iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 98 home inspectorsiPosition by Experts Score among all companies we track in this category. · better than 56%
5.0★★★★★559 Google reviews · 3 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate HomeTeam Inspection Service five stars based on 559 reviews, frequently praising the team for thoroughness, punctuality, and clear communication of findings. Clients often note that detailed written reports with photos help them understand property issues and make informed decisions. However, a few low-star reviews criticize missed defects leading to costly repairs and dispute additional fees charged when utilities were unavailable during inspections.
Google rating: 5.0 out of 5 from 559 reviews (98% five-star).
Reviews on this page: 559 Google reviews (411 with written comments).
Owner responses: the business replied to 70% of reviews.
Most recent review: October 17, 2026.
Service: Home Inspector serving Burnet, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other home inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
HomeTeam Inspection ServiceHome Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeTeam Inspection Service: 98/100 on this factor. Category median: 98.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeTeam Inspection Service: 96/100 on this factor. Category median: 97.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeTeam Inspection Service: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeTeam Inspection Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeTeam Inspection Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.HomeTeam Inspection Service: 85/100 on this factor. Category median: 88.A
85
Bar = this company · dark tick = category median.
Star ratings
559 Google reviews we collected
5.0of 5
5 stars55098%
4 stars61%
3 stars10%
2 stars00%
1 star20%
Praise vs complaints
Phrases our text analysis found in 411 written reviews
99%praise
Praise87799%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price646%
Reasonable754%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results24928%
Staff & attitude22125%
Speed & response14316%
Would recommend13315%
Communication9911%
Honesty & trust192%
Price & value182%
What customers talk about
We read 411 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was responsive, prompt, thorough, and courteous.”
“They were efficient, thorough, professional and such a delight to work with.”
“We were in a bind with an extremely compressed timeline and Chuck was so responsive and professional.”
“Wonderful team n great people I will recommend to anyone who needs home inspection”
“I would not recommend their services at all.”
“They provided clear explanations and a detailed written report with pictures.”
“They took the time to answer all of our questions and were genuinely happy to help us understand the home inside and out.”
“Did what they said they’d do, honest and frank (dealt with a lot of them over the years) and fair pricing.”
People customers mention
Joel48 reviews
Chuck48 reviews
Austin23 reviews
Gary8 reviews
Chenoweth5 reviews
Inspections5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired HomeTeam Inspection Service for 1 kind of job. Pick one to see what they paid and said.
Arlene8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The team was responsive, prompt, thorough, and courteous. They provided clear explanations and a detailed written report with pictures. I highly recommend them.
Reasonable price
JGuthrie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Did a really great job. He checked everything very thoroughly for us. Helped us decide to buy or not. This is the second time we have used him to inspect a home. Very pleased with his work.
Great price
Cindy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Chuck and Joel are amazing! They were efficient, thorough, professional and such a delight to work with. We have all the confidence in the world with them.
Great price
Alfredo8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Wonderful team n great people I will recommend to anyone who needs home inspection
Chris3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Chuck and Joel came out to inspect a new home purchase in Round Rock, and they were amazing. The inspection took a couple of hours, and we arrived toward the end to get the rundown from them. They walked us through every potential issue, explained the severity of each finding, and provided practical recommendations…
Reasonable price
SandiLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Chuck is absolutely wonderful and knows his stuff! His inspection was thorough and detailed. We were in a bind with an extremely compressed timeline and Chuck was so responsive and professional. I highly recommend HomeTeam for your inspection needs. If this review was limited to one word it would be TRUST. Thank you Chuck!
The team was responsive, prompt, thorough, and courteous. They provided clear explanations and a detailed written report with pictures. I highly recommend them.
Price assessment: Reasonable price
Response from the owner · a week ago
Hello, Arlene! Thank you for your wonderful feedback. We're glad to hear that our team's responsiveness and thoroughness met your expectations. Providing clear explanations and detailed reports is part of our commitment to delivering peace of mind. We appreciate your recommendation!
JGuthrie5 reviewsiTotal number of Google reviews JGuthrie has written across all businesses on Google Maps, not just this one.
