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Gadget Repair

Electronics repair shop · Greer, SC · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 47 apple repair servicesPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 125 Google reviews · 13 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Nov 2026latest review

Gadget Repair at a glance

Customers consistently describe the shop as providing fast, same-day or next-day repairs for devices like game consoles, tablets, and phones. Reviewers frequently note reasonable pricing, professional communication, and the technician's ability to explain the repair process clearly. One lower-rated review mentioned a two-month turnaround for an unfixable item and a lack of proactive status updates, though the customer was not charged for the failed repair.

  • Google rating: 5.0 out of 5 from 125 reviews (99% five-star).
  • Reviews on this page: 125 Google reviews (111 with written comments, 6 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Apple Repair Service serving Greer, South Carolina.

Data from Google, last updated November 2, 2026.

Score profile vs other apple repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability99Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 99 (median 92)Reliability: 99 (median 91)Value: 100 (median 99)Momentum: 100 (median 100)
Gadget RepairApple Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gadget Repair: 99/100 on this factor. Category median: 92.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gadget Repair: 99/100 on this factor. Category median: 91.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gadget Repair: 100/100 on this factor. Category median: 99.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gadget Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
–

Bar = this company · dark tick = category median.

Star ratings

125 Google reviews we collected

  • 5 stars12499%
  • 4 stars00%
  • 3 stars11%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 111 written reviews

  • Praise19098%
  • Complaints32%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3170%
  • Reasonable1330%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Price & value4121%
  • Speed & response4021%
  • Staff & attitude3518%
  • Would recommend3418%
  • Quality & results2513%
  • Honesty & trust126%
  • Communication63%

What customers talk about

We read 111 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Always reasonable in price, knowledgeable and timely.”
  • “They did the work quickly and to a high standard, using good materials—and at a great price!”
  • “Very kind, explains things well and does not cost an arm and a leg!”
  • “If you need any soldering help or tablet or game console repair look no further?”
  • “Top notch service, Very reasonable price, WOULD HIGHLY RECOMMEND”
    “I took my son’s Xbox thinking the HDMI port was damaged.”
  • “The only place where I can trust and believe that my phone(or any device)will ACTUALLY get fixed.”
  • “Looked at the phone, listened to my slightly frantic explanation about the sippy cup incident and the assumed internal apocalypse.”

People customers mention

  • Xbox 7 reviews
  • Eric 6 reviews
  • Erick 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Gadget Repair for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

KymLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 19 hours ago★★★★★

Always reasonable in price, knowledgeable and timely. I appreciate Erick each time we are in need of his services.

Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Needed help with a usbc charging port on a tablet that was broken. Fixed the part and it works great!!! Price was super reasonable!! If you need any soldering help or tablet or game console repair look no further? Saved me from having to ditch the tablet. Thank you!!!

Great priceTablet repair
Jesse8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Erick is the best! Very kind, explains things well and does not cost an arm and a leg!

Great priceTablet repair
Aundreus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This guy is amazing!! Truly one of a kind. Helped me out when I was in a pinch and was super nice!!

Слава5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They did the work quickly and to a high standard, using good materials—and at a great price!

Great price
Alfonzo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The service here was magnificent! I found this place for the location and I'm so glad I did. I definitely will return for any digital issues!

Great priceTablet repair

Photos

Customer reviews

5.0 ★★★★★ 125 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kym ElyLocal Guide · 21 reviewsTotal number of Google reviews Kym has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always reasonable in price, knowledgeable and timely. I appreciate Erick each time we are in need of his services.

Brian Kopacz4 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Needed help with a usbc charging port on a tablet that was broken. Fixed the part and it works great!!! Price was super reasonable!! If you need any soldering help or tablet or game console repair look no further? Saved me from having to ditch the tablet. Thank you!!!

  • Price assessment: Great price
  • Services: Tablet repair
Leroy BraggLocal Guide · 85 reviewsTotal number of Google reviews Leroy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Top notch service, Very reasonable price, WOULD HIGHLY RECOMMEND

  • Price assessment: Great price
  • Services: Service not listed
JJ ScottLocal Guide · 25 reviewsTotal number of Google reviews JJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy buen servicio atento y profesional

  • Price assessment: Reasonable price
  • Services: Service not listed
Jesse8 reviewsTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Erick is the best! Very kind, explains things well and does not cost an arm and a leg!

  • Price assessment: Great price
  • Services: Tablet repair
Susan Sentell10 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional. Fast service.

  • Price assessment: Great price
  • Services: Service not listed
Aundreus Basnight Jr2 reviewsTotal number of Google reviews Aundreus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This guy is amazing!! Truly one of a kind. Helped me out when I was in a pinch and was super nice!!

Слава Черба5 reviewsTotal number of Google reviews Слава has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did the work quickly and to a high standard, using good materials—and at a great price!

  • Price assessment: Great price
Alfonzo Littlejohn2 reviewsTotal number of Google reviews Alfonzo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The service here was magnificent! I found this place for the location and I'm so glad I did. I definitely will return for any digital issues!

  • Price assessment: Great price
  • Services: Tablet repair
ArcticRedRanger10 reviewsTotal number of Google reviews ArcticRedRanger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gadget Repair did an excellent job fixing my PS5. They had it repaired and ready for me in less than a day, and the price was very reasonable. Erick Zavala was professional and helpful, and the customer service was great from start to finish. 10 out of 10, I'd definitely recommend Gadget Repair to anyone needing console repair.

Gadget Repair on Google Maps →

Business details