Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts
Google reviewers rate Courtesy Movers Kansas City 4.9 out of 5 based on 487 reviews, with the owner responding to 66% of them. Customers frequently praise the crews for punctuality, careful handling of furniture, and clear communication during local moves, storage unloads, and piano transports. However, recurring criticisms in lower-rated reviews involve significant delays against scheduled time windows, discrepancies between initial quotes and final bills, and instances of damaged or missing items.
Data from Google, last updated November 9, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
487 Google reviews we collected
Phrases our text analysis found in 437 written reviews
Price verdicts customers left with their Google review
Middle half of what 74 customers paid ($410–$1.1k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 437 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are true professionals--polite, respectful, hardworking, and extremely careful with all of my belongings.”
“They took extra care to make sure everything was handled safely and efficiently, and their friendly attitude made the entire moving process so much ea…”
“…t which had the ESTIMATE (which I thought would be adjusted since he never showed up to give me an in home estimate which it stated in the contract wo…”
“Very happy and would recommend to others for big and small moving jobs.”
“Would not recommend.”
“The crew of 4 that helped us move our furniture back in after replacing all the carpet and installing new wood floors in 4 rooms did a great job.”
“They pointed out two items to us that were damaged on accident, they contacted the owner (Josh) and said he would be in contact with us to fix the issues.”
“Price was reasonable and they took care of moving the items out.”
“Being in the real estate business for many years I have seen many moving companies that don't do as nice of a job and over charge customers.”
“Every one of them introduced himself when they arrived, and they were friendly, respectful, and easy to work with the whole day.”
“I have called and sent a couple of text messages and he has just completely ignored me.”
“It was clear that they genuinely cared about doing a great job.”
“However, being quoted twice as much after the job was done than what was given as the initial estimate is completely inappropriate and dishonest.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Courtesy Movers Kansas City for 8 kinds of job. Pick one to see what they paid and said.
Overall the move went well. Showed up on time and moved everything without much issue. Kyle was specifically helpful and good to work with. One of the workers did smell like weed and even though the price per hour seemed reasonable, I expected and budgeted for a 5-6 hour move and it ended up taking 8 hours for a 3…
Highly recommend. The movers were accommodating, friendly, careful and courteous. Scheduling the move was easy and straightforward. No surprises. These guys get it done.
David, Dayshawn, and Darrion are the best movers I've worked with. They were friendly, knowledgeable, personable, energetic and respectful. They took care of my belongings and ensured they were not damaged. They worked hard from start to finish and conquered any challenged they faced. Great team work!!!
They were amazing! One thing that makes them good versus other companies is they prioritize protecting your stuff as well as your house. Will definitely be using them again. Special thanks to Deshaun and Darrion for pushing hard and getting after.
Darion, David, Deshawn, and Kyle were fantastic. Every one of them introduced himself when they arrived, and they were friendly, respectful, and easy to work with the whole day. Cool and collected, and you could tell they actually enjoy what they do that's what it's all about. They were genuinely grateful for the…
If there 10 stars I’d give them 10, that is how impressed we are to use Courtesy Movers LLC! From the ease of scheduling to accuracy of the quote, the three men that came to do our move worked their tails off! They were pleasant and professional and each one of them made us feel comfortable and assured the move…
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 55 | $569–$1.5k |
| Senior moving | 30 | $556–$1.6k |
| Oversized-item moving | 25 | $228–$687 |
| Small furniture moving | 15 | $271–$840 |
| In-state moving | 12 | $805–$2.3k |
| Furniture disassembly | 9 | $566–$1.2k |
| Furniture assembly | 9 | $271–$1.0k |
| Moving-related packing | 7 | $478–$1.6k |
4.9 ★★★★★ 487 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very communicative, on time and great attitudes! All 3 men worked hard!
Hi, Clancey. Thank you so much for leaving us a stellar review!
The crew of 4 that helped us move our furniture back in after replacing all the carpet and installing new wood floors in 4 rooms did a great job. Helped us put pads on the bottoms of everything going on the hardwood floors. Paid great attention to protecting our walls which were all just painted as well. Very happy and would recommend to others for big and small moving jobs. They also had a guy who was certified for our Sleep number bed as well.
Hi, Ken. Your feedback is highly appreciated. Thank you for the review!
Overall the move went well. Showed up on time and moved everything without much issue. Kyle was specifically helpful and good to work with. One of the workers did smell like weed and even though the price per hour seemed reasonable, I expected and budgeted for a 5-6 hour move and it ended up taking 8 hours for a 3 bedroom home. Seemed to take longer than it should have and saw several times that they were sitting down or on their phones. One specific time 3 were on their phones while Kyle was the only one working. I am torn if I would recommend to a friend, but in the end we moved.
Hi, Justin. We are thrilled to learn that you had a positive experience with us!
Fabulous company. Professional, careful, and friendly. The best!!
Hi, John. Thank you so much for leaving us a stellar review!
I had an excellent experience with Josh and Courtesy Movers LLC! Darion, David, and Kyle were outstanding from start to finish. They are true professionals--polite, respectful, hardworking, and extremely careful with all of my belongings. They took extra care to make sure everything was handled safely and efficiently, and their friendly attitude made the entire moving process so much easier and less stressful. It was clear that they genuinely cared about doing a great job. A huge "Thank You" to the whole team for going above and beyond! I highly recommend Courtesy Movers to anyone looking for a professional, reliable, and courteous moving company. They truly deserve TEN stars!!
Hi, Angela. Your feedback is highly appreciated. Thank you for the review!
Highly recommend. The movers were accommodating, friendly, careful and courteous. Scheduling the move was easy and straightforward. No surprises. These guys get it done.
Hi, Simple. We appreciate the kind words and are glad we could provide you with a positive experience!
Quick and professional!!!
Hi, Sean. Thanks for taking the time to share your positive experience. We truly appreciate it!
This was the easiest move ever, thanks to Courtesy Movers! They arrived on time, took very good care of my mother’s possessions. And were very helpful in placing the furniture where we wanted it. I recommend courtesy movers to anyone who is moving.
Hi, Barb. We are thrilled to learn that you had a positive experience with us!
Josh and crew were awesome. Timely, respectful, used the utmost care with our furniture. Can’t say enough about them.
Hi, Katie. Thank you so much for leaving us a stellar review!
This move was #4 this year, wouldn’t use anyone else.
Hi, Joyce. Your feedback is highly appreciated. Thank you for the review!
Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts
