Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
NorthStar Plumbing & Drain Cleaning holds a 4.9 rating from 353 Google reviews, with customers frequently citing punctuality, clear communication, and fair pricing for services like drain cleaning, valve replacement, and emergency repairs. Recurring themes include professional conduct and the ability to resolve complex issues efficiently. However, a small number of low-star reviews criticize the company for perceived overpricing on minor jobs and instances where installation errors required subsequent corrections.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
352 Google reviews we collected
Phrases our text analysis found in 269 written reviews
Price verdicts customers left with their Google review
Middle half of what 8 customers paid ($302–$863) · gold mark = category median.
How often each topic comes up in the written reviews
We read 269 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…bing as they have always been honest with what the problem is to fix, on time for the appointment that was scheduled and very friendly plumbers.…”
“Brandon was very knowledgeable, thorough, and helped us understand what the issue was.”
“Great experience with everyone I dealt with from the scheduling lady to Brandon who fixed my problem.”
“…d on, a lot of water came out of the ceiling onto my lower apartment damaged my lower level ceiling.…”
“I highly recommend NorthStar Plumbing as they have always been honest with what the problem is to fix, on time for the appointment that was scheduled…”
“They have been more than fair price wise and have always done an incredible job!”
“Over priced and service is not good”
“Great communication and issue left over from another plumber.”
“Up front with any additional changes needed and pricing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired NorthStar Plumbing & Drain Cleaning for 8 kinds of job. Pick one to see what they paid and said.
We have had multiple Great Experiences with North Star Plumbing on putting a new valve and piping in our bathroom.. Also drain cleaning on bathroom sink that Billy did.. This is my go to place for all our plumbing needs.. Fast and Efficient Service... Reasonably priced.. Have had multiple pleasant experiences…
Tech was great, arrived ahead of schedule and main sewer line drain cleaning went well. He also cleared a tub drain while here.
I have used Northstar Plumbing for my own personal home as well as for my rental properties. They are prompt, efficient, and worth the price they charge. I highly recommend Northstar Plumbing!
It was very easy to get on the schedule for an estimate and for work to be done! John and Nathan were also super professional and courteous while they were repairing the vent pipe in my kitchen along with the other repairs that I needed!
I am happy with the quick, clean, professional work that Brandon K completed at my home. Thank you Northstar Plumbing!
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 22 | $227–$506 |
| Plumbing pipe repair | 21 | $173–$444 |
| Toilet repair | 18 | $166–$496 |
| Water heater installation | 18 | $1.2k–$2.1k |
| Faucet installation | 18 | $205–$359 |
| Sump pump installation | 15 | — |
| Plumbing leak detection | 14 | $124–$268 |
| Plumbing leak repair | 13 | $148–$417 |
4.9 ★★★★★ 353 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Clean, on time, on budget. Great communication and issue left over from another plumber. Highly recommend
Great experience with everyone I dealt with from the scheduling lady to Brandon who fixed my problem. It wasn't a huge job but the experience was good enough that I will call them in the future for any plumbing needs!
Nathan did a good job unblocking our sewer. As an in-home daycare provider, he advised to have the kids use less toilet paper, or flush more often, during each "#2" occurrence.
Brandon was very knowledgeable, thorough, and helped us understand what the issue was. This is the only company we will be calling in the future.
I love these guys! Great pricing and very professional.
Thanks Victor!
They fixed our toilet and we had a great experience. We also reached out to them for advice and they were more than happy to help. This company is honest, trustworthy and reliable.
Thank you Michelle- Appreciate the nice feedback.
I highly recommend NorthStar Plumbing as they have always been honest with what the problem is to fix, on time for the appointment that was scheduled and very friendly plumbers. Thank you for being a go to when I need your assistance!
Thank you Amy!
I highly recommend North Star Plumbing. The service was fast and fastidious. I will use them again
Great to hear, thank you Karen,.
We have had multiple Great Experiences with North Star Plumbing on putting a new valve and piping in our bathroom.. Also drain cleaning on bathroom sink that Billy did.. This is my go to place for all our plumbing needs.. Fast and Efficient Service... Reasonably priced.. Have had multiple pleasant experiences with North Star... A GREAT Company. Very happy with their services especially Billy who went above and beyond. I HIGHLY Recommend this place for any plumbing needs. Absolutely the BEST..
Thank you Brice, we appreciate you trusting us.
Very easy to work with! They explain everything very well and do a good job!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
