Roofing contractor · Rochester, NY · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty72−2.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 35 window replacement servicesiPosition by Experts Score among all companies we track in this category. · better than 50%
4.9★★★★★487 Google reviews · 23 photos
94%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
89%reviews answered by the owner
$19ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Cameron Roofing holds a 4.9 rating from 487 reviews, with customers frequently praising the company for punctual crews, thorough property cleanup, and clear communication regarding project changes. Services include roof replacements, siding, windows, and skylights, with clients noting competitive pricing and professional workmanship. However, some low-star reviews highlight difficulties in reaching the company by phone for post-installation issues and complaints about unexpected additional charges on final invoices.
Google rating: 4.9 out of 5 from 487 reviews (94% five-star).
Reviews on this page: 487 Google reviews (444 with written comments, 32 with photos).
Owner responses: the business replied to 89% of reviews.
Most recent review: October 21, 2026.
Service: Window Replacement Service serving Rochester, New York.
Data from Google, last updated October 26, 2026.
Score profile vs other window replacement services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Cameron RoofingWindow Replacement Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cameron Roofing: 91/100 on this factor. Category median: 91.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cameron Roofing: 88/100 on this factor. Category median: 89.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cameron Roofing: 72/100 on this factor. Category median: 91.B
72
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cameron Roofing: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cameron Roofing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cameron Roofing: 100/100 on this factor. Category median: 57.A
100
Bar = this company · dark tick = category median.
Star ratings
487 Google reviews we collected
4.9of 5
5 stars45994%
4 stars122%
3 stars31%
2 stars41%
1 star92%
Praise vs complaints
Phrases our text analysis found in 444 written reviews
98%praise
Praise1,17798%
Complaints242%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price1727%
Reasonable4368%
Overpriced12%
Not sure23%
$19k+27% vs typical window replacement services
Middle half of what 43 customers paid ($15k–$28k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude23520%
Quality & results22118%
Would recommend20517%
Speed & response19816%
Price & value16714%
Communication13711%
Honesty & trust383%
What customers talk about
We read 444 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was professional, knowledgeable, and did an amazing job from start to finish!”
“We had an excellent experience with Cameron Roofing installing our new bay window!”
“Cameron roofing is a company that I could not or would not recommend, Very, very poor quality, very, very poor workanship.”
“We couldn’t be happier with the quality of the work and would highly recommend Cameron Roofing!”
“People ask me who did my roof and I strongly recommend they do not use Cameron.”
“A good quote for this basement window project with quick scheduling of the work and completion in one day.”
“Cameron Roofing was not timely in responding to phone calls.”
“Overall, I opted to go with the more expensive quote (from Cameron) and it was worth every penny.”
“We used Cameron Home improvements to get our two layered old roof ripped off and a new roof installed.”
“…mplete tear off, but they finished everything within one work day and explained every increase in price along the way.…”
“As a first time homeowner I was worried about finding an honest company to replace my roof, it’s overwhelming and hard to know who you can trust.”
“Nothing was left lying around.”
People customers mention
Matt16 reviews
Ryan12 reviews
Sean11 reviews
Adam10 reviews
Brian9 reviews
Marty8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Cameron Roofing for 8 kinds of job. Pick one to see what they paid and said.
Amanda2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
My roof needed a bit more work than initially thought, a complete tear off, but they finished everything within one work day and explained every increase in price along the way. The quality of workmanship really cemented that this company is top tier!
Paid $15,000–20,000Reasonable priceRoof installationService not listed
wendy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
A good quote for this basement window project with quick scheduling of the work and completion in one day. They look excellent! I would certainly call Cameron for additional projects, they are responsive, friendly and professional.
Paid $1–5,000Great priceService not listed
Gage13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Highly recommend the team here at Cameron Roofing. Sean was great to work with on the sales side and then the roofing crew was top notch. Ryan the foreman of the roofing crew did a fantastic job walking me through everything and keeping me updated as the job progressed. He even fixed/attended to a few small favors…
Roseann4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We had a complete tear off and new roof installed. Replaced a skylight. During the project some concerns were found with the wood beneath the roofing. The findings and solution were immediately brought to our attention and rectified.
The crew were timely, friendly and very considerate. We would definitely refer…
Mike4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Used Cameron for a large siding project on my house. I am very pleased with the easy and straightforward process, communication, and workmanship. Ryan made the process seamless with straight communication and no upselling. Sean and Hunter were the installers and they were amazing. Even took extreme care to not…
Paid $25,000–30,000Reasonable priceService not listed
Sally1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We hired Cameron because they had their own crew of roofers. It really paid off! The crew were here for 3-4 days and operated like a well oiled machine. They cleaned up everyday! Nothing was left lying around. They were all happy, lots of smiles and jokes and one could tell they were well paid.
As far as the roof…
My roof needed a bit more work than initially thought, a complete tear off, but they finished everything within one work day and explained every increase in price along the way. The quality of workmanship really cemented that this company is top tier!
