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Engage Perfect Cleaning

House cleaning service · Pasco, WA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 84 move-in/move-out cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 94%
5.0 ★★★★★ 68 Google reviews · 16 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
65%reviews answered by the owner
$324typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Engage Perfect Cleaning at a glance

Google reviewers rate Engage Perfect Cleaning five out of five stars based on sixty-eight reviews, with the owner responding to sixty-five percent of them. Customers frequently describe the service as thorough, professional, and reliable for both residential and commercial cleaning needs. Recurring themes include punctuality, attention to detail, flexible scheduling, and clear communication regarding supplies. No common criticisms appear in the provided excerpts, as all listed reviews are five-star ratings.

  • Google rating: 5.0 out of 5 from 68 reviews (100% five-star).
  • Reviews on this page: 68 Google reviews (62 with written comments, 1 with photos).
  • Owner responses: the business replied to 65% of reviews.
  • Most recent review: October 12, 2026.
  • Service: Move-In/Move-Out Cleaning Service serving Pasco, Washington.

Data from Google, last updated November 6, 2026.

Score profile vs other move-in/move-out cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability97Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 99 (median 92)Reliability: 97 (median 89)Craft & service: 99 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)
Engage Perfect CleaningMove-In/Move-Out Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Engage Perfect Cleaning: 99/100 on this factor. Category median: 92.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Engage Perfect Cleaning: 97/100 on this factor. Category median: 89.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Engage Perfect Cleaning: 99/100 on this factor. Category median: 97.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Engage Perfect Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Engage Perfect Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 76.–
–

Bar = this company · dark tick = category median.

Star ratings

68 Google reviews we collected

  • 5 stars68100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 62 written reviews

  • Praise118100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1053%
  • Reasonable842%
  • Overpriced00%
  • Not sure15%
$324+35% vs typical move-in/move-out cleaning services

Middle half of what 12 customers paid ($214–$448) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results3631%
  • Would recommend2723%
  • Staff & attitude2521%
  • Speed & response1311%
  • Price & value76%
  • Communication65%
  • Honesty & trust43%

What customers talk about

We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “We are very happy with their service after 6 months of great work.”
  • “I am gratefully happy And would recommend them to anyone and everyone!”
  • “We love the team that comes every week, they're amazing, flexible and so kind!”
  • “They were timely, efficient, friendly, and clearly take immense pride in their work.”
  • “Reasonable price, courteous and extremely thorough personnel.”
  • “The communication is to notch, we are very pleased!”
  • “Maria and her team are professional, respectful, and totally trustworthy.”

People customers mention

  • Maria 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Engage Perfect Cleaning for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The staff was efficient and professional. Their work was exceptional. I highly recommend.

Paid $500+Great priceDeep clean
Mikki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Maria and her team have been cleaning our home for a year and we are very happy with them. The house sparkles when they’re done! We have 3 rescued indoor cats and their safety is my top concern with anyone going in and out of our home. We appreciate the care they take with our home and with working around the cats. We highly recommend their services!

Paid $200–250Reasonable priceStandard cleaning
Suzy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have used several cleaning crews over the last 10 years, always in search of the perfect one. The first time I used Engage Perfect Cleaning, I knew I had finally found the perfect team! Maria and her team are professional, respectful, and totally trustworthy. I am gratefully happy And would recommend them to anyone and everyone!!

Paid $200–250Great priceStandard cleaning
Gayle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We use Engage Perfect Cleaning and have been very pleased with their attention to detail and willingness to work with our schedule. I recommend their services and I’m a neat freak so that says a lot! Maria is great to work with.

Paid $350–400Reasonable priceMoving-related cleaningGeneral housekeepingDeep clean
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The house was immaculate. The staff were so friendly easy to work with. Would definitely bring back again🥰

Paid $300–350Great priceDeep clean
Marc6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Engage Pergect Cleaning is exactly that perfect. I would highly recommend there services especially if you have a dog! They same me so much time and do an incredible job!

Paid $100–150Great priceGeneral housekeeping

Photos

Customer reviews

5.0 ★★★★★ 68 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lisa Godwin9 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have used Engage a number of times for our Elijah Family Homes units and we have never been disappointed. They do amazing work.

Response from the owner · 8 months ago

Thank you 😊

Debra Buck11 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love the team that comes every week, they're amazing, flexible and so kind! Will absolutely recommend!

  • Price assessment: Great price
  • Services: General housekeeping
Karen Crisp10 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff was efficient and professional. Their work was exceptional. I highly recommend.

  • Price assessment: Great price
  • Price: $500+
  • Services: Deep clean
Response from the owner · 2 months ago

Karen 😊 we truly appreciate your kind words and recommendation. Thank you for trusting us with your home.

Don SpindleLocal Guide · 21 reviewsTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly, Curtious , great job

  • Price assessment: Reasonable price
  • Price: $300–350
  • Services: Standard cleaning, General housekeeping
Response from the owner · 5 months ago

Don thank you so much for taking the time to write a review and the wonderful 5 stars

Lindsay BestLocal Guide · 17 reviewsTotal number of Google reviews Lindsay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve had other cleaners before and we typically cancel service when quality starts to slide. We appreciate the Engage team for their reliability, consistency, and professionalism. We are very happy with their service after 6 months of great work.

Response from the owner · 7 months ago

Thank you so much, Lindsay! We truly appreciate your kind words, and trust in your our team😊

tim rosenthal3 reviewsTotal number of Google reviews tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maria and her crew did an amazing job with the cleaning of my home. Thank you so much for your great service!

Response from the owner · a year ago

Thank you Tim 😊 for trusting us

Mikki Gaddis3 reviewsTotal number of Google reviews Mikki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maria and her team have been cleaning our home for a year and we are very happy with them. The house sparkles when they’re done! We have 3 rescued indoor cats and their safety is my top concern with anyone going in and out of our home. We appreciate the care they take with our home and with working around the cats. We highly recommend their services!

  • Price assessment: Reasonable price
  • Price: $200–250
  • Services: Standard cleaning
Response from the owner · 8 months ago

Thank You, Mikki! We truly appreciate trusting us with your home for the past year and we try our best prioritizing safety for your sweet cat pets.

Suzy Dina10 reviewsTotal number of Google reviews Suzy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used several cleaning crews over the last 10 years, always in search of the perfect one. The first time I used Engage Perfect Cleaning, I knew I had finally found the perfect team! Maria and her team are professional, respectful, and totally trustworthy. I am gratefully happy And would recommend them to anyone and everyone!!

  • Price assessment: Great price
  • Price: $200–250
  • Services: Standard cleaning
Response from the owner · 8 months ago

Suzy, this absolutely made our day! Thank you for welcoming us into your home and trusting our team. We are grateful for amazing clients like you and look forward to serving you for years to come😊

Sydney Holland3 reviewsTotal number of Google reviews Sydney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maria and her team were amazing when cleaning the house I had on the market!

  • Price assessment: Reasonable price
  • Price: $400–450
Response from the owner · 8 months ago

Thank you so much, Sydney! It truly means a lot that you trusted or team to get your home market ready.😊

Donald Jones5 reviewsTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Reasonable price, courteous and extremely thorough personnel.

  • Price assessment: Reasonable price
  • Price: $100–150
  • Services: Standard cleaning
Response from the owner · 8 months ago

Thank You 😊 we are grateful for the opportunity to take care of your home and your feedback means a lot to our team.

Engage Perfect Cleaning on Google Maps →

Business details