Home inspector · Artesia, CA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty85−1.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 27 building inspectorsiPosition by Experts Score among all companies we track in this category. · better than 12%
4.9★★★★★540 Google reviews · 24 photos
97%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate OC Home Inspect 4.9 out of 5 based on 540 reviews, with the owner responding to 54 percent of them. Customers frequently highlight punctuality, thorough inspections, detailed reports delivered quickly, and affordable pricing. Recurring themes include professional communication and helpful explanations of findings. Some low-star reviews criticize slow response times, missed inspection areas like attics or plumbing, and billing for cancelled services.
Google rating: 4.9 out of 5 from 540 reviews (97% five-star).
Reviews on this page: 539 Google reviews (360 with written comments, 5 with photos).
Owner responses: the business replied to 54% of reviews.
Most recent review: October 20, 2026.
Service: Building Inspector serving Artesia, California.
Data from Google, last updated October 25, 2026.
Score profile vs other building inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
OC Home InspectBuilding Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.OC Home Inspect: 93/100 on this factor. Category median: 98.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.OC Home Inspect: 94/100 on this factor. Category median: 97.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.OC Home Inspect: 85/100 on this factor. Category median: 99.A
85
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.OC Home Inspect: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.OC Home Inspect: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.OC Home Inspect: 44/100 on this factor. Category median: 50.C
44
Bar = this company · dark tick = category median.
Star ratings
539 Google reviews we collected
4.9of 5
5 stars52197%
4 stars112%
3 stars10%
2 stars00%
1 star61%
Praise vs complaints
Phrases our text analysis found in 360 written reviews
99%praise
Praise77899%
Complaints61%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price836%
Reasonable1464%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results20026%
Staff & attitude16421%
Speed & response15920%
Would recommend13717%
Communication689%
Price & value385%
Honesty & trust182%
What customers talk about
We read 360 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their response time was excellent, the inspection was thorough and professional, and I received the report within a day.”
“Very professional and knowledgeable On time, went the extra mile for us.”
“I needed an inspection scheduled as soon as possible, and they were able to accommodate me quickly.”
“For us the lack of communication and unresponsive messages led us to not move forward with OC Home Inspect.”
“We are confident in his assessment and recommend him and his company.”
“I don’t recommend him at all, he didn’t even check the attic for any leaks , just find an excuse for not going to the attic , the house is raised foun…”
“His report was very detailed and he even explained every single little item he found in the inspection.”
“Great and thorough home inspection at a competitive price.”
“They were honest, transparent, and provided outstanding service from start to finish.”
People customers mention
Brian90 reviews
Adams11 reviews
Inspection10 reviews
Inspector4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired OC Home Inspect for 7 kinds of job. Pick one to see what they paid and said.
CristinaLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I would highly recommend OC Home Inspection. I needed an inspection scheduled as soon as possible, and they were able to accommodate me quickly. Their response time was excellent, the inspection was thorough and professional, and I received the report within a day. I tried calling, but got a voicemail, but they…
Huy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Brian was on-time and was very thorough with the inspection. He went over the report with my wife and I after the inspection and made sure we understood everything that he went through. Overall, I'm super satisfy with his work and would definitely get more houses inspected by him.
Jim9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Very professional and knowledgeable On time, went the extra mile for us. Will work with again when needed.
Florica4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Brian was very thorough and professional. His report was very detailed and he even explained every single little item he found in the inspection. Highly recommend!
T4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Brian, the inspector from Orange County Home Inspect, was very professional and thorough with his inspection. He answered all our questions and explained what was an issue and was not for the property we are buying. His report was complete with photos and comments about areas of concern or not to code. We are…
Reasonable priceSewer line scopePre-listing inspections
Courtney3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Brian was extremely knowledgeable and found the issues under and inside a home I had rented when moving from out of state . Highly recommend!
I would highly recommend OC Home Inspection. I needed an inspection scheduled as soon as possible, and they were able to accommodate me quickly. Their response time was excellent, the inspection was thorough and professional, and I received the report within a day. I tried calling, but got a voicemail, but they responded quickly with texts as well. Great follow up.
I also compared several companies and found OC Home Inspection to offer the best value. They were honest, transparent, and provided outstanding service from start to finish. I would absolutely use them again and would recommend them to friends and family.
Response from the owner · 4 days ago
Thank you so much for the kind words! We're glad we could accommodate your schedule and make the process easy for you. We truly appreciate your trust and recommendation!
Huy Dinh4 reviewsiTotal number of Google reviews Huy has written across all businesses on Google Maps, not just this one.
Brian was on-time and was very thorough with the inspection. He went over the report with my wife and I after the inspection and made sure we understood everything that he went through. Overall, I'm super satisfy with his work and would definitely get more houses inspected by him.
Response from the owner · 4 years ago
I hope you're super happy with the new home!
Jim Jacobs9 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Brian was very thorough and professional. His report was very detailed and he even explained every single little item he found in the inspection. Highly recommend!
Response from the owner · 4 months ago
Thank you for letting me know you thought it was detailed!
Alisha Martin9 reviewsiTotal number of Google reviews Alisha has written across all businesses on Google Maps, not just this one.
Brian, the inspector from Orange County Home Inspect, was very professional and thorough with his inspection. He answered all our questions and explained what was an issue and was not for the property we are buying. His report was complete with photos and comments about areas of concern or not to code. We are confident in his assessment and recommend him and his company.
Price assessment: Reasonable price
Services: Sewer line scope, Pre-listing inspections
Response from the owner · 6 months ago
Thanks for hiring me for your home inspection!
Courtney Cruz2 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
