You have a so-called animal clinic every time I asked the price went up and up and up and up quoted a price and then it went up $75 no thank you

CR Grooming
CR Grooming at a glance
Google reviewers rate CR Grooming 4.7 out of 5 based on 144 reviews, with the owner responding to only 3 percent of comments. Customers frequently praise the friendly staff, reasonable pricing, and punctual appointment scheduling for services like full grooms and nail trims. Positive feedback highlights the use of report cards and photos, as well as the calm demeanor of pets after visits. Criticisms focus on unreturned phone messages, unexpected price increases during appointments, and instances of pet injury or dissatisfaction with specific grooming cuts.
- Google rating: 4.7 out of 5 from 144 reviews (84% five-star).
- Reviews on this page: 144 Google reviews (95 with written comments, 12 with photos).
- Owner responses: the business replied to 3% of reviews.
- Most recent review: September 5, 2026.
- Service: Pet Service serving Cedar Rapids, Iowa.
Data from Google, last updated November 2, 2026.
Score profile vs other pet services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
144 Google reviews we collected
- 5 stars12184%
- 4 stars1410%
- 3 stars11%
- 2 stars11%
- 1 star75%
Praise vs complaints
Phrases our text analysis found in 95 written reviews
- Praise9697%
- Complaints33%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price350%
- Reasonable350%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude3737%
- Quality & results3030%
- Price & value1111%
- Speed & response99%
- Would recommend99%
- Communication33%
What customers talk about
We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is always very friendly and they follow our wishes to the letter!”
“These folks always do a great job with our dog,Maggie.”
“We have taken two pups here, and they do a great job at a reasonable price.”
“I think itd getting very expensive but still like going there.”
“We had our first experience with CR Grooming yesterday and it was wonderful - and they got us in so quickly!”
“I'll definitely be returning and would highly recommend them to other pet owners looking for quality grooming with a purpose.”
“Compared to other groomers that we've been to, CR Grooming was exceptional - communicative, helpful, knowledgable, pricing, etc.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired CR Grooming for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
You have a so-called animal clinic every time I asked the price went up and up and up and up quoted a price and then it went up $75 no thank you
Finally found a dog spa that handles doodles with care! CR Grooming did an incredible job on our pup’s first full service groom!
Our pup is a huge part of our live as seniors. We are tickled he had such a great time today. He looks amazing. We picked up a calm n happy pup. Thanks, GeorgeE n his human parents.
These folks always do a great job with our dog,Maggie.The staff is always very friendly and they follow our wishes to the letter!
I recently took my dog to CR Grooming for the first time and was thoroughly impressed! The staff was friendly and professional, making both me and my pet feel comfortable throughout the entire visit. My dog came out looking fantastic - clean, well-trimmed, and happy. What makes this place even more special is that…
We had our first experience with CR Grooming yesterday and it was wonderful - and they got us in so quickly! Compared to other groomers that we've been to, CR Grooming was exceptional - communicative, helpful, knowledgable, pricing, etc. The cherry on top was the "Report Card" we received after the appointment -…
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 7 | — |
| Dog nail trimming | 3 | — |
| Dog ear cleaning | 2 | — |
Compare with
Photos
Customer reviews
4.7 ★★★★★ 144 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Finally found a dog spa that handles doodles with care! CR Grooming did an incredible job on our pup’s first full service groom!
- Price assessment: Reasonable price
- Services: Dog grooming, Dog nail trimming
Love staff
- Price assessment: Great price
- Services: Dog ear cleaning, Dog anal gland expression, Dog grooming
Great staff that takes pride in what they're doing.
Our pup is a huge part of our live as seniors. We are tickled he had such a great time today. He looks amazing. We picked up a calm n happy pup. Thanks, GeorgeE n his human parents.
- Price assessment: Great price
- Services: Dog grooming
These folks always do a great job with our dog,Maggie.The staff is always very friendly and they follow our wishes to the letter!
- Services: Dog grooming, Dog nail trimming
I recently took my dog to CR Grooming for the first time and was thoroughly impressed! The staff was friendly and professional, making both me and my pet feel comfortable throughout the entire visit. My dog came out looking fantastic - clean, well-trimmed, and happy. What makes this place even more special is that they support a local non-profit organization. It's wonderful to know that my money is not only getting great service but also helping a good cause. I'll definitely be returning and would highly recommend them to other pet owners looking for quality grooming with a purpose.
We had our first experience with CR Grooming yesterday and it was wonderful - and they got us in so quickly! Compared to other groomers that we've been to, CR Grooming was exceptional - communicative, helpful, knowledgable, pricing, etc. The cherry on top was the "Report Card" we received after the appointment - such a cute touch! We will definitely be using CR Grooming from here on out.
I love this place. My dog is always so excited when we get her nails done there. Everyone there is awesome. Their prices are VERY reasonable
They kicked me out because I have a chronic illness was in the hospital a lot and had to cancel appointment's.
Business details
- Address: 1823 16th Ave SW, Cedar Rapids, IA 52404
- Phone: (319) 320-2282
- Website: cedarruncompany.com
- Service area: Cedar Rapids, IA




