiTotal number of Google reviews Miranda has written across all businesses on Google Maps, not just this one.
Super friendly and engaged staff! You can tell how much they care about the homes and the people! The houses are also beautiful, we love our new home and have all good things to say!
Response from the owner · a month ago
We are so happy to hear that you have all good things to say about your new home. We are grateful for your review.
Mendy BarnesLocal Guide · 18 reviewsiTotal number of Google reviews Mendy has written across all businesses on Google Maps, not just this one.
What a team of professionals that have their systems in place for a smooth transition into your new home. Quality built, and attention to detail. I looked around for quite some time until I found the home I wanted and it’s brand new!
Response from the owner · a month ago
Thank you for noticing our attention to detail. We are grateful that you found what you wanted with Blackrock Homes.
Nathan8 reviewsiTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
I have been fairly happy with my Blackrock home in the Skybreak community. More than anything, it genuinely feels like home. The neighborhood has an intimate, safe, welcoming feel that can be difficult to accomplish in a newer development, and I think Blackrock has done a great job creating that atmosphere.
As with any new build, there have been a few things that needed attention after moving in. What has impressed me is how Blackrock has handled those items. They have accommodated essentially all of my warranty requests and have taken care of them in a timely manner. Jaden, the superintendent, has been especially good to work with. He is responsive, communicates well, and is prompt about getting repairs or other work scheduled. I also appreciate that I have not had to argue or push excessively to have legitimate concerns addressed.
I also think Blackrock does a good job choosing locations and planning their communities with long term value in mind. In Skybreak, the mix of homes and proximity to larger, more expensive homes makes me feel good about the potential for the neighborhood and my investment over time.
Overall, I am very happy with my decision to purchase a Blackrock home and would absolutely recommend them to someone considering one of their communities.
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you for sharing your experience with your new home. We really appreciate your recommendation.
許程凱5 reviewsiTotal number of Google reviews 許程凱 has written across all businesses on Google Maps, not just this one.
