McSwagglesLocal Guide · 25 reviewsTotal number of Google reviews McSwaggles has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLarge elote selection and delicious food
- Price per person: $10–20
Loco Place
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%54+34.3Reliability 28%39+11Replies to reviews 8%8+0.7Momentum penalty62−3.8Experts Score= 42Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 31 ice cream shopsPosition by Experts Score among all companies we track in this category. · better than 0%
4.6 ★★★★★ 326 Google reviews · 24 photos
78%five-star reviews
4.36★last 12 monthsAverage stars on reviews from the last 12 months only.
13.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
3%reviews answered by the owner
Oct 2026latest review
Loco Place at a glance
Google reviewers rate Loco Place 4.6 out of 5, frequently praising the authentic taste, generous portions, and friendly staff at this counter-service Mexican restaurant. Customers highlight specific items like carne asada fries, horchata, and elote as standout menu offerings. However, lower-rated comments criticize the dining experience due to cleanliness issues, such as foreign objects in food, strong odors, and slow service, alongside complaints about high prices and restrictive policies regarding children.
- Google rating: 4.6 out of 5 from 326 reviews (78% five-star).
- Reviews on this page: 326 Google reviews (198 with written comments, 25 with photos).
- Owner responses: the business replied to 3% of reviews.
- Most recent review: October 28, 2026.
- Service: Ice Cream Shop serving Redmond, Oregon.
Data from Google, last updated October 28, 2026.
Score profile vs other ice cream shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Loco Place: 54/100 on this factor. Category median: 83.C
54
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Loco Place: 39/100 on this factor. Category median: 80.D
39
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Loco Place: 62/100 on this factor. Category median: 100.B
62
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Loco Place: 8/100 on this factor. Category median: 59.F
8
Bar = this company · dark tick = category median.
Star ratings
326 Google reviews we collected
- 5 stars25478%
- 4 stars4313%
- 3 stars124%
- 2 stars62%
- 1 star113%
Praise vs complaints
Phrases our text analysis found in 198 written reviews
- Praise6986%
- Complaints1114%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2835%
- Price & value1823%
- Quality & results1519%
- Would recommend911%
- Speed & response810%
- Honesty & trust23%
What customers talk about
We read 198 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Got the loco food box, asada meat was nice and tender.”
“I've been there too, and they're rude and don't treat customers well.”
“Great asada burgers, burritos and from what I've read everything else is awesome as well, for a very affordable price.”
“They take advantage of there customers and they increase there prices almost every week they are way too expensive!”
“Great service and great food always love the locos fries”
“…h his little car in the table because he was going to scratch it and damaged their tables when my kid wasn’t even doing anything to it……”
“Nice place to shop and eat there or take away, fresh fruit and unique combinations, I recommend the spectacular and refreshing jarrito”
“The clerk running the counter was friendly, they were quick to ask what we were looking for.”
“Good food but for Mexican food it was a bit slow, had to wait quite awhile for our order.”
“This place is genuinely the only autgentic and best tasting Mexican restauraunt in the Redmond area.”
People customers mention
- Mexican 26 reviews
- Horchata 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The people are very friendly. Prices are a bit up there but so is everywhere else. I ordered their Asada Fries I believe for $19 and that $2 wxtra compared to everywhere else got me monster portions I could barely finish. This place is genuinely the only autgentic and best tasting Mexican restauraunt in the Redmond…
Jenna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★
Don’t normally put a review. Got home and was gonna dive in. I found an eyelash. Haven’t even opened it yet….
Cameron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
First time going and was recommended by a friend. Got the Nachos and there is nothing to complain about. The portions were large.
CynthiaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Great food. Moved to Redmond little while back. My son highly recommended Loco Place so I went. He was definitely right. Excellent experience.
Kenner8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I’ve tried multiple horchatas from different restaurants but this is the Best Horchata in Central Oregon
EricLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★
It's ok, but nothing to rave about. Service was slow and food barely warm. Everything covered in goopy sauces. This food is not what I know of Mexico.
Photos
Customer reviews
4.6 ★★★★★ 326 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Andrew2 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe people are very friendly. Prices are a bit up there but so is everywhere else. I ordered their Asada Fries I believe for $19 and that $2 wxtra compared to everywhere else got me monster portions I could barely finish. This place is genuinely the only autgentic and best tasting Mexican restauraunt in the Redmond area. Stop going to Rigobertos and La Posada that will charge you basically the same price and skimp on the portions. Yhis place also has real Horchata and also serves Elote Corn. The decorations inside are a little tacky admittedly but that honestly adds to the atmosphere. The wall has Loteria card painted on them, and there's christmas trees typically decorated with the corresponding holiday. Right now its fall so they have halloween decorations on the trees. If you're in the area 100% stop here and get some food you won't regret it.
- Meal type: Lunch
- Price per person: $10–20
- Noise level: Quiet, easy to talk
- Seating type: Indoor dining area
Henry LieschingLocal Guide · 23 reviewsTotal number of Google reviews Henry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is dirty and yucky and filthy inside and very run down!
Jenna Carol4 reviewsTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDon’t normally put a review. Got home and was gonna dive in. I found an eyelash. Haven’t even opened it yet….
- Price per person: $10–20
cody bloodLocal Guide · 157 reviewsTotal number of Google reviews cody has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFire tacos. Also the strawberry milk with fresh strawberries.
- Price per person: $10–20
Cameron2 reviewsTotal number of Google reviews Cameron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFirst time going and was recommended by a friend. Got the Nachos and there is nothing to complain about. The portions were large.
- Price per person: $10–20
- Reservation: Reservations not required
- Group size: Suitable for all group sizes
- Special events: Others
Cynthia ZeagerLocal Guide · 49 reviewsTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat food. Moved to Redmond little while back. My son highly recommended Loco Place so I went. He was definitely right. Excellent experience.
- Order type: Dine in
- Price per person: $20–30
- Noise level: Quiet, easy to talk
- Group size: Suitable for all group sizes
- Recommendation for vegetarians: Highly recommend
- Vegetarian offerings: Vegetarian menu or section, Clearly labeled vegetarian dishes
- Parking space: Plenty of parking
- Parking options: Free parking lot, Free street parking
stephan thomasLocal Guide · 40 reviewsTotal number of Google reviews stephan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReally good. Much more authentic then a lot of places
Kenner Mejia8 reviewsTotal number of Google reviews Kenner has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’ve tried multiple horchatas from different restaurants but this is the Best Horchata in Central Oregon
Eric OrozcoLocal Guide · 22 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt's ok, but nothing to rave about. Service was slow and food barely warm. Everything covered in goopy sauces. This food is not what I know of Mexico.
- Price per person: $20–30
- Noise level: Very quiet
- Group size: 1 person, 2 people
- Wait time: No wait
- Parking space: Somewhat difficult to find parking
Business details
- Address: 1106 SW Highland Ave, Redmond, OR 97756
- Phone: (541) 527-1238
- Service area: Redmond, OR