Price assessment: Reasonable price
Price: $15,000–20,000
Services: Roof installation, Service not listed
Response from the owner · 4 days ago
Thanks for your review as well as your busy. Please keep us in mind for future projects. 🙏🙏🙏
Michelle Demarco7 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
We had an excellent experience with Cameron Roofing installing our new bay window! The team was professional, knowledgeable, and did an amazing job from start to finish! Our new window looks absolutely beautiful and has completely transformed the front of our home. We couldn’t be happier with the quality of the work and would highly recommend Cameron Roofing!
Response from the owner · 4 days ago
Thanks Michelle for your review. We’re glad you were happy with everything Please keep us in mind for any future projects you may have. 🙏🙏🙏
wendy hastings2 reviewsiTotal number of Google reviews wendy has written across all businesses on Google Maps, not just this one.
A good quote for this basement window project with quick scheduling of the work and completion in one day. They look excellent! I would certainly call Cameron for additional projects, they are responsive, friendly and professional.
Price assessment: Great price
Price: $1–5,000
Services: Service not listed
Response from the owner · a week ago
Thanks, Wendy. We appreciate your business and we are happy. You are so satisfied.🙏🙏🙏
Georgie California12 reviewsiTotal number of Google reviews Georgie has written across all businesses on Google Maps, not just this one.
Absolutely top notch workmanship. This crew arrived to start work at sun up and did not stop -- except for lunch -- thus finishing the new roof by late afternoon. Yard was thoroughly cleaned and all materials disposed of properly.
I wish all service was this good.
Price assessment: Reasonable price
Services: Roof installation
Response from the owner · 4 days ago
Thanks Georgie for your review. We’ll be sure to let everyone know how satisfied you are. 🙏🙏🙏
Chelsea Hunter1 reviewiTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
As a first time homeowner I was worried about finding an honest company to replace my roof, it’s overwhelming and hard to know who you can trust. The first person from Cameron that I met was Sean - he is amazing, he educated me on my roof and taught me what to look out for when shopping around for other quotes. Sean is very knowledgeable and answered all of my questions in a timely manner through the whole project. The crew who replaced my roof was led by Adam, they completed my whole project within 2 days, and cleaned up my yard after each day. The crew was kind, efficient, and seemed happy - another indication of a great company. Unfortunately, there was an issue during my project, but the Cameron team was quick to correct it (with no added expense) and stayed in communication throughout. Overall, I opted to go with the more expensive quote (from Cameron) and it was worth every penny. They truly are an honest and reliable company, I would hire them for any further projects and refer them to anyone in need!
Price assessment: Reasonable price
Services: Roof installation
Response from the owner · a week ago
Thanks Chelsea for your review as well as your business. We’re glad everything worked out well. We’ll be sure to send along your praises to Adam and his crew.🙏🙏🙏
Gage Wagorn13 reviewsiTotal number of Google reviews Gage has written across all businesses on Google Maps, not just this one.
Highly recommend the team here at Cameron Roofing. Sean was great to work with on the sales side and then the roofing crew was top notch. Ryan the foreman of the roofing crew did a fantastic job walking me through everything and keeping me updated as the job progressed. He even fixed/attended to a few small favors that I had asked of him. My new roof looks great and it was a much needed full tear off. Great experience all around.
Price assessment: Reasonable price
Price: $15,000–20,000
Services: Roof inspection, Roof installation
Response from the owner · a week ago
Thanks Gage for your business as well as your review. we will be sure to let Ryan and his crew know how satisfied you were.Please keep us in mind for any future projects.
Charles Jackson2 reviewsiTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
We had a complete tear off and new roof installed. Replaced a skylight. During the project some concerns were found with the wood beneath the roofing. The findings and solution were immediately brought to our attention and rectified.
The crew were timely, friendly and very considerate. We would definitely refer Cameron to anyone looking for a professional roofing company.
Price assessment: Reasonable price
Price: $20,000–25,000
Services: Roof installation
Response from the owner · 3 weeks ago
Thanks Roseann for your review and your business. We’re glad you were satisfied with the work. Please keep us in mind for any future projects. 🙏🙏
Brian NorbyLocal Guide · 22 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Great overall experience working with Cameron Roofing. Everyone I interacted with was friendly and answered all of our questions. Reasonable pricing. Would highly recommend!
Response from the owner · 3 weeks ago
We’re happy you were satisfied with everything Brian. We’ll be sure to pass it on to everyone. Please keep us in mind for any future projects. 🙏🙏🙏
Deborah Brundage4 reviewsiTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
I am very pleased with my new roof and the crew was friendly and knowledgeable. The premium quality of the materials with a warranty helped secure my decision with Cameron Roofing.
Services: Roof installation
Response from the owner · 3 weeks ago
Thanks for your review Deborah, as well as your business. We are glad you decided to go with Cameron. Please keep us in mind for any future projects. 🙏🙏