Did a really great job. He checked everything very thoroughly for us. Helped us decide to buy or not. This is the second time we have used him to inspect a home. Very pleased with his work.
Price assessment: Great price
Response from the owner · 3 months ago
Thank you! We're pleased to know that our comprehensive inspection was helpful in your decision-making process. Our team is committed to delivering excellent experiences. We appreciate your feedback!
Cindy Bryant5 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Chuck and Joel are amazing! They were efficient, thorough, professional and such a delight to work with. We have all the confidence in the world with them.
Price assessment: Great price
Response from the owner · a week ago
Hello Cindy, we appreciate your kind words! It's fantastic to know that Chuck and Joel's professionalism and thoroughness gave you peace of mind. Thank you for trusting us!
Alfredo Segovia8 reviewsiTotal number of Google reviews Alfredo has written across all businesses on Google Maps, not just this one.
Wonderful team n great people I will recommend to anyone who needs home inspection
Response from the owner · 2 weeks ago
Hello, Alfredo! We appreciate your fantastic feedback about our team. It's great to know you'd recommend us for home inspections. Our goal is to ensure peace of mind and confidence in our services. Thank you!
Chris Davis3 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Chuck and Joel came out to inspect a new home purchase in Round Rock, and they were amazing. The inspection took a couple of hours, and we arrived toward the end to get the rundown from them. They walked us through every potential issue, explained the severity of each finding, and provided practical recommendations for repairs and maintenance. What really stood out was how patient, knowledgeable, and thorough they were. They took the time to answer all of our questions and were genuinely happy to help us understand the home inside and out.Their report was detailed, easy to follow, and gave us confidence that we knew exactly what we were buying. If you're looking for a home inspection company that is professional, honest, and incredibly thorough, I highly recommend Chuck and Joel!
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Thank you, Chris, for sharing your experience! We're glad Chuck and Joel's detailed inspection and patient explanations gave you confidence in your new home. Our team is committed to providing excellent service, and your recommendation means a lot to us!
Sandi CoughlinLocal Guide · 8 reviewsiTotal number of Google reviews Sandi has written across all businesses on Google Maps, not just this one.
Chuck is absolutely wonderful and knows his stuff! His inspection was thorough and detailed. We were in a bind with an extremely compressed timeline and Chuck was so responsive and professional. I highly recommend HomeTeam for your inspection needs. If this review was limited to one word it would be TRUST. Thank you Chuck!
Response from the owner · 3 weeks ago
Thank you, Sandi, for your glowing review! We're delighted that Chuck's detailed inspection and professionalism provided you with peace of mind. Your trust in HomeTeam Inspection Service is invaluable!
Jack MorrisonLocal Guide · 12 reviewsiTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Great inspection but explained what was important and what was not. I have been involved in over 30 sales of houses and these were the best I have ever encountered.
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Hello Jack, thank you for your wonderful feedback! We're glad to hear that our inspection stood out as the best among your extensive experience. Our team of professionals is dedicated to providing peace of mind and confidence. We look forward to assisting you in the future!
Dixie Hassell2 reviewsiTotal number of Google reviews Dixie has written across all businesses on Google Maps, not just this one.
Hello Dixie! Thank you for your positive review. We're glad our thorough service met your expectations. Our team is committed to providing peace of mind and confidence. We appreciate your support!
Cheri AldermanLocal Guide · 11 reviewsiTotal number of Google reviews Cheri has written across all businesses on Google Maps, not just this one.
Thank you, Cheri! We appreciate your kind words about our excellent inspectors. At HomeTeam Inspection Service, we strive to deliver an excellent experience. We hope to assist you again in the future!
Debra Cole9 reviewsiTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Gary and the team are very professional and thorough but always explain items that could seem scary
Price assessment: Great price
Response from the owner · 2 months ago
Thank you, Debra! We appreciate your kind words about Gary and our team's professionalism and thoroughness. It's great to know that we could make the process clear and reassuring for you. We aim to provide excellent experiences every time!
