iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 27 building inspectorsiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★606 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Integra Inspection Services five stars based on six hundred and six reviews, with the owner responding to all feedback. Customers frequently describe the team as punctual, professional, and communicative, noting that inspections are thorough and reports are detailed, easy to understand, and include photos or video. Many clients appreciate the identification of issues in new construction homes that required correction before closing. One low-star review criticizes the perceived rudeness of phone interactions when requesting a quote, contrasting with the generally positive experiences described in other feedback.
Google rating: 5.0 out of 5 from 606 reviews (100% five-star).
Reviews on this page: 606 Google reviews (526 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 21, 2026.
Service: Building Inspector serving Athens, Alabama.
Data from Google, last updated October 25, 2026.
Score profile vs other building inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyBuilding Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Integra Inspection Services, LLC: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Integra Inspection Services, LLC: 97/100 on this factor. Category median: 97.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Integra Inspection Services, LLC: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Integra Inspection Services, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Integra Inspection Services, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
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Bar = this company · dark tick = category median.
Star ratings
606 Google reviews we collected
5.0of 5
5 stars604100%
4 stars10%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 526 written reviews
99%praise
Praise1,31699%
Complaints101%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1833%
Reasonable3665%
Overpriced00%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results37528%
Staff & attitude27421%
Would recommend25819%
Speed & response17913%
Communication15912%
Honesty & trust433%
Price & value383%
What customers talk about
We read 526 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Todd did an excellent job inspecting the house I’m currently in the process of purchasing.”
“I have images explaining what is what and what can happen if not resolved.”
“Todd Thuss from Integra was very professional and accommodating for our 11-month home inspection taking the time to listen to some of our possible con…”
“As a Realtor, I confidently and highly recommend Mr.”
“I cannot recommend this home inspection service highly enough!”
“The report was provided back quickly and easy to follow!”
“He was professional, thorough, and took the time to explain everything clearly throughout the inspection.”
“Todd demonstrated professionalism, integrity, and dedication throughout the entire process.”
“The price was extremely reasonable per his level of expertise.”
People customers mention
Todd173 reviews
Thuss22 reviews
Huntsville7 reviews
Inspections7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Integra Inspection Services, LLC for 6 kinds of job. Pick one to see what they paid and said.
Natatia5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Great communication and very thorough work. He explained the process from beginning to end, while also being available for any questions. The report was provided back quickly and easy to follow! I highly recommend!
Great priceNew construction inspections
Paulette3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
This inspection service was exceptional! Best inspector I’ve ever had!! He caught everything and it was very much appreciated. Great service !!!
Great priceNew construction inspections
NathanLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Todd Thuss from Integra was very professional and accommodating for our 11-month home inspection taking the time to listen to some of our possible concerns and either confirming or dispelling them with understandable explanations. The report was comprehensive and written to be easily understood with associated photos to help us see what issues he saw.
Sanya4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I was truly astonished by Mr. Todd’s exceptional work and attention to detail. My sister was purchasing a new construction home, and his inspection report was extremely thorough. He identified issues that needed to be corrected before closing.We must understand that purchasing a home is one of the biggest…
Shalo2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I highly recommend Todd to anyone purchasing a new home! Todd did an excellent job inspecting the house I’m currently in the process of purchasing. Todd was very thorough, professional, and knowledgeable, and took the time to make sure everything was inspected properly. Buying a home is a big investment, and having…
ShaunLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Very detailed inspection with great explanations on what issues exist. Great communication! The inspection results are well laid out and easy to navagate.
Great communication and very thorough work. He explained the process from beginning to end, while also being available for any questions. The report was provided back quickly and easy to follow! I highly recommend!
Price assessment: Great price
Services: New construction inspections
Response from the owner · 4 days ago
Natatia, it was a pleasure serving you, and I'm glad that my services were helpful. I appreciate your business and for taking the time to leave a review. Best to you and yours
Paulette Hopkins3 reviewsiTotal number of Google reviews Paulette has written across all businesses on Google Maps, not just this one.
Ken,
It was a pleasure serving you, and I'm glad that the home inspection report was helpful. Thank you for the review and for your business.
Best to you and yours.
Nathan WhitmanLocal Guide · 10 reviewsiTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
Todd Thuss from Integra was very professional and accommodating for our 11-month home inspection taking the time to listen to some of our possible concerns and either confirming or dispelling them with understandable explanations. The report was comprehensive and written to be easily understood with associated photos to help us see what issues he saw.
