House cleaning service · Chicago, IL · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty77−2.3Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
Google reviewers rate Hudson Cleans LLC five stars based on eighty reviews, noting that the owner responded to thirty-four percent of feedback. Customers describe the house cleaning service as punctual, professional, and thorough, with frequent mentions of clear communication and attention to detail during deep cleans. Recurring themes include arriving on time, using appropriate products, and providing helpful suggestions. No specific criticisms appear in the provided excerpts, which consist entirely of positive five-star experiences.
Google rating: 5.0 out of 5 from 80 reviews (99% five-star).
Reviews on this page: 80 Google reviews (67 with written comments, 6 with photos).
Owner responses: the business replied to 34% of reviews.
Most recent review: August 6, 2026.
Service: Move-In/Move-Out Cleaning Service serving Chicago, Illinois.
Data from Google, last updated November 5, 2026.
Score profile vs other move-in/move-out cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Hudson Cleans LLCMove-In/Move-Out Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hudson Cleans LLC: 97/100 on this factor. Category median: 91.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hudson Cleans LLC: 94/100 on this factor. Category median: 88.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hudson Cleans LLC: 77/100 on this factor. Category median: 97.B
77
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hudson Cleans LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hudson Cleans LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
80 Google reviews we collected
5.0of 5
5 stars7999%
4 stars00%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 67 written reviews
100%praise
Praise156100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4629%
Staff & attitude3925%
Would recommend2516%
Speed & response2214%
Communication117%
Honesty & trust85%
Price & value53%
What customers talk about
We read 67 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Hudson Cleans did an amazing job with my deep cleaning!”
“She was extremely communicative, genuinely joyful to work with, and clearly very knowledgeable about what she was doing.”
“I highly recommend HUDSON CLEANING to anyone seeking reliable, efficient, and top-notch cleaning services.”
“Great service, Her and her team were timely, professional, and had my home smelling amazing.”
“Deja was so professional and communicated with me every step of the way.”
“What sets HUDSON CLEANING apart is their genuine passion for cleanliness and customer satisfaction.”
“I’m glad they did my quote was reasonable but when Deja came out she realized that the job would take longer than expected.”
People customers mention
Deja9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hudson Cleans LLC for 6 kinds of job. Pick one to see what they paid and said.
NNicholasLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I’m so glad I found Deja, the owner of Hudson Cleans LLC! She was absolutely amazing from start to finish. She was extremely communicative, genuinely joyful to work with, and clearly very knowledgeable about what she was doing.
This was not an easy cleaning job, as the previous tenants really trashed the unit. A…
I’m so glad I found Deja, the owner of Hudson Cleans LLC! She was absolutely amazing from start to finish. She was extremely communicative, genuinely joyful to work with, and clearly very knowledgeable about what she was doing.
This was not an easy cleaning job, as the previous tenants really trashed the unit. A big part of the issue was cat urine and feces that had been stuck on the hardwood floors. Deja knew exactly which products and techniques to use to tackle it properly. She didn’t just do the job — she went above and beyond, paid attention to the details, and genuinely cared about leaving the property in the best condition possible.
I honestly couldn’t be happier with the results. Deja was professional, hardworking, knowledgeable, and just a pleasure to work with. I highly, highly recommend her! I will absolutely be calling her again for future cleaning needs.
Price assessment: Great price
Price: $500+
Services: Moving-related cleaning, Deep clean
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Tiana Redmond4 reviewsiTotal number of Google reviews Tiana has written across all businesses on Google Maps, not just this one.
Hudson Cleans did an amazing job with my deep cleaning! Deja was so professional and communicated with me every step of the way. She had my place looking brand new—just like when I first moved in two years ago. She even gave me helpful suggestions on how to clean my sofa and offered to take care of it once I get the right materials.
What really stood out was how she took the time to consult with me about what services would best help me achieve the results I wanted. The outcome exceeded my expectations, and my place feels completely refreshed. I’m in love with the results and will definitely be a returning customer. Highly recommend!
Price assessment: Great price
Services: Deep clean
Response from the owner · Edited a year ago
Goodmorning , just following up to see if your still interested in booking regular cleaning services ?
A
Adele Stadeker8 reviewsiTotal number of Google reviews Adele has written across all businesses on Google Maps, not just this one.
I highly recommend their service! These young ladies are very thorough and professional.
Response from the owner · a year ago
Thank you for your kind words and recommendation! We're delighted to hear that you were satisfied with our service and appreciated the professionalism of our team. Your support means a lot to us, and we look forward to serving you again in the future.
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BLK SHEEK1 reviewiTotal number of Google reviews BLK has written across all businesses on Google Maps, not just this one.
Hudson cleans provides an amazing service. Deja the owner personally did my clean along with her team of professionals and I had the best experience. They used pet friendly products as I have a fur baby. Safe to say I will be supporting this business again
Response from the owner · a year ago
Thank you so much for your wonderful review, Ebony! We're thrilled to hear that you had an amazing experience with Deja and our team. Your support means a lot to us, and we look forward to taking care of your cleaning needs again soon!
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Trenika Smith2 reviewsiTotal number of Google reviews Trenika has written across all businesses on Google Maps, not just this one.
I had a wonderful experience with Hudson Cleaning Services. The young lady did a great job cleaning and organizing.. She was very pleasant to talk with. Scheduling was perfect. I love that she arrived on time and well prepared.
Response from the owner · a year ago
Thank you for your wonderful review, Kesha! We're thrilled to hear that you had such a positive experience with our cleaning services. It's great to know that our team member met your expectations in both cleaning and customer service. We appreciate your feedback and look forward to serving you again!
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Terrance Mills (PoonieLo)3 reviewsiTotal number of Google reviews Terrance has written across all businesses on Google Maps, not just this one.
Thank you for your kind words, Terrance! We're thrilled to hear you enjoyed our service and appreciate your recommendation. We look forward to serving you again!
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Trenisha Mclemore1 reviewiTotal number of Google reviews Trenisha has written across all businesses on Google Maps, not just this one.
She’s very professional . Listened to all my needs and got it done on time . I will be booking with her soon .
Response from the owner · a year ago
Thank you for your wonderful review, Trenisha! We're thrilled to hear that you had a great experience and that we met your needs. We look forward to working with you again soon!
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jasmine tanksley1 reviewiTotal number of Google reviews jasmine has written across all businesses on Google Maps, not just this one.
Very professional , Clean make sure to reach out you will have no regrets
Response from the owner · a year ago
Thank you for your wonderful review, Jasmine! We're thrilled to hear that you found our services professional and clean. Your recommendation means a lot to us!
