Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

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Dr. Pest

Pest control service · Newport Beach, CA · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 46 bee removal servicesPosition by Experts Score among all companies we track in this category. · better than 91%
5.0 ★★★★★ 108 Google reviews · 1 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review
📞 Call (949) 807-0175Request a call backWebsite ↗

Dr. Pest at a glance

Google reviewers rate Dr. Pest five out of five stars based on 108 reviews, noting that the owner responds to all feedback. Customers frequently cite effective removal of pests like termites, rodents, and bedbugs, along with friendly technicians and competitive pricing. The family-owned business is praised for its efficiency, communication, and ability to answer questions, with no recurring criticisms evident in the provided excerpts.

  • Google rating: 5.0 out of 5 from 108 reviews (99% five-star).
  • Reviews on this page: 108 Google reviews (92 with written comments).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Bee Removal Service serving Newport Beach, California.

Data from Google, last updated October 26, 2026.

Score profile vs other bee removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability98Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 99 (median 94)Reliability: 98 (median 92)Value: 100 (median 100)Momentum: 100 (median 100)
Dr. PestBee Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dr. Pest: 99/100 on this factor. Category median: 94.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dr. Pest: 98/100 on this factor. Category median: 92.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dr. Pest: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dr. Pest: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–

Bar = this company · dark tick = category median.

Star ratings

108 Google reviews we collected

  • 5 stars10799%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 92 written reviews

  • Praise85100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1292%
  • Reasonable18%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results4148%
  • Would recommend1720%
  • Staff & attitude911%
  • Speed & response911%
  • Price & value67%
  • Honesty & trust22%
  • Communication11%

What customers talk about

We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “great service and it’s a small family owned business!”
  • “Erik is always the best i highly recommend Doctor Pest!”
  • “The service is always so amazing, the techs are very friendly”
  • “They do my termites every year and a great price and are always efficient.”
  • “Mike gave me a free estimate with a professional and respectful service.”
  • “Erik was honestly great and cleared out all of my spiders along with the webs.”
  • “Erik walked me through everything and and took care of all my spider problems for a great price”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Dr. Pest for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

Eliel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good service. Felt taken care of and all my questions were answered. 100% would come back.

Bravo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a great experience with the company and would recommend for anyone in need of Pest services.

Jesus6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had bedbugs at my place for about 5 months and they sat me down with a plan and got rid of them.

ProdigyDarkYT1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Service was amazing ,never have had any insect's ever-since would recommend to everyone

Jamouri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This company has excellent service and great responsive skills I would definitely recommend they’re services.

Christo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very satisfied with the service. Solved my problems and the technician was really nice and truly cared about my home! Would certainly recommend.

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination6$60–$148
Rodent extermination5$79–$246
Termite inspection4$125–$214
Cockroach extermination2$65–$182
Ant extermination2$58–$199
Termite extermination2$214–$426

Compare with

Photos

Customer reviews

5.0 ★★★★★ 108 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
jay S1 reviewTotal number of Google reviews jay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have not had spiders or ants in months now!

  • Price assessment: Great price
  • Services: Spider extermination, Cockroach extermination, Ant extermination
Response from the owner · 3 days ago

Hi Jay. Thank you for sharing your experience with us. We are so pleased to hear that you are no longer having any ant or spider issues! Another success story. Wooohoooo! We appreciate your business.

Josiah Or1 reviewTotal number of Google reviews Josiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They have been great!

  • Price assessment: Great price
  • Services: Rodent extermination
Response from the owner · 3 days ago

Hi Josiah. We are grateful for the positive feedback. Thank you for trusting Dr Pest to be your pest control provider. We appreciate having you as a customer!

Jarren Rosadini3 reviewsTotal number of Google reviews Jarren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The inspection and pricing for termites was awesome thank you!!

  • Price assessment: Great price
  • Services: Rodent extermination, Termite inspection
Response from the owner · 3 days ago

Hi Jarren. We are glad that our service and pricing for termites met your expectations. Thank you for giving Dr Pest the opportunity to treat your home. Great review!

sparky3 reviewsTotal number of Google reviews sparky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always great service!

  • Price assessment: Great price
  • Services: Spider extermination, Cockroach extermination
Response from the owner · 3 days ago

Hi Sparky. We are flattered by your wonderful review. Thank you for the kind words and great feedback!

Abood Habib4 reviewsTotal number of Google reviews Abood has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Erik got rid of all my spiders he’s been so great

  • Price assessment: Great price
  • Services: Spider extermination
Response from the owner · 3 days ago

Hi Abood. Erik is thrilled to receive such a wonderful review regarding his efforts! On behalf of the Dr Pest team, thank you for sharing your experience with us!

Luke Hensley1 reviewTotal number of Google reviews Luke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The service is always so amazing, the techs are very friendly

  • Services: Termite extermination, Spider extermination
Response from the owner · 3 weeks ago

Hi Luke. Thank you very much for your kind review. We appreciate your business and look forward to servicing your pest control needs in the future.

Ryan Perez2 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

At newport they got rid of my infestation. Did an amazing job!!

Response from the owner · 3 weeks ago

Hi Ryan. So pleased to hear that our team was successful in eradicating the infestation. We are grateful for the wonderful review!

Natalia Molinares1 reviewTotal number of Google reviews Natalia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic customer service!

  • Price assessment: Great price
  • Services: Rodent extermination, Termite inspection
Response from the owner · 3 weeks ago

Hi Natalia. Thank you for mentioning that you were happy with our customer service. We pride ourselves on being customer focused. We truly appreciate you sharing your good experience with us.

Arlene Trejo1 reviewTotal number of Google reviews Arlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

great service and it’s a small family owned business!

  • Services: Spider extermination, Ant extermination
Response from the owner · 3 weeks ago

Hi Arlene. Yes, we are local and family-owned and so proud to serve our community here in Newport Beach. Thank you for your kind words and wonderful feedback.

Isabella Tellez2 reviewsTotal number of Google reviews Isabella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Justin got me a great price on termite fumigation!

  • Price assessment: Great price
  • Services: Termite extermination
Response from the owner · 3 weeks ago

Hi Isabella. Love hearing that we took care of your termite problem! We will take that win every day! Thank you for sharing your experience with us.

Dr. Pest on Google Maps →

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