Response from the owner · a week ago
Nathan, it was a pleasure serving you, and I'm glad that the inspection and report were helpful. I appreciate your business and for taking the time to leave a review. Best to you and yours
Sanya Samms4 reviewsiTotal number of Google reviews Sanya has written across all businesses on Google Maps, not just this one.
I was truly astonished by Mr. Todd’s exceptional work and attention to detail. My sister was purchasing a new construction home, and his inspection report was extremely thorough. He identified issues that needed to be corrected before closing.We must understand that purchasing a home is one of the biggest investments a person will make in their lifetime. Every buyer deserves peace of mind, knowing that their investment has been carefully and professionally inspected.
Mr. Todd demonstrated professionalism, integrity, and dedication throughout the entire process. His work exceeded my expectations, and I truly appreciate the time and effort he put into ensuring nothing was overlooked. As a Realtor, I confidently and highly recommend Mr. Todd to anyone purchasing a home, whether it’s new construction or an existing property. His attention to detail is truly remarkable!
Response from the owner · 2 weeks ago
Sonia, I really appreciate the kind words and feedback. I'm glad to have been helpful during this time.
Shalo Sam2 reviewsiTotal number of Google reviews Shalo has written across all businesses on Google Maps, not just this one.
I highly recommend Todd to anyone purchasing a new home! Todd did an excellent job inspecting the house I’m currently in the process of purchasing. Todd was very thorough, professional, and knowledgeable, and took the time to make sure everything was inspected properly. Buying a home is a big investment, and having someone you can trust to inspect it makes a huge difference even the builder was in awe, my sister is a realtor and she’s also representing me and she said from here on she’s referring Todd to all her clients. If you’re purchasing a home and need a reliable inspector, I highly recommend Todd. You won’t be disappointed! He’s simply the best!! Thank youTodd, for doing such a great job! 🏡👏
Response from the owner · 2 weeks ago
Shaoline, it was a pleasure serving you and I'm glad the home inspection was helpful. I appreciate your business and for taking the time to leave feedback. Best to you and yours!
Shaun LottLocal Guide · 17 reviewsiTotal number of Google reviews Shaun has written across all businesses on Google Maps, not just this one.
Very detailed inspection with great explanations on what issues exist. Great communication! The inspection results are well laid out and easy to navagate.
Price assessment: Reasonable price
Services: New construction inspections
Response from the owner · 3 weeks ago
Shaun, it was a pleasure serving you and I'm glad that the home inspection and report were helpful. I appreciate your business and for taking the time to leave a review. Best to you and yours.
Michael Hozian1 reviewiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Todd Thus from Integra Inspection Services was fantastic to work with! He was professional, thorough, and took the time to explain everything clearly throughout the inspection. His attention to detail and friendly approach made the entire process easy and reassuring. I would highly recommend!
Response from the owner · 3 weeks ago
Michael, it was a pleasure serving you, and I'm glad that the inspection and report were helpful. I appreciate your business and for taking the time to leave a review. Best to you and yours
Shawnda young9 reviewsiTotal number of Google reviews Shawnda has written across all businesses on Google Maps, not just this one.
Todd did my home inspection on my new construction house. He did I excellent job and made sure that he checked the very important things and also did a video on what he found at the inspection and gave a report on all items that was inspected. Thank you much for your service.
Response from the owner · 4 weeks ago
Shawnda, it was a pleasure serving you, and I'm glad that the inspection was helpful. I appreciate your business and for taking the time to leave a review. Best to you and yours.
Casey Hudson6 reviewsiTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
I couldn’t be happier with the pre-drywall inspection done by Integra Inspection Services. Every aspect of the service was seamless and professional. Todd arrived right on time and conducted a thorough inspection of the home. I received a comprehensive, detailed report on the same day. The report was filled with clear photos and straightforward explanations for every finding. Reviewing it was effortless, and when I reached out with a few follow-up questions, Todd walked me through everything with patience and clarity. If you need a reliable, detailed, and trustworthy home inspector, I highly recommend Todd at Integra Inspection Services!
Response from the owner · a month ago
Casey, it was a pleasure serving you, and I appreciate your business and for taking the time to leave a review. Best to you and yours